Last updated: February 15, 2011

Email and Prohibited Content

Your use of SurveyLegend (SL) website and services is subject to this policy. If you are found to be in violation of our policies at any time, as determined by SL in its sole discretion, we may warn you, or suspend or terminate your account. Please note that, in accordance with the SL Terms of Use, we may change this policy at any time. It is your responsibility to keep up-to-date with and comply with this policy.

Email Requirements

SL has a zero-tolerance spam policy. This means that all email recipients must have opted in to, or otherwise validly consented to, receiving communications from you, the sender. Subscriber accounts may be terminated for sending unsolicited email messages.

Email messages sent in connection with a SL survey must contain an "unsubscribe" link that allows subscribers to remove themselves from your email messages. You acknowledge and agree that you will not hide, disable, or remove or attempt to hide, disable, or remove the opt-out link from the email invitation. You will actively manage and process unsubscribe requests received by you directly within ten days of submission, and update your email lists and address books to reflect the unsubscribe requests.

You are responsible for ensuring that the email messages you send in connection with your surveys do not generate a number of spam complaints in excess of industry standards. If SL determines that your level of spam complaints is higher than industry standards, SL, at its sole discretion, has the right to suspend or terminate your use of its website and services.

Email Restrictions

  • You can only use SLto send emails to lists of people that gave you permission to email them. If you don't have proof that each recipient on your list opted in for your emails, don't import them into SL.
  • You must not use any third-party, purchased, rented, or harvested mailing lists. SLwill terminate accounts violating this prohibition.
  • You must not send unsolicited mail to newsgroups, message boards, distribution lists, or email addresses.
  • You must not utilize a survey to send any commercial electronic mail messages (as defined in the CAN-SPAM Act of 2003) to any recipient who has opted out, unsubscribed, or otherwise objected to receiving such messages from you or another party on whose behalf you may be commissioned. If you intend on sending commercial emails, you should familiarize yourself with the CAN-SPAM Act, which outlines requirements under United States law for sending out such emails, and any other applicable anti-spam laws.
  • You must not use SLto send emails with deceptive subject lines or false or misleading header information.

Reporting Spam

If you suspect that SL has been used by someone to send spam, please contact us immediately at abuse@surveylegend.com and we will investigate the matter.