--- generated_by: surveylegend-page-markdown title: Consulting Client Satisfaction Survey | SurveyLegend description: Review one consulting engagement for goal alignment, reliability, collaboration, and usefulness. Customize seven questions with SurveyLegend. canonical: https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/consultant-client-satisfaction-template/ --- # Consulting Client Satisfaction Survey Template [Try this template ](https://app.surveylegend.com/register/)[Preview template](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/consultant-client-satisfaction-template/#try-template) Preview on a device Show the desktop survey layout Show the tablet survey layout Show the mobile survey layout ![](https://www.surveylegend.com/survey-template-media/demo-backgrounds/consultant-client-satisfaction-template-background.avif) **SurveyLegend** 1 / 7 Consulting Client Satisfaction Survey Which consulting project or engagement are you reviewing? Your answer… Next → Consulting Client Satisfaction Survey [Preview](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/consultant-client-satisfaction-template/#try-template) Share [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fcustomer-satisfaction-surveys%2Fconsultant-client-satisfaction-template%2F)[LinkedIn ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fcustomer-satisfaction-surveys%2Fconsultant-client-satisfaction-template%2F)[X ](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fcustomer-satisfaction-surveys%2Fconsultant-client-satisfaction-template%2F\&text=Consulting%20Client%20Satisfaction%20Survey%20Template)[Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fcustomer-satisfaction-surveys%2Fconsultant-client-satisfaction-template%2F\&title=Consulting%20Client%20Satisfaction%20Survey%20Template) Use this consulting client satisfaction survey template after one completed engagement. The seven optional questions separate goal alignment, delivery reliability, collaboration, practical usefulness, overall satisfaction, and one improvement. Browse related [customer surveys ](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/), then adapt this focused version in SurveyLegend. Use this consulting client satisfaction survey template after one completed engagement. The seven optional questions separate goal alignment, delivery reliability, collaboration, practical usefulness, overall satisfaction, and one improvement. Browse related [customer surveys ](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/), then adapt this focused version in SurveyLegend. ## When to Use a Consulting Client Satisfaction Survey Send the survey after the client has received or used the main deliverable, while the engagement is still easy to recall. It is narrower than a general [satisfaction template ](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-survey-template/): every answer refers to one named consulting project. Keep formal acceptance, contract disputes, invoices, and individual performance processes outside the questionnaire. **Create your consulting client satisfaction survey in SurveyLegend** Use this consulting client satisfaction survey template after one completed engagement. The seven optional questions separate goal alignment, delivery reliability, collaboration, practical usefulness, overall satisfaction, and one improvement. ## Who This Template Is For This template is for project sponsors, client leads, and stakeholders who worked closely enough with a consultant to assess the engagement. Invite people with direct experience of the agreed work. If different groups saw different stages, label the role or stage in your analysis instead of treating every response as interchangeable. ## 7 Consulting Client Satisfaction Questions Use these seven questions as a starting point. Every field is optional and always visible. Respondent introduction: Think about the named consulting engagement. Answer from your direct experience. Do not include confidential project information, personal allegations, payment details, or contract disputes. Try the survey ## A little feedback. A clearer picture. Explore this 7-question example at your own pace. Every question is optional. Preview on a device Show the survey at full desktop width Resize the survey to a tablet-width preview Resize the survey to a mobile preview with scrolling inside the frame Choose a look Use Classic: a white survey card over the background photo Use Light: dark text over a light tint covering the background photo Use Dark: light text over a dark tint covering the background photo SurveyLegend demo Question 1 of 7 ### Consulting Client Satisfaction Survey 01 Which consulting project or engagement are you reviewing? Share your answer, or skip this question. 02 How clearly did the consulting team understand the agreed project goals? Choose one answer, or skip this question. Not at all clearly Slightly clearly Moderately clearly Very clearly Extremely clearly Not sure 03 How reliable was delivery against the commitments agreed for this engagement? Choose one answer, or skip this question. Not at all reliable Slightly reliable Moderately reliable Very reliable Extremely reliable Not sure 04 How effectively did the consultant collaborate with your team? Choose one answer, or skip this question. Not at all effectively Slightly effectively Moderately effectively Very effectively Extremely effectively Not sure 05 How useful were the recommendations or deliverables for the decision or work they were meant to support? Choose one answer, or skip this question. Not at all useful Slightly useful Moderately useful Very useful Extremely useful Not sure 06 Overall, how satisfied are you with this consulting engagement? Choose one answer, or skip this question. Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Not sure 07 What is one change that would improve a future engagement? Share your answer, or skip this question. #### One last look Review your answers before submitting this demo. 0 answered #### Thank you for trying the survey! You’ve tried the template from the respondent’s side. Make it your own with SurveyLegend. [Create your own survey](https://www.surveylegend.com/register/) Checking submission availability… This is a demo. We count starts and submissions only. Your answers stay in your browser and are never sent or saved. **—**Starts **—**Submissions Activity is temporarily unavailable. ## What the Questionnaire Covers The form asks respondents to name the engagement, then rate understanding of goals, reliability against commitments, collaboration, usefulness, and overall satisfaction. The final open question asks for one practical change. These dimensions should be reviewed separately; do not calculate a universal consulting score from this original questionnaire. ## How to Customize the Survey Name the project in neutral terms and replace “consulting team” with the role clients recognize. Define the agreed goals and commitments before sharing. If the project is still starting, use [client intake ](https://www.surveylegend.com/survey-examples-templates/web-forms-questionnaires/client-intake-form-template/)instead. Remove any question the audience cannot answer, and provide a separate private route for sensitive issues. ## Choose a Useful Review Point A practical moment is soon after the main deliverable has been discussed or used, not immediately after a presentation if the client still needs time to apply it. For long engagements, repeat a shorter check at agreed milestones but label each period clearly. Avoid repeatedly inviting the same person without explaining how earlier feedback was handled. ## How to Interpret Responses Begin with the project and respondent context. Compare low ratings by dimension: weak goal alignment suggests a scoping conversation; low reliability suggests reviewing commitments and dependencies; low usefulness suggests checking whether the deliverable supported the intended decision. Read the open responses before choosing an action. Overall satisfaction is a perception, not proof of business impact, consultant competence, or contract fulfillment. ## Research Note Anne-Mette Sonne’s 1999 study surveyed customers of one Norwegian professional-services organization. The university-hosted abstract states that “customer satisfaction is mostly influenced by the perceived competence of the consultant and the technical reliability demonstrated in the project.” [Read the study ](https://pure.au.dk/portal/en/publications/determinants-of-customer-satisfaction-with-professional-services-/). That context supports separating perceived expertise, reliability, and treatment, but it does not validate SurveyLegend’s original questions or establish causes for every consulting sector. ## Frequently asked questions ### Should this replace a project acceptance form? No. This survey gathers perceptions about an engagement. Contract acceptance, scope changes, payment approval, and disputes need the organization’s reviewed business and legal process. ### Should responses evaluate an individual consultant? Keep the default focus on the engagement and its process. If individual feedback is necessary, use a reviewed performance process with appropriate access, notice, and safeguards rather than adding names to a broad client survey. ### Can SurveyLegend calculate a consulting benchmark? This draft does not define a validated benchmark or universal score. Review each dimension and the accompanying comments, compare like projects only when the setup is consistent, and describe the audience and response count. ## Printable Consulting Client Satisfaction Survey Use the printable version after one named consulting engagement. It includes the same seven optional questions and answer choices, with space for written answers. Tell the client where to return it and who will review it. Paper responses need separate review or manual entry; they are not automatically added to online results. ![First page of the printable Consulting Client Satisfaction Survey Template with questions and answer spaces](https://www.surveylegend.com/survey-template-media/pdf-previews/consultant-client-satisfaction-template-pdf-preview.avif) [![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download Consulting Client Satisfaction Survey PDF](https://www.surveylegend.com/downloads/survey-templates/consulting-client-satisfaction-survey-template.pdf) Export Consulting Client Satisfaction Survey as PDF ## AI Prompt for a Consulting Client Satisfaction Survey Copy the complete specification below into an AI assistant to prepare a consulting client satisfaction survey. Review the result, then build and customize the questionnaire in SurveyLegend. This does not automatically create or transfer a survey. ## Consulting Client Satisfaction Survey AI Prompt AI Prompt for a Consulting Client Satisfaction Survey [Create this survey in SurveyLegend](https://www.surveylegend.com/register/) Copy the prompt into an AI assistant to draft the questions, then build your survey in SurveyLegend. Customer Satisfaction Survey Templates 1. [![Preview of the Customer satisfaction Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-customer-satisfaction-survey-template-survey-preview.avif) Customer satisfaction Survey Template Customer satisfaction Knowing your customers is essential. Every day, you run your business, and every day, you have opportunities to hear from the people who keep it going. If you are lucky, feedback comes in on its own. Good companies listen when it does. But the businesses that grow year after year are the ones that actively ask for it.](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-survey-template/) 2. [![Preview of the Customer Service Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-customer-service-survey-template-survey-preview.avif) Customer Service Survey Template Customer satisfaction Great customer service matters just as much as a great product. When support is thoughtful, responsive, and reliable, it builds trust that keeps your existing customers coming back. These loyal customers are more likely to stick with your brand, even when things are not perfect, and they often become your strongest advocates, sharing their positive experiences with others.](https://www.surveylegend.com/survey-examples-templates/customer-service-survey-template/) 3. [![Preview of the Customer Net Promoter Score (NPS) Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-customer-net-promoter-score-nps-survey-template-survey-preview.avif) Net Promoter® Score (NPS®) Survey Template Customer satisfaction ‘Word of Mouth’ is the best marketing any company can get—and the most enthusiastic customers are the ones spreading it. With SurveyLegend’s powerful Net Promoter Score (NPS®) survey template , you’ll discover