--- generated_by: surveylegend-page-markdown title: Coffee Shop Experience Survey Template | SurveyLegend description: Ask café customers about ordering, wait times, drinks, and seating. Customize this coffee shop survey for feedback on their latest visit. canonical: https://www.surveylegend.com/survey-examples-templates/food-beverage-surveys/coffee-shop-customer-experience-template/ --- # Coffee Shop Experience Survey Template Ask coffee shop customers about their latest visit, from ordering to drink quality. This survey helps you identify service changes that matter at your counter and in your seating area. [Try this template ](https://app.surveylegend.com/register/)[Preview template](https://www.surveylegend.com/survey-examples-templates/food-beverage-surveys/coffee-shop-customer-experience-template/#try-template) Preview on a device Show the desktop survey preview Show the tablet survey preview Show the mobile survey preview ![Coffee Shop Experience Survey: first question and response field, desktop preview](https://www.surveylegend.com/survey-template-media/previews/coffee-shop-customer-experience-template-preview.avif) ![Coffee Shop Experience Survey: first question and response field, tablet preview](https://www.surveylegend.com/survey-template-media/previews/coffee-shop-customer-experience-template-preview-tablet.avif) ![Coffee Shop Experience Survey: first question and response field, mobile preview](https://www.surveylegend.com/survey-template-media/previews/coffee-shop-customer-experience-template-preview-mobile.avif) Coffee Shop Experience Survey [Preview](https://www.surveylegend.com/survey-examples-templates/food-beverage-surveys/coffee-shop-customer-experience-template/#try-template) Share [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ffood-beverage-surveys%2Fcoffee-shop-customer-experience-template%2F)[LinkedIn ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ffood-beverage-surveys%2Fcoffee-shop-customer-experience-template%2F)[X ](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ffood-beverage-surveys%2Fcoffee-shop-customer-experience-template%2F\&text=Coffee%20Shop%20Experience%20Survey%20Template)[Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ffood-beverage-surveys%2Fcoffee-shop-customer-experience-template%2F\&title=Coffee%20Shop%20Experience%20Survey%20Template) A takeaway coffee and a long café visit create different expectations. Start with how the customer used the shop, then ask about the parts of the visit they experienced. Keep comments connected to that visit rather than asking for a general opinion of the brand. ## When to use this coffee shop experience survey Café owners and shift managers can collect recent customer feedback after a purchase. The focus is ordering, drinks, and the shop environment, rather than a full restaurant meal. If you need feedback on a full dining experience, use our [restaurant satisfaction](https://www.surveylegend.com/survey-examples-templates/food-beverage-surveys/restaurant-customer-satisfaction-template/) template. **Create your coffee shop experience survey in SurveyLegend** A takeaway coffee and a long café visit create different expectations. Start with how the customer used the shop, then ask about the parts of the visit they experienced. ## 7 questions for your coffee shop experience survey Use these 7 questions as a starting point. All fields are optional; choose one answer where choices are listed. Leave an irrelevant open field blank. Respondent introduction:\ Think about your most recent visit to this coffee shop. Rate only the parts you experienced and leave names or payment details out of comments. Try the survey ## A little feedback. A clearer picture. Explore this 7-question example at your own pace. Every question is optional. Preview on a device Show the survey at full desktop width Resize the survey to a tablet-width preview Resize the survey to a mobile preview with scrolling inside the frame Choose a look Use Classic: a white survey card over the background photo Use Light: dark text over a light tint covering the background photo Use Dark: light text over a dark tint covering the background photo SurveyLegend demo Question 1 of 7 ### Coffee Shop Experience Survey 01 How did you use the shop on your latest visit? Choose one answer, or skip this question. Takeaway Sat inside Sat outside Another way 02 How easy was it to place your order? Choose one answer, or skip this question. Very difficult Somewhat difficult Neither difficult nor easy Somewhat easy Very easy Not applicable 03 How satisfied were you with the wait for your order? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied Not applicable 04 How satisfied were you with your drink? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied Did not buy a drink 05 How comfortable was the seating area you used? Choose one answer, or skip this question. Very uncomfortable Somewhat uncomfortable Neither comfortable nor uncomfortable Somewhat comfortable Very comfortable Did not use seating 06 What should we keep doing? Share your answer, or skip this question. 