---
generated_by: surveylegend-page-markdown
title: Procurement Survey Template | SurveyLegend
description: Find friction in purchase requests, instructions, updates, and
  internal support. Customize this seven-question procurement survey with
  SurveyLegend.
canonical: https://www.surveylegend.com/survey-examples-templates/business-operations-surveys/procurement-template/
---

# Procurement Survey Template

This procurement survey template asks employees about their most recent purchase request, from finding the right process to receiving useful updates. Use the answers to identify where internal purchasing support needs attention.

[Try this template ](https://app.surveylegend.com/register/)[Preview template](https://www.surveylegend.com/survey-examples-templates/business-operations-surveys/procurement-template/#try-template)

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Procurement Survey

What is the current status of that request?

Completed

Still in progress

Canceled

+1 more answer choices

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Procurement Survey [Preview](https://www.surveylegend.com/survey-examples-templates/business-operations-surveys/procurement-template/#try-template)

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This procurement survey template asks employees about their most recent purchase request, from finding the right process to receiving useful updates. Use the answers to identify where internal purchasing support needs attention.

A purchase can meet its specification and still leave the requester unsure what happens next. Ask about the steps employees actually experienced before deciding whether the problem is the process, the information, or the support around it.

## When to use this procurement survey

Procurement managers and operations teams can use this survey after a request has closed or reached a meaningful review point. It evaluates the internal purchasing experience, not a supplier's commercial performance. Create it in SurveyLegend and name the request period so employees know which experience to describe.

**Create your procurement survey in SurveyLegend**

A purchase can meet its specification and still leave the requester unsure what happens next. Ask about the steps employees actually experienced before deciding whether the problem is the process, the information, or the support around it.

## 7 questions for your procurement survey

Think about your most recent purchase request in the period named above. Do not include confidential order details or names of other people. Every question is optional.

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## A little feedback. A clearer picture.

Explore this 7-question example at your own pace. Every question is optional.

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SurveyLegend demo Question 1 of 7

### Procurement Survey

01 What is the current status of that request?

Choose one answer, or skip this question.

Completed Still in progress Canceled I have not submitted a request in this period

02 How clear were the instructions for starting the request?

Choose one answer, or skip this question.

Not at all clear Slightly clear Moderately clear Very clear Extremely clear Not applicable

03 How easy was it to submit the information needed?

Choose one answer, or skip this question.

Very difficult Somewhat difficult Neither easy nor difficult Somewhat easy Very easy Not applicable

04 How useful were the updates about your request?

Choose one answer, or skip this question.

Not at all useful Slightly useful Moderately useful Very useful Extremely useful I received no updates Not applicable

05 When you needed help, how useful was the support?

Choose one answer, or skip this question.

Not at all useful Slightly useful Moderately useful Very useful Extremely useful I did not ask for help

06 Compared with the timing communicated to you, how did the request progress?

Choose one answer, or skip this question.

Faster than expected About as expected Slower than expected No timing was communicated Too early to tell Not applicable

07 Which step should the procurement team improve first?

Share your answer, or skip this question.

#### One last look

Review your answers before submitting this demo.

0 answered

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## Customize your procurement survey

Keep the questions about one recent request. If some requests are still open, retain the status question and compare those answers separately. Replace general process language with terminology employees recognize, without assuming every request used a digital portal. Ask someone unfamiliar with procurement terminology to try the draft before sending it widely. Review added questions for [leading questions ](https://www.surveylegend.com/survey-questions/leading-questions/)so employees can report a difficult purchase without being steered toward a positive answer.

## Printable procurement survey

Use the printable version during an internal purchasing-process review. Keep the same questions and answer options so paper responses can be reviewed consistently with online replies.

![First page of the printable Procurement Survey Template with questions and answer spaces](https://www.surveylegend.com/survey-template-media/pdf-previews/procurement-template-pdf-preview.avif)

[![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download Procurement Survey Template (PDF)](https://www.surveylegend.com/downloads/survey-templates/procurement-survey-template.pdf)

Export procurement survey as PDF

## Create this survey with AI

Copy this prompt into an AI assistant to draft the questions. Review the draft, then build and customize the survey in SurveyLegend before sharing.

Create this survey with AI

[](https://www.surveylegend.com/register/)

Copy the prompt into an AI assistant to draft the questions, then build your survey in SurveyLegend.

Already have an account? [Sign in](https://app.surveylegend.com/login/) to create your survey.

## How to use the answers

Separate unfinished requests from completed ones before interpreting timeliness. Look for combinations: unclear instructions may suggest a guidance problem, while clear instructions with poor updates may point to communication. Review comments for specific steps that can be changed and assign an owner to the most practical improvement. Use the approach to [open-ended data ](https://www.surveylegend.com/how-to-analyze-survey-results/open-ended-data/)when grouping comments about instructions, approvals and support. Exclude replies from people who submitted no request in the stated period.

In the abstract, Brandon-Jones (2017) writes: “Processing, Content, Usability, Professionalism, and Training.” The study identifies these as distinct dimensions of e-procurement quality. This template applies that distinction through separate questions about instructions, submitting a request, and receiving help. The original study focused on e-procurement in the UK and Netherlands; these original questions are not its validated scale. Read the [e-procurement research ](https://researchportal.bath.ac.uk/en/publications/e-procurement-quality-from-an-internal-customer-perspective-const/)for the study's context.

## Frequently asked questions

### Is this a supplier evaluation?

No. Employees assess the purchasing process and support they receive internally. Supplier quality, delivery and commercial terms need a separate evaluation.

### Can employees answer about open requests?

Yes. Keep the status question and interpret open requests separately. Someone waiting for a result cannot fairly judge the completed outcome.

### Should this produce a procurement score?

Review each dimension separately. This original questionnaire has no validated overall score, and an average can hide a specific process problem.

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