---
generated_by: surveylegend-page-markdown
title: Library Satisfaction Survey Template | SurveyLegend
description: Ask public library visitors about access, task completion, staff
  help, and unmet needs. Create a library satisfaction survey with SurveyLegend.
canonical: https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/library-satisfaction-template/
---

# Library Satisfaction Survey Template

This public library satisfaction survey asks visitors whether services helped them do what they came to do. Review access, staff help, and unmet needs before choosing your next service improvement.

[Try this template ](https://app.surveylegend.com/register/)[Preview template](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/library-satisfaction-template/#try-template)

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**SurveyLegend** 1 / 7

Library Satisfaction Survey

What was the main purpose of your visit?

Borrow or return materials

Use a computer or internet connection

Find information

+4 more answer choices

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Library Satisfaction Survey [Preview](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/library-satisfaction-template/#try-template)

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This public library satisfaction survey asks visitors whether services helped them do what they came to do. Review access, staff help, and unmet needs before choosing your next service improvement.

Borrowing a book, using a computer and finding local information are different library visits. Start with the purpose of the visit so an overall rating does not hide the service someone actually needed.

## When to use this library satisfaction survey

Public library teams can use this survey with adult visitors after a recent visit to a named branch. It focuses on community services and access. Academic resource access and coursework belong in a separate university-library questionnaire. Customize this version in SurveyLegend. For campus resources and study access, use an [academic library survey ](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/academic-library-template/)instead.

**Create your library satisfaction survey in SurveyLegend**

Borrowing a book, using a computer and finding local information are different library visits. Start with the purpose of the visit so an overall rating does not hide the service someone actually needed.

## 7 questions for your library satisfaction survey

Please think about your most recent visit to the branch named above. Every question is optional. Do not include your library-card number or other personal details.

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## A little feedback. A clearer picture.

Explore this 7-question example at your own pace. Every question is optional.

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SurveyLegend demo Question 1 of 7

### Library Satisfaction Survey

01 What was the main purpose of your visit?

Choose one answer, or skip this question.

Borrow or return materials Use a computer or internet connection Find information Use a quiet space Attend an activity Help someone else use the library Another purpose

02 Were you able to do what you came to do?

Choose one answer, or skip this question.

Yes Partly No My visit had no specific task

03 How easy was it to find the service or area you needed?

Choose one answer, or skip this question.

Very difficult Somewhat difficult Neither easy nor difficult Somewhat easy Very easy Not applicable

04 When you asked staff for help, did you get what you needed?

Choose one answer, or skip this question.

Yes Partly No I did not ask for help

05 How well do this branch's opening times fit when you can visit?

Choose one answer, or skip this question.

Not at all well Slightly well Moderately well Very well Extremely well Not sure

06 What service or resource did you need but could not use?

Share your answer, or skip this question.

07 What one change would make this branch more useful to you?

Share your answer, or skip this question.

#### One last look

Review your answers before submitting this demo.

0 answered

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## Customize the questions for your setting

Use the actual branch name and relevant service options. Add an online-service version separately if that is the intended setting. Keep a task-completion answer rather than relying only on satisfaction. Recruit visitors throughout the collection period and record which groups the recruitment method may miss.

## Use a printable library satisfaction survey

Offer the blank questionnaire near a staffed library return point for people who prefer paper or cannot answer online. Explain where completed forms should be returned and who will review them. Handwritten replies need separate manual handling; they are not automatically added to online results.

![First page of the printable Library Satisfaction Survey Template with questions and answer spaces](https://www.surveylegend.com/survey-template-media/pdf-previews/library-satisfaction-template-pdf-preview.avif)

[![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download Library Satisfaction Survey Template (PDF)](https://www.surveylegend.com/downloads/survey-templates/library-satisfaction-survey-template.pdf)

Export Use a printable library satisfaction survey as PDF

## Create your library satisfaction survey with AI

Copy this prompt into an AI assistant to draft the questions. Review the draft, then build and customize the survey in SurveyLegend before sharing.

Create your library satisfaction survey with AI

[](https://www.surveylegend.com/register/)

Copy the prompt into an AI assistant to draft the questions, then build your survey in SurveyLegend.

Already have an account? [Sign in](https://app.surveylegend.com/login/) to create your survey.

## Turn the responses into practical improvements

Read task completion alongside visit purpose. Difficulty finding a computer is a different issue from an unavailable book. Compare opening-time feedback across collection periods cautiously, since current visitors cannot fully represent people unable to attend at all. Turn recurring unmet needs into a service-review list. Retain focused [open-ended questions ](https://www.surveylegend.com/customer-insight/open-ended-survey-questions/)to discover needs missing from the current service list.

In the English thesis abstract, Jansdotter and Svensson (2002) write: “tying the purpose of the survey to the goals of the library”. The authors identify this as an area requiring attention in library survey design. This template applies those design principles through a visit-purpose question and partial-success options. The thesis reviewed three historical surveys; it does not validate this questionnaire. Read the [library survey thesis ](https://lup.lub.lu.se/student-papers/search/publication/1333916).

## Frequently asked questions

### Can a university library use this?

A university library usually needs questions about study resources, remote access and academic work. Use an academic-library questionnaire for that purpose.

### Does an exit survey include nonusers?

No. Surveying current visitors misses people who do not attend. Use a separate outreach approach if nonuse is part of the question.

### Should a name or card number be required?

This service-improvement version does not need either. Keep individual account problems in the library's support process.

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38. [![Preview of the School Safety Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/school-safety-template-preview.avif) School Safety Survey Template Education Invite adult staff who have observed the named school during the past four weeks. Tell them which period and routines to consider. Keep existing emergency, safeguarding and incident-reporting channels visible and separate; this questionnaire is not monitored for urgent concerns. Do not ask for student names, alleged conduct or identifying details.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/school-safety-template/)
39. [![Preview of the School Transport Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/school-transport-template-preview.avif) School Transport Survey Template Education Travel choices depend on more than preference. Distance, connections, crossings and daily schedules can make an otherwise attractive option difficult. Ask what families can realistically use before proposing a change.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/school-transport-template/)
40. [![Preview of the School Withdrawal Survey Form Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/school-withdrawal-form-template-preview.avif) School Withdrawal Survey Form Template Education A move, a different learning environment, or an unresolved concern can all lead to a school change. Ask families about their own decision instead of assuming every departure means dissatisfaction. Send this feedback invitation separately from required withdrawal paperwork, and make participation voluntary. The answers can help a school improve communication and transitions without asking a family to defend its choice.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/school-withdrawal-form-template/)
41. [![Preview of the Adult Sex Education Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/sex-education-template-preview.avif) Adult Sex Education Survey Template Education This adult sex education survey helps educators plan clear, respectful information for an adult audience. It asks about learning priorities, finding trustworthy information and comfortable ways to ask questions. Build the seven optional fields in SurveyLegend, then review the planned material with an appropriately qualified educator.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/sex-education-template/)
42. [![Preview of the College Transition Support Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/student-adaptation-to-college-template-preview.avif) College Transition Support Survey Template Education Use this check-in after new students have had enough time to experience classes, support routes and campus life. The seven questions focus on practical transition needs. They do not diagnose wellbeing, predict retention, or reproduce the copyrighted Student Adaptation to College Questionnaire.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/student-adaptation-to-college-template/)
43. [![Preview of the Student Clubs Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/student-clubs-template-preview.avif) Student Clubs Survey Template Education Feedback from current members explains only part of the picture. Students who wanted to join but could not may need clearer information, different meeting times, or a more welcoming first visit.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/student-clubs-template/)
44. [![Preview of the Student Engagement Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/student-engagement-template-preview.avif) Student Engagement Survey Template Education Attendance alone cannot explain how a student is engaging with course material. This SurveyLegend questionnaire asks about specific activities and support needs, giving students room to describe what would help them take part.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/student-engagement-template/)
45. [![Preview of the Student Motivation Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/student-motivation-template-preview.avif) Student Motivation Survey Template Education A student can care about a topic and still doubt that they can succeed. Another may feel confident but see little reason to invest effort. Ask about these experiences separately, early enough to adjust the unit. Use the feedback to open a teaching conversation rather than label students as motivated or unmotivated.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/student-motivation-template/)
46. [![Preview of the Student School Food Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/student-school-food-template-preview.avif) Student School Food Survey Template Education A menu can look good on paper while students find little they want to choose. This SurveyLegend questionnaire gives students a simple way to explain what they experience at lunch without asking about weight, health or family circumstances.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/student-school-food-template/)
47. [![Preview of the Student Exam Stress Support Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/student-stress-template-preview.avif) Student Exam Stress Support Survey Template Education Exam pressure may involve preparation time, unclear instructions or unfamiliar assessment formats. Ask about those conditions before deciding what help to offer. Adapt the SurveyLegend questionnaire for adult students and one stated exam period, keeping responses separate from grading.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/student-stress-template/)
48. [![Preview of the Sunday School Feedback Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/sunday-school-template-preview.avif) Sunday School Feedback Survey Template Education This parent survey reviews an ongoing Sunday school program's communication and activities. It is distinct from interest in a short vacation program. Explore related education templates and survey templates.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/sunday-school-template/)
49. [![Preview of the Teacher Engagement Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/teacher-engagement-template-preview.avif) Teacher Engagement Survey Template Education Engagement is not a label for a “good” or “bad” teacher. Ask about a short, stated period and conditions the school can review. That keeps the discussion close to workload, resources, communication and support instead of turning a questionnaire into an informal appraisal.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/teacher-engagement-template/)
50. [![Preview of the Teacher Satisfaction Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/teacher-satisfaction-template-preview.avif) Teacher Satisfaction Survey Template Education Ask teachers to think about the current term or another stated period. That keeps ratings connected to recent working conditions. Satisfaction is broader than one good or difficult day, yet it should not be treated as a permanent trait or a score of teaching quality.](https://www.surveylegend.com/survey-examples-templates/education-school-teacher-surveys/teacher-satisfaction-template/)

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