Do you also want to run an engaging and fun pumpkin carving contests? Are you sharing your competition with many people in the same time, to vote and decide which creative individual wins the prize?
Every autumn, many local communities, NGOs, and even many people who plan fun Halloween parties use SurveyLegend to hold their pumpkin carving contests.
The reason is it is super easy to make a visual contest with our tool. All you need to do is to ask respondents to take pictures of their pumpkin artworks and send them to you. Then you upload all of the pumpkin images in your survey, and share your survey link with your respondents and gather their opinions and votes about the winner.
Results are collected and displayed to you in real-time, and you can even display the results page live in your event, to make the contest more fun.
To make your Pumpkin Carving Contests for Halloween, follow these step-by-step guide.
When the distribution of your best pumpkin for Halloween is done, go to Live Analytics and watch as the results come in.
A really good idea for you who have a live event is using a video projection and broadcasting the live analytics page to all attendees. This makes your Halloween competition super fun!
Creating an in-store survey or form it’s a great step to understand customers on a location-based level. Understanding your customer’s needs and knowing what’s good and bad with a specific store location may help your store or franchise grow and doing so with the help of happy customers.
Asking your customer for their feedback with the help of an in-store survey helps you collect accurate, in-the-moment results. It enables you to interact with the customer instantly after a purchase is made or even get the chance to interact with them before a purchase has been done.
Getting their feedback as they are experiencing your shop is invaluable, making it impossible to replicate with a survey you email or share through social media.
In Sweden, telecom operator Telenor is leading the way in utilizing the IoT. Early this year, Telenor announced its plans to deliver on its agenda of digital transformation. And true to their word, the company has been pioneering a food and/or grocery delivery service that delivers goods straight to the customer’s kitchen. In partnership with digital lock maker ASSA ABLOY, Telenor’s delivery personnel are provided with temporary digital keys to bypass the Yale Doorman digital lock, allowing them to deliver ordered groceries directly inside customers’ homes. This means that customers won’t need to be home to accept deliveries – convenient for both consumers and service providers.
Meanwhile, the IoT Imperative for Consumer Industries sees an even more important role that the technology can take in the delivery industry: ensuring the integrity of sensitive medical cargo. Vehicles in charge of delivering medicine can be equipped with time and temperature sensors, allowing fleets to consistently maintain the optimal storage temperature of sensitive cargo on the road. Sensors can also be used to confirm whether or not medical cargo has been tampered with, preventing any losses or possible contamination. In short, IoT tech has the potential to revolutionise the industry of sensitive cargo delivery. Apart from medicine, the increased ability to ensure the integrity of sensitive supplies will also have practical applications in luxury, academic, and scientific industries.
In the busiest places in the world, these new technological advances are raising consumer expectations, with more and more customers expecting next-day delivery of ordered goods. This is becoming easier to do in the US due to Electronic Logging Devices (ELDs), which have become compulsory in commercial vehicles. The devices use IoT technology to connect fleet vehicles with their operators. Verizon Connect provides an overview of what a government-approved ELD device is actually capable of. For one, the fleet tracking software on an ELD allows for the seamless and intelligent planning of the most efficient delivery routes. Its compliance management software keeps drivers and operators informed of any changes in government regulations, helps avoid fines and delays from non-compliance. ELDs also allow fleets to manage driver schedules and even record driver behaviour on the road. All of this translates to better road safety, faster delivery times, and ultimately, better customer service.
IoT technology is not done with transforming the customer experience. From delivering groceries straight to customers’ kitchens, to optimising the entire American heavy trucking industry, IoT tech has made the impossible into reality. The best part is that this is just the beginning. With the development of new technologies like the Internet of Things and SurveyLegend’s own automated customer support software, we can expect more tech-based improvements for the customer experience in the near future.
Surveys are an important way for support teams, HR teams, and executives to understand their customers. They’re quick and easy to draft when done correctly, and the impact is significant. They tell the customer that the business is interested in learning more about him or her.
