---
generated_by: surveylegend-page-markdown
title: Path to Purchase Survey Template | SurveyLegend
description: Explore what prompted a purchase, which information helped, and
  where buyers hesitated. Customize seven path to purchase questions with
  SurveyLegend.
canonical: https://www.surveylegend.com/survey-examples-templates/market-research-analysis/path-to-purchase-template/
---

# Path to Purchase Survey Template

This path to purchase survey template asks recent buyers what started their search, where they looked, and what helped them decide. Use seven questions to find information gaps and moments of hesitation before purchase.

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![](https://www.surveylegend.com/survey-template-media/demo-backgrounds/path-to-purchase-template-background.avif)

**SurveyLegend** 1 / 7

Path to Purchase Survey

What first prompted you to consider this purchase?

Replace something

Solve a new need

Prepare for an event

+5 more answer choices

Next →

Path to Purchase Survey [Preview](https://www.surveylegend.com/survey-examples-templates/market-research-analysis/path-to-purchase-template/#try-template)

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This path to purchase survey template asks recent buyers what started their search, where they looked, and what helped them decide. Use seven questions to find information gaps and moments of hesitation before purchase.

The place a customer paid is only one part of the buying journey. This SurveyLegend questionnaire asks about the earlier need, information search and comparison so you can understand what a receipt alone cannot explain.

## When to use this survey

Use it soon after a completed purchase in one defined category. Keep product-use feedback separate; the [product experience survey ](https://www.surveylegend.com/customer-insight/product-experience-survey/)can explore what happens after customers begin using an item.

**Create your path to purchase survey in SurveyLegend**

The place a customer paid is only one part of the buying journey. This SurveyLegend questionnaire asks about the earlier need, information search and comparison so you can understand what a receipt alone cannot explain.

## 7 questions for your path to purchase survey

Think about your most recent purchase in the product category named in the invitation, made during the past 30 days. Answer about that purchase throughout. All questions are optional. If you have not made such a purchase, this version is not intended for you. Do not include order numbers or payment details.

Try the survey

## A little feedback. A clearer picture.

Explore this 7-question example at your own pace. Every question is optional.

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SurveyLegend demo Question 1 of 7

### Path to Purchase Survey

01 What first prompted you to consider this purchase?

Choose one answer, or skip this question.

Replace something Solve a new need Prepare for an event Buy a gift Act on an offer Try something that interested me Another reason Not sure

02 Where did you first look for information about your options?

Choose one answer, or skip this question.

Search engine Retailer or brand website Physical store Review website Social media Friends or family I did not look for information Another source Not sure

03 Which source was most useful when comparing options?

Choose one answer, or skip this question.

Product details from a seller Customer reviews Independent reviews Advice from someone I know Seeing or trying the item Another source I did not compare options Not sure

04 How long was it from first considering the purchase to buying?

Choose one answer, or skip this question.

The same day 2–7 days 8–30 days More than 30 days Not sure

05 Where did you complete the purchase?

Choose one answer, or skip this question.

Brand website or app Retailer website or app Online marketplace Physical store Another channel Prefer not to say

06 What, if anything, nearly stopped you from completing the purchase?

Share your answer, or skip this question.

07 What information most helped you make the final decision?

Share your answer, or skip this question.

#### One last look

Review your answers before submitting this demo.

0 answered

#### Thank you for trying the survey!

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## Customize your path to purchase survey

Define the product category and recruitment window in the invitation. A purchase completed in the past 30 days may have a longer decision journey, so keep the more-than 30 days option. Adapt channels to the audience without assuming every journey begins online. Use a separate version for people who considered but did not purchase.

## Printable path to purchase survey

Print the category and30-day eligibility description above the same questions. Allow respondents to skip steps they do not remember. Do not ask them to attach receipts or reconstruct a browsing history they cannot recall.

![First page of the printable Path to Purchase Survey Template with questions and answer spaces](https://www.surveylegend.com/survey-template-media/pdf-previews/path-to-purchase-template-pdf-preview.avif)

[![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download Path to Purchase Survey Template (PDF)](https://www.surveylegend.com/downloads/survey-templates/path-to-purchase-survey-template.pdf)

Export path to purchase survey as PDF

## Create your path to purchase survey with AI

Copy this prompt into an AI assistant to draft the questions. Review the draft, then build and customize the survey in SurveyLegend before sharing.

Create your path to purchase survey with AI

[](https://www.surveylegend.com/register/)

Copy the prompt into an AI assistant to draft the questions, then build your survey in SurveyLegend.

Already have an account? [Sign in](https://app.surveylegend.com/login/) to create your path to purchase survey.

## How to use the answers

Read first search source, useful comparison source and final purchase channel as different roles. Group [open-ended data ](https://www.surveylegend.com/how-to-analyze-survey-results/open-ended-data/)into missing details, trust concerns and practical obstacles. These recalled answers can guide research priorities; they do not assign causal credit to marketing channels or measure advertising return.

Nici and von Creutlein’s 2017 Lund University master’s study organized the pre-purchase journey around “need recognition, information search and evaluation of alternatives”. The [customer journey thesis ](https://lup.lub.lu.se/student-papers/search/publication/8916178)used exploratory qualitative research in home-furnishing retail. Its structure informs this questionnaire, but the industry-specific findings do not describe every purchase or validate these original questions.

## Frequently asked questions

### Is this a marketing attribution model?

No. It collects remembered steps and useful information sources. It cannot establish how much credit a channel deserves for a sale.

### Can people who did not buy answer?

This version is for completed purchases. An abandoned-purchase version needs different wording and outcomes.

### Why separate search source from purchase channel?

Someone may research in one place and buy elsewhere. Keeping them separate preserves those different roles in the journey.

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