just how likely your customers are to recommend your brand to friends and colleagues.](https://www.surveylegend.com/survey-examples-templates/customer-net-promoter-score-nps-survey-template/) 4. [![Preview of the Technical Support Satisfaction Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-technical-support-satisfaction-survey-template-survey-preview.avif) Technical Support Satisfaction Survey Template Customer satisfaction Every day, people turn to their phones, computers, or tablets to get things done, stay connected, or find answers. Technology is part of everything now, so if you provide it, good support is not optional. It is what keeps your customers coming back.](https://www.surveylegend.com/survey-examples-templates/technical-support-satisfaction-survey-template/) 5. [![Preview of the Customer Loyalty Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/customer-loyalty-template-preview.avif) Customer Loyalty Survey Template Customer satisfaction Use this customer loyalty survey template to understand why customers return and what could make them choose another provider. It combines recent purchase behavior with reasons to stay, perceived alternatives, and next-purchase intentions. Create your version in SurveyLegend to investigate the relationship behind repeat business.](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/customer-loyalty-template/) 6. [![Preview of the Customer Needs Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/customer-needs-template-preview.avif) Customer Needs Survey Template Customer satisfaction Use this customer needs survey template to find out what people are trying to accomplish, what gets in their way, and which improvement matters most. The questions begin with the customer’s task rather than a list of features you want to sell. Adapt the questionnaire in SurveyLegend before planning a new service or improving an existing offer.](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/customer-needs-template/) 7. [![Preview of the Customer Testimonial Form demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/customer-testimonial-form-template-preview.avif) Customer Testimonial Form Template Customer satisfaction Use this customer testimonial form template to collect a customer’s experience in their own words. Ask what they used, what changed, and whether they are open to discussing a public testimonial. Create the form in SurveyLegend, then agree on the exact quote and attribution before publishing anything.](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/customer-testimonial-form-template/) 8. [![Preview of the Subscription Cancellation Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/subscription-cancellation-template-preview.avif) Subscription Cancellation Survey Template Customer satisfaction Use this subscription cancellation survey template to learn why subscribers leave and what they expected to achieve. The questions distinguish limited use, missing capabilities, cost, and a completed need. Build your feedback survey in SurveyLegend while keeping the actual cancellation process clear and separate.](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/subscription-cancellation-template/) 9. [![Preview of the Coaching Session Client Feedback Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/coaching-session-client-feedback-template-preview.avif) Coaching Session Client Feedback Survey Template Customer satisfaction A client can appreciate a coach and still leave a session unsure what to do next. This questionnaire separates the conversation's focus from its pace and follow-through, so a positive overall impression does not hide an unresolved practical need. Use SurveyLegend to adapt the seven questions to your coaching practice.](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/coaching-session-client-feedback-template/) 10. [![Preview of the Customer Engagement Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/customer-engagement-template-preview.avif) Customer Engagement Survey Template Customer satisfaction A customer can read every product tip without posting a comment. Another may join a discussion because they need help, not because they want more marketing. Create your questionnaire in SurveyLegend to learn the purpose behind the activity before deciding what to offer next.](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/customer-engagement-template/) 11. [![Preview of the Advertising Agency Client Satisfaction Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/advertising-agency-client-satisfaction-template-preview.avif) Advertising Agency Client Satisfaction Survey Template Customer satisfaction This client survey separates creative quality from process and communication so an agency can act on feedback. It is distinct from consumer campaign response. Explore customer surveys and testimonial form for related tasks.](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/advertising-agency-client-satisfaction-template/) 12. [![Preview of the Franchise Satisfaction Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/franchise-satisfaction-template-preview.avif) Franchise Satisfaction Survey Template Customer satisfaction An overall relationship rating can hide different experiences with purchasing, guidance and getting a problem answered. This SurveyLegend template separates those parts of the support relationship. It helps the franchisor ask a more useful follow-up than simply whether franchisees are happy.](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/franchise-satisfaction-template/) 13. [![Preview of the Landscape Customer Satisfaction Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/landscape-customer-satisfaction-template-preview.avif) Landscape Customer Satisfaction Survey Template Customer satisfaction A neat lawn does not tell the whole service story. A customer may like the finished work but still struggle with unclear arrival information or noise during a meeting. This SurveyLegend example separates those issues so a maintenance team can choose a specific follow-up action.](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-surveys/landscape-customer-satisfaction-template/) Free survey maker ## Start creating surveys today *for free* Create and bring your ideas to life with the survey tool used by people all over the world. 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