--- generated_by: surveylegend-page-markdown title: Member Feedback Survey Template | SurveyLegend description: Review recent member benefits, communication, support, participation intent, and one improvement. Customize seven optional questions with SurveyLegend. canonical: https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/member-feedback-form-template/ --- # Member Feedback Survey Template Learn which benefits members used, which needs were met, how useful communication and support felt, and what would increase membership value. Customize seven optional questions with SurveyLegend. [Try this template ](https://app.surveylegend.com/register/)[Preview template](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/member-feedback-form-template/#try-template) Preview on a device Show the desktop survey layout Show the tablet survey layout Show the mobile survey layout ![](https://www.surveylegend.com/survey-template-media/demo-backgrounds/member-feedback-form-template-background.avif) **SurveyLegend** 1 / 7 Member Feedback Survey How long have you been a member of this organization? Less than 6 months 6–12 months More than 1 but no more than 2 years +4 more answer choices Next → Member Feedback Survey [Preview](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/member-feedback-form-template/#try-template) Share [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fnonprofit-organization-surveys%2Fmember-feedback-form-template%2F)[LinkedIn ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fnonprofit-organization-surveys%2Fmember-feedback-form-template%2F)[X ](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fnonprofit-organization-surveys%2Fmember-feedback-form-template%2F\&text=Member%20Feedback%20Survey%20Template)[Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fnonprofit-organization-surveys%2Fmember-feedback-form-template%2F\&title=Member%20Feedback%20Survey%20Template) Learn which benefits members used, which needs were met, how useful communication and support felt, and what would increase membership value. Customize seven optional questions with SurveyLegend. ## Review the member experience, not just renewal intent A member can renew without using many benefits, or participate actively while still finding communication difficult. This template keeps recent benefit use, fulfilled needs, communication, support, and future participation separate. That makes the feedback easier to act on than one overall satisfaction question. Browse related [nonprofit templates ](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/)when the task concerns donors, volunteers, programs, or community needs. ## When to use this member survey Use the survey for a professional association, club, chamber, alumni group, cooperative, or membership nonprofit after a defined 12-month period. It reviews current-member experience; it does not process renewals or predict who will leave. Use [member interest ](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/member-interest-template/)questions when planning future programs and formats, and [volunteer satisfaction ](https://www.surveylegend.com/survey-examples-templates/non-profit-volunteer-satisfaction-survey-template/)when the experience belongs to a volunteer role. **Create your member feedback survey in SurveyLegend** A member can renew without using many benefits, or participate actively while still finding communication difficult. This template keeps recent benefit use, fulfilled needs, communication, support, and future participation separate. ## Seven member feedback questions Try the survey ## A little feedback. A clearer picture. Explore this 7-question example at your own pace. Every question is optional. Preview on a device Show the survey at full desktop width Resize the survey to a tablet-width preview Resize the survey to a mobile preview with scrolling inside the frame Choose a look Use Classic: a white survey card over the background photo Use Light: dark text over a light tint covering the background photo Use Dark: light text over a dark tint covering the background photo SurveyLegend demo Question 1 of 7 ### Member Feedback Survey 01 How long have you been a member of this organization? Choose one answer, or skip this question. Less than 6 months 6–12 months More than 1 but no more than 2 years More than 2 but no more than 5 years More than 5 years Not sure Prefer not to say 02 Which membership benefits or opportunities did you use during the past 12 months? Choose the options that apply, or skip this question. Updates or member resources Events or training Networking or community activities Advocacy or representation Discounts or practical services Volunteering or leadership opportunities Another benefit I did not use any Prefer not to say 03 Which member need did the organization meet best during the past 12 months? Choose one answer, or skip this question. Information or learning Connections with other people A professional or community voice Practical services Recognition or belonging Another need None of these Not sure 04 How useful was the organization’s communication for taking advantage of membership? Choose one answer, or skip this question. Not at all useful Slightly useful Moderately useful Very useful Extremely useful I did not receive communication Not sure 05 How supported did you feel when you contacted the organization? Choose one answer, or skip this question. Not at all supported Slightly supported Moderately supported Very supported Extremely supported I did not contact the organization Prefer not to say 06 How likely are you to participate in an organization activity during the next 12 months? Choose one answer, or skip this question. Definitely not Probably not Might or might not Probably will Definitely will Not sure 07 What is one change that would make membership more valuable to you? Share your answer, or skip this question. #### One last look Review your answers before submitting this demo. 0 answered #### Thank you for trying the survey! You’ve tried the template from the respondent’s side. Make it your own with SurveyLegend. [Create your own survey](https://www.surveylegend.com/register/) Checking submission availability… This is a demo. We count starts and submissions only. Your answers stay in your browser and are never sent or saved. **—**Starts **—**Submissions Activity is temporarily unavailable. ## Adapt the survey to the membership model Replace the benefit list with benefits members can actually use, but keep “I did not use any” separate from missing answers. Define membership and the 12-month period in the introduction. If chapters, membership levels, or career stages receive meaningfully different benefits, collect only the grouping needed for analysis and protect small groups from identification. Provide an open [suggestion form ](https://www.surveylegend.com/survey-examples-templates/suggestion-form-template/)for ideas that arise between scheduled waves. Pilot the questionnaire with new and long-standing members. ## Printable member feedback survey Use the paper version at an annual meeting, member workshop, or community gathering. It mirrors the seven optional questions and answer options. Explain where completed forms go, who can read them, and how small-group confidentiality will be protected. Handwritten responses require secure manual entry or analysis and do not sync to SurveyLegend. ![First page of the printable Member Feedback Survey Template with questions and answer spaces](https://www.surveylegend.com/survey-template-media/pdf-previews/member-feedback-form-template-pdf-preview.avif) [![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download the printable survey](https://www.surveylegend.com/downloads/survey-templates/member-feedback-survey-template.pdf) Export member feedback survey as PDF ## Create an organization-specific version with AI Copy the prompt and replace the organization, membership definition, and benefit list. Review every option and privacy statement before sharