--- generated_by: surveylegend-page-markdown title: Restaurant Satisfaction Survey Template | SurveyLegend description: Ask diners about food, service, wait times, and value. Customize these restaurant survey questions and start free with SurveyLegend. canonical: https://www.surveylegend.com/survey-examples-templates/food-beverage-surveys/restaurant-customer-satisfaction-template/ --- # Restaurant Customer Satisfaction Survey Template [Create your survey ](https://app.surveylegend.com/register/)[Try the survey](https://www.surveylegend.com/survey-examples-templates/food-beverage-surveys/restaurant-customer-satisfaction-template/#try-template) Preview on a device Show the desktop survey preview Show the tablet survey preview Show the mobile survey preview ![Restaurant Customer Satisfaction Survey: first question and response field, desktop preview](https://www.surveylegend.com/survey-template-media/previews/restaurant-customer-satisfaction-demo-preview.avif) ![Restaurant Customer Satisfaction Survey: first question and response field, tablet preview](https://www.surveylegend.com/survey-template-media/previews/restaurant-customer-satisfaction-demo-preview-tablet.avif) ![Restaurant Customer Satisfaction Survey: first question and response field, mobile preview](https://www.surveylegend.com/survey-template-media/previews/restaurant-customer-satisfaction-demo-preview-phone.avif) Restaurant Customer Satisfaction Survey [Preview](https://www.surveylegend.com/survey-examples-templates/food-beverage-surveys/restaurant-customer-satisfaction-template/#try-template) Share [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ffood-beverage-surveys%2Frestaurant-customer-satisfaction-template%2F)[LinkedIn ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ffood-beverage-surveys%2Frestaurant-customer-satisfaction-template%2F)[X ](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ffood-beverage-surveys%2Frestaurant-customer-satisfaction-template%2F\&text=Restaurant%20Customer%20Satisfaction%20Survey%20Template)[Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ffood-beverage-surveys%2Frestaurant-customer-satisfaction-template%2F\&title=Restaurant%20Customer%20Satisfaction%20Survey%20Template) This restaurant customer satisfaction survey template helps you find out what diners enjoyed and what needs attention. Its eight questions cover food, service, waiting time, value, and the overall visit. Adapt the questionnaire to your restaurant, then create your survey with SurveyLegend. ## Ask About a Visit Guests Have Just Completed Invite guests to respond after their meal, when they can comment on the full experience. Keep the invitation neutral and offer it consistently across shifts. Feedback collected only from regulars or visibly happy guests can miss problems other diners experienced. This example focuses on eating at the restaurant. Use separate versions for takeout and delivery, where packaging, order accuracy, and arrival condition matter more than table service. **How was the meal? Let your guests tell you.** Ask about food, service, and the dining experience. Create your own restaurant feedback survey with SurveyLegend and start for free. ## 8 Restaurant Survey Questions to Customize Start with the visit being reviewed, then ask about food, service, and waiting separately. A guest may enjoy the meal while finding the wait frustrating. Separate questions help you see that difference. The final written answer gives diners room to describe something your ratings missed. Include it even if you shorten the questionnaire; a specific comment can identify the menu item or service step to examine. Try the survey ## A little feedback. A clearer picture. Explore this 8-question example at your own pace. Every question is optional. Preview on a device Show the survey at full desktop width Resize the survey to a tablet-width preview Resize the survey to a mobile preview with scrolling inside the frame Choose a look Use Classic: a white survey card over the background photo Use Light: dark text over a light tint covering the background photo Use Dark: light text over a dark tint covering the background photo SurveyLegend demo Question 1 of 8 ### Restaurant Customer Satisfaction Survey 01 Was this your first visit to this restaurant? Choose one answer, or skip this question. Yes No Not sure 02 How satisfied were you with the food on your most recent visit? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied I did not order food 03 How satisfied were you with the service you received? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied Not applicable 04 How satisfied were you with the time between placing your order and receiving it? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied Not applicable 05 How satisfied were you with the cleanliness of the dining area? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied Not applicable 06 How would you rate the value of your meal for the price you paid? Choose one answer, or skip this question. Very poor Poor Fair Good Excellent I did not pay for the meal 07 Overall, how satisfied were you with your most recent visit? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied 08 What is one thing we could improve for your next visit? Share your answer, or skip this question. #### One last look Review your answers before submitting this demo. 0 answered #### Thank you for trying the survey! You’ve tried the template from the respondent’s side. Make it your own with SurveyLegend. [Create your own survey](https://www.surveylegend.com/register/) Checking submission availability… This is a demo. We count starts and submissions only. Your answers stay in your browser and are never sent or saved. **—**Starts **—**Submissions Activity is temporarily unavailable. ## Make the Questions Fit Your Restaurant Replace “most recent visit” with a clear visit date if you need to compare shifts. For several locations, add a location question with your actual restaurant names. Keep the core wording consistent across locations you intend to compare. If guests order at a counter, change the service question to refer to the team who took or handed over the order. Remove table-specific questions from that version. Keep the survey about the experience rather than using questions to advertise menu items. For takeaway or delivery, replace the dining-area question with a relevant item, such as “How satisfied were you with the condition of your order when it arrived?” Use the same five satisfaction choices and a Not applicable option. Keep delivery and dine-in results separate when the questions describe different experiences. If you ask about drinks, give them their own question so a good meal cannot hide a problem with a drink. ## Printable restaurant customer satisfaction survey template Use this printable restaurant customer satisfaction survey template to collect answers from people who prefer paper or are less comfortable with online forms. Offer diners a paper questionnaire with their receipt or at the end of their visit, without asking them to use a phone. Download the PDF, print the 8-question questionnaire, and provide copies for people to complete by hand. It includes the same core questions as the online template, with space for written answers. Online or on paper, SurveyLegend helps you give your audience a way to respond that works for them. [![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download PDF](https://www.surveylegend.com/downloads/survey-templates/restaurant-customer-satisfaction-template.pdf) Export restaurant customer satisfaction survey template as PDF ## AI prompt for a restaurant customer satisfaction survey Create a restaurant customer satisfaction survey in SurveyLegend with questions about food, service, waiting times, cleanliness, value, and the overall visit. This prompt includes eight questions and their answer choices. Register for a free account to use it in SurveyLegend, then review and customize your survey before sharing it. Restaurant Customer Satisfaction Survey creation prompt [Use prompt directly in SurveyLegend](https://www.surveylegend.com/register/) Create a free account, then paste the copied prompt into SurveyLegend. Already have an account? [Sign in to create your restaurant customer satisfaction survey.](https://app.surveylegend.com/login/) ## Turn Dining Feedback Into a Practical Change Review food, service, waiting, and value individually. Poor waiting-time ratings alongside positive food ratings point to a different investigation from complaints about the meal itself. Read comments before choosing a fix, then check the relevant shift, process, or item. Report how many guests answered each question. Keep “Not applicable” out of satisfaction calculations, and avoid ranking locations from a handful of responses. After a change, use the same questions and invitation approach to see whether the reported problem continues. ## Frequently asked questions ### Should restaurant feedback be anonymous? You can collect feedback without asking for a name or contact details. Explain who will read the responses and avoid promising anonymity unless your collection setup supports it. If a guest wants a personal reply, offer a separate contact route. ### Can I use this for takeout or delivery? Adapt the questionnaire to that experience before sharing it. Replace dine-in service questions with questions about ordering, order accuracy, packaging, and food condition on arrival. Review delivery and dine-in results separately. ### How is this different from a general satisfaction survey? This example asks about the parts of a restaurant visit your team can investigate. For feedback about a broader customer relationship or another type of business, start with our [customer satisfaction survey ](https://www.surveylegend.com/survey-examples-templates/customer-satisfaction-survey-template/)template. Free survey maker ## Start creating surveys today *for free* Create and bring your ideas to life with the survey tool used by people all over the world. 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Customize these eight questions in SurveyLegend, choose a consistent invitation point after the meal, and decide who will review the feedback. [*Self-serve* Start free Create your first survey in minutes **Start free** ](https://app.surveylegend.com/register/)[*Guided help* Book a demo Talk with a SurveyLegend expert and choose the right plan. **Book a demo**](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/)