--- generated_by: surveylegend-page-markdown title: Salon Client Survey Template | SurveyLegend description: Ask hair salon clients about consultation, waiting, the finished result, and the chance to request changes. Improve the next visit with SurveyLegend. canonical: https://www.surveylegend.com/survey-examples-templates/beauty-personal-care-surveys/salon-client-template/ --- # Salon Client Survey Template This salon client survey asks about one hair appointment, from the consultation and waiting time to the finished result. Use the feedback to improve how clients are heard and how the service is reviewed before they leave. [Try this template ](https://app.surveylegend.com/register/)[Preview template](https://www.surveylegend.com/survey-examples-templates/beauty-personal-care-surveys/salon-client-template/#try-template) Preview on a device Show the desktop survey layout Show the tablet survey layout Show the mobile survey layout ![](https://www.surveylegend.com/survey-template-media/demo-backgrounds/salon-client-template-background.avif) **SurveyLegend** 1 / 7 Salon Client Survey How well did the stylist understand the result you wanted before starting? Not at all well Slightly well Moderately well +3 more answer choices Next → Salon Client Survey [Preview](https://www.surveylegend.com/survey-examples-templates/beauty-personal-care-surveys/salon-client-template/#try-template) Share [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fbeauty-personal-care-surveys%2Fsalon-client-template%2F)[LinkedIn ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fbeauty-personal-care-surveys%2Fsalon-client-template%2F)[X ](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fbeauty-personal-care-surveys%2Fsalon-client-template%2F\&text=Salon%20Client%20Survey%20Template)[Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fbeauty-personal-care-surveys%2Fsalon-client-template%2F\&title=Salon%20Client%20Survey%20Template) This salon client survey asks about one hair appointment, from the consultation and waiting time to the finished result. Use the feedback to improve how clients are heard and how the service is reviewed before they leave. A client may be happy with the haircut but unsure how to ask for a small adjustment. This SurveyLegend questionnaire separates the result from the conversation around it, giving the salon clearer feedback about both the service and the client’s opportunity to speak. ## When to use this survey Send it after the completed appointment, while the consultation and result are still easy to recall. An [email survey ](https://www.surveylegend.com/types-of-surveys/email/)can give clients time to answer away from the salon chair. Explain how to contact the salon separately for an adjustment or service concern; the questionnaire should not be the only route to help. **Create your salon client survey in SurveyLegend** A client may be happy with the haircut but unsure how to ask for a small adjustment. This SurveyLegend questionnaire separates the result from the conversation around it, giving the salon clearer feedback about both the service and the client’s opportunity to speak. ## 7 questions for your salon client survey Think about your most recent hair appointment at the salon named in the invitation. All questions are optional. Do not include health information, photos, payment details or another person’s name. Contact the salon directly if you need a response about your appointment. Try the survey ## A little feedback. A clearer picture. Explore this 7-question example at your own pace. Every question is optional. Preview on a device Show the survey at full desktop width Resize the survey to a tablet-width preview Resize the survey to a mobile preview with scrolling inside the frame Choose a look Use Classic: a white survey card over the background photo Use Light: dark text over a light tint covering the background photo Use Dark: light text over a dark tint covering the background photo SurveyLegend demo Question 1 of 7 ### Salon Client Survey 01 How well did the stylist understand the result you wanted before starting? Choose one answer, or skip this question. Not at all well Slightly well Moderately well Very well Extremely well I did not discuss a preferred result 02 How clear was the expected price before the service began? Choose one answer, or skip this question. Not at all clear Slightly clear Moderately clear Very clear Extremely clear I did not discuss the price I cannot remember 03 How satisfied were you with the wait before your service began? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied I cannot judge 04 How satisfied were you with the finished result? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied I cannot judge yet 05 Before leaving, how comfortable did you feel asking for a change to the result? Choose one answer, or skip this question. Very uncomfortable Somewhat uncomfortable Neither comfortable nor uncomfortable Somewhat comfortable Very comfortable I did not want a change Prefer not to say 06 What part of the appointment worked particularly well? Share your answer, or skip this question. 07 What should the salon improve for your next visit? Share your answer, or skip this question. #### One last look Review your answers before submitting this demo. 0 answered #### Thank you for trying the survey! You’ve tried the template from the respondent’s side. Make it your own with SurveyLegend. [Create your own survey](https://www.surveylegend.com/register/) Checking submission availability… This is a demo. We count starts and submissions only. Your answers stay in your browser and are never sent or saved. **—**Starts **—**Submissions Activity is temporarily unavailable. ## Customize your salon client survey Name the salon and appointment context without requiring a client identifier in the feedback. Keep the focus on hair services; other beauty services need different questions and a separate review of their scope. Explain who reads responses and offer a direct contact route. Do not promise anonymity simply because you removed the name field. ## Printable salon client survey Offer a paper copy at checkout for clients who prefer it, with a return option that does not require answering in front of the stylist. Explain who reviews it and keep it separate from consultation or consent paperwork. Paper responses need their own entry or review process. ![First page of the printable Salon Client Survey Template with questions and answer spaces](https://www.surveylegend.com/survey-template-media/pdf-previews/salon-client-template-pdf-preview.avif) [![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download Salon Client Survey Template (PDF)](https://www.surveylegend.com/downloads/survey-templates/salon-client-survey-template.pdf) Export salon client survey as PDF ## Create your salon client survey with AI Copy this prompt into an AI assistant to draft the questions. Review the draft, then build and customize the survey in SurveyLegend before sharing. Create your salon client survey with AI [](https://www.surveylegend.com/register/) Copy the prompt into an AI assistant to draft the questions, then build your survey in SurveyLegend. Already have an account? [Sign in](https://app.surveylegend.com/login/) to create your salon client survey. ## How to use the answers Separate dissatisfaction with the finished result from problems with consultation, waiting or price communication. A client who did not request a change may have been satisfied, or may not have felt comfortable asking; the answer options keep those situations apart. Use [open-ended data ](https://www.surveylegend.com/how-to-analyze-survey-results/open-ended-data/)to identify specific moments the salon can improve rather than reducing every comment to a positive or negative label. S. Oshima’s 2009 dissertation examined communication in beauty salons in the United States and Japan. The abstract describes a “service-assessment sequence”, in which clients and professionals assess the completed work. This [salon communication research ](https://staffprofiles.bournemouth.ac.uk/display/thesis/296930)informs the question about discussing a change before leaving. It was an interaction study, not validation of this original feedback questionnaire, and service practices can differ across settings. ## Frequently asked questions ### Is this a salon consultation form? No. It collects feedback after a hair appointment. Keep service planning, consent and any necessary personal information in the salon’s appropriate separate process. ### Should clients answer in front of the stylist? Give them a practical way to answer privately. Being watched can make it harder to share a concern. ### Does a response request an adjustment? Not automatically. Tell clients how to contact the salon directly, and explain whether and when survey comments are monitored. Beauty & Personal Care Survey Templates 1. [![Preview of the Cosmetic Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/cosmetic-template-preview.avif) Cosmetic Survey Template Beauty & personal care A cosmetic survey is for one named product and audience. It separates how often people use the category from their reaction to texture, scent and packaging. For adjacent needs, explore product testing and name testing.](https://www.surveylegend.com/survey-examples-templates/beauty-personal-care-surveys/cosmetic-template/) 2. [![Preview of the Homemade Soap Feedback Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/homemade-soap-form-template-preview.avif) Homemade Soap Feedback Survey Template Beauty & personal care This post-use survey asks about a real handmade soap sample. It differs from a broad cosmetic concept survey because respondents have washed with a specific batch. Explore product testing and survey templates for related