When done incorrectly, they’re vague, they’re too general, they’re unhelpful bringing in key insights, and they’re time consuming. All these things can create a negative customer experience when you’re trying to do the opposite. Here, we’re going to break down how to leverage surveys to gain customer insights.
In order to gain key customer insights, you should first determine what you want to find out more about. If you don’t know what you’re looking for, your survey will not be clear and concise. It will cover too wide a range of topics and come off as unfocused. If the survey is unfocused and the questions aren’t relevant to what you need insights on, you’re wasting the effort your customers are putting into the survey, and it’s not going to be easy to ask them to do another one afterwards.
Segmenting your customersis a great way to target specific groups of people with specific similarities between each other. These similarities can be based on demographics, purchase history, and agents they’ve worked with. Your business can create customer profiles that are representative of all the different segments and then draft more personalized surveys. Personalized surveys targeted to specific segments allows your business to ask more than one question at a time and determine the best strategies going forward to improve the customer experience.
Survey software can create surveys, generate unique questions, and allow businesses to choose pre-made templates. They also help manage the delivery of surveys and store data collected from the surveys. When integrated with CRM software, that data can be organized and turned into powerful customer reports that offer businesses unique insights. There are tons of survey software providers to choose from, so make sure you’re picking one that best fits your businesses needs. All providers should offer a free trial so take advantage of that as well. The reports that can be generated will save you and your employees tons of time by making sense of it all for you.
One of the best ways to convince a customer to complete a survey to the best of their ability is to make the effort worthwhile. If they understand early on that nothing will come from completing the survey, they’re not likely to try as hard to complete it accurately. However, offering an incentive to complete your survey is a great way to convince a customer that this survey matters, that their opinion matters, and something will come from it. What you’re willing to give away is, of course, up to you, but don’t be cheap about it. Give away good discounts or free samples of products. This will also encourage those who take the survey to tell others to complete it too.
If you’re not sure what to put in a survey after any number of attempts, and you’re still not getting the results you’re looking for, reach out to your customers and ask them how they would rank the survey. Some questions to consider would be: Did this survey accurately represent your experience with our company?and Do you have any suggestions or issues you’d like to bring to our attention? This let’s you become even more transparent with your customers, which allows them to feel as if they can be transparent with you. This creates a culture where everyone’s looking out for each other.
Surveys are an extremely useful tool for businesses to leverage and gain important customer insights. Gaining these insights is significant because they will ultimately determine how your business is operating and what can be done differently to optimize your entire strategy. When surveys are clear, relevant, transparent, and come with an incentive, you give your business the best chance at acquiring key customer insights.
Using survey software can also be a huge benefit for businesses with large teams or don’t have enough time to sit down and draft a survey themselves. The software can automate the entire creation process and deliver them in bulk on whatever date you schedule them. From there, through integrations or a paid survey software provider, reports can be generated and contact info can be collected, organized, and analyzed.
The best way, however, to ensure you’re getting the most out of your surveys is by going into them knowing what you want to find out. You have to have a question in mind that needs to be answered. These questions need to, of course, be relevant to your business’ and your customer’s needs. If you’re not keeping the customer in mind, you’re not going to help create a more positive customer experience. Using these tips to leverage surveys to gain customer insights will give your businesses a great head start.
For establishing trust and getting consent for your respondents you need to write a transparent and straightforward text.
So, these are the points that need to be explained in your text:
What you collect and how
In your text, explain what type of personal data you are collecting and how. Is it respondents email, name, or IP address? Is it simply by asking them questions, or are you collecting data automatically (for example their geo-location or IP address)?
Why you collect
How will you use their data
This is super important to let your respondents know how you are going to use their personal data. Are you going to share it with third parties? In that case, say who these 3rd parties are and why you need to share their data with them. If you ask for their contact info for instance, are you going to use it to contact them, or send them something?
How long will you keep their data
How secure is the data in your possession
Clarify your respondents rights
Keep in mind that data is owned by the respondents, not you or your company or organization.
Who to contact
We have gone through the requirements of the GDPR for writing privacy policies, but what then does a privacy notice actually look like?