07 What would improve your next visit? Share your answer, or skip this question. #### One last look Review your answers before submitting this demo. 0 answered #### Thank you for trying the survey! You’ve tried the template from the respondent’s side. Make it your own with SurveyLegend. [Create your own survey](https://www.surveylegend.com/register/) Checking submission availability… This is a demo. We count starts and submissions only. Your answers stay in your browser and are never sent or saved. **—**Starts **—**Submissions Activity is temporarily unavailable. ## How to customize your coffee shop experience survey Name the shop location. Ask soon after the visit, and keep a not-applicable choice for people who did not buy a drink or use the seating area. If several branches share a form, add a reviewed location field before using branch comparisons. Before sharing widely, try the questions with a few people from the intended audience and clarify anything they interpret differently. ## Printable coffee shop experience survey template Use this printable coffee shop experience survey template at the café counter or on a table. It includes the same questions and space to write, giving people who prefer paper or are less comfortable online another way to take part. SurveyLegend helps you offer both formats. Tell respondents where to return the completed form and who will review it. Paper answers need a separate review or manual entry process; they are not automatically added to online responses. [![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download PDF](https://www.surveylegend.com/downloads/survey-templates/coffee-shop-customer-experience-template.pdf) Export coffee shop experience survey template as PDF ## AI prompt for a coffee shop experience survey Use these questions to understand what customers would change about their next café visit. The full prompt below specifies your coffee shop experience survey, including all 7 questions and response settings. Copy it, register for a free SurveyLegend account, and paste it into SurveyLegend’s AI survey creation tool. Review the result and add your organization’s details before sharing. AI prompt for a coffee shop experience survey [Use prompt directly in SurveyLegend](https://www.surveylegend.com/register/) Create a free account, then paste the copied prompt into SurveyLegend. Already have an account? [Sign in to create your coffee shop experience survey.](https://app.surveylegend.com/login/) ## How to use the answers Separate takeaway from sit-in responses when reviewing seating feedback. Look at ordering ease and wait-time satisfaction together before assuming the barista needs to work faster. Use drink comments to investigate a specific preparation issue; one preference is not evidence of a problem across the whole menu. ## Frequently asked questions ### Should takeaway customers answer? Yes. Their ordering, waiting, and drink feedback is useful. They can choose not applicable for seating. ### Can we identify which branch needs attention? This version is for one location. Add a clear branch field before combining several locations in one survey. ### Should we ask about every drink? Start with the drink purchased on the latest visit. For structured testing of a recipe, use a separate tasting questionnaire. Food & Beverage Survey Templates 1. [![Preview of the Restaurant Customer Satisfaction Survey demo showing its first question and response field](https://www.surveylegend.com/survey-template-media/previews/restaurant-customer-satisfaction-demo-preview.avif) Restaurant Customer Satisfaction Survey Template Food & beverage This restaurant customer satisfaction survey template helps you find out what diners enjoyed and what needs attention. Its eight questions cover food, service, waiting time, value, and the overall visit. Adapt the questionnaire to your restaurant, then create your survey with SurveyLegend.](https://www.surveylegend.com/survey-examples-templates/food-beverage-surveys/restaurant-customer-satisfaction-template/) 2. [![Preview of the Catering Feedback Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/catering-template-preview.avif) Catering Feedback Survey Template Food & beverage Catering feedback is most useful when the respondent can see the whole service agreement. Ask the organizer about planning and delivery, and use a separate guest questionnaire if you need individual meal preferences. Keep each response tied to one event.](https://www.surveylegend.com/survey-examples-templates/food-beverage-surveys/catering-template/) 3. [![Preview of the Food Evaluation Form demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/food-evaluation-form-template-preview.avif) Food Evaluation Form Template Food & beverage A tasting form should tell you which part of a sample people liked, not just whether they liked it overall. Give every taster the same sample identifier and evaluation instructions. Use the findings to guide a recipe trial rather than to certify quality or safety.](https://www.surveylegend.com/survey-examples-templates/food-beverage-surveys/food-evaluation-form-template/) 4. [![Preview of the Food Preferences Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/food-preferences-template-preview.avif) Food Preferences Survey Template Food & beverage People can dislike a menu without being dissatisfied with the service. Ask about preferences before planning the meal, with a clear setting and audience. Keep preference research separate from the process used to confirm individual dietary needs.](https://www.surveylegend.com/survey-examples-templates/food-beverage-surveys/food-preferences-template/) Free survey maker ## Start creating surveys today *for free* Create and bring your ideas to life with the survey tool used by people all over the world. [Get started for free ](https://app.surveylegend.com/register/)[Book a demo](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/) Academic research survey ### Ready to collect better research data? Create academic surveys and questionnaires from ready-made templates. 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[Start free](https://app.surveylegend.com/register/) to create your coffee shop experience survey and adapt the questions to your audience. [*Self-serve* Start free Create your first survey in minutes **Start free** ](https://app.surveylegend.com/register/)[*Guided help* Book a demo Talk with a SurveyLegend expert and choose the right plan. **Book a demo**](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/)