tasks.](https://www.surveylegend.com/survey-examples-templates/beauty-personal-care-surveys/homemade-soap-form-template/) 3. [![Preview of the Makeup Products Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/makeup-products-template-preview.avif) Makeup Products Survey Template Beauty & personal care A shopper may care about a shade match, but still struggle to judge texture or wear from a listing. Ask about a recent category and the information behind a choice. This survey is for adult consumers or a beauty team's customer panel; it is not a skin assessment or a product-safety test.](https://www.surveylegend.com/survey-examples-templates/beauty-personal-care-surveys/makeup-products-template/) 4. [![Preview of the Online Fashion Community Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/online-fashion-community-template-preview.avif) Online Fashion Community Survey Template Beauty & personal care Readers who rarely post can still find a community useful. Invite them alongside regular contributors, rather than using posting frequency as a shortcut for satisfaction. SurveyLegend's questionnaire separates community use, useful content and barriers to contributing so you can choose a focused improvement.](https://www.surveylegend.com/survey-examples-templates/beauty-personal-care-surveys/online-fashion-community-template/) 5. [![Preview of the Personal Care Product Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/personal-care-product-template-preview.avif) Personal Care Product Survey Template Beauty & personal care A product can appeal on a shelf yet be awkward to open, dispense or store. This SurveyLegend questionnaire separates a recent user’s practical experience from the information they considered when choosing it.](https://www.surveylegend.com/survey-examples-templates/beauty-personal-care-surveys/personal-care-product-template/) 6. [![Preview of the Skin Care Products Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/skin-care-products-template-preview.avif) Skin Care Products Survey Template Beauty & personal care A general star rating rarely tells a product team whether the issue was texture, instructions or packaging. SurveyLegend helps gather focused feedback from people who actually used one named product.](https://www.surveylegend.com/survey-examples-templates/beauty-personal-care-surveys/skin-care-products-template/) 7. [![Preview of the Skin Care Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/skin-care-template-preview.avif) Skin Care Survey Template Beauty & personal care A routine survey asks what people do before asking what they want to buy. Keep the focus on recent facial skin care, and include people who use few products or none. Their answers can help identify information gaps and practical obstacles that a product satisfaction rating would miss.](https://www.surveylegend.com/survey-examples-templates/beauty-personal-care-surveys/skin-care-template/) 8. [![Preview of the Spa Service Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/spa-service-form-template-preview.avif) Spa Service Survey Template Beauty & personal care A guest may enjoy the setting but still feel unsure about what happens during a service. This SurveyLegend questionnaire separates those experiences so a single satisfaction rating does not hide a useful detail.](https://www.surveylegend.com/survey-examples-templates/beauty-personal-care-surveys/spa-service-form-template/) Free survey maker ## Start creating surveys today *for free* Create and bring your ideas to life with the survey tool used by people all over the world. [Get started for free ](https://app.surveylegend.com/register/)[Book a demo](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/) Academic research survey ### Ready to collect better research data? Create academic surveys and questionnaires from ready-made templates. [Sign up!](https://app.surveylegend.com/register/) Share this page [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fbeauty-personal-care-surveys%2Fsalon-client-template%2F)[LinkedIn ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fbeauty-personal-care-surveys%2Fsalon-client-template%2F)[X ](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fbeauty-personal-care-surveys%2Fsalon-client-template%2F\&text=Salon%20Client%20Survey%20Template)[Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fbeauty-personal-care-surveys%2Fsalon-client-template%2F\&title=Salon%20Client%20Survey%20Template) Ready when you are ## Create your survey in SurveyLegend Create a salon client survey in SurveyLegend and choose one way to make the next appointment clearer and more comfortable. [*Self-serve* Start free Create your first survey in minutes **Start free** ](https://app.surveylegend.com/register/)[*Guided help* Book a demo Talk with a SurveyLegend expert and choose the right plan. **Book a demo**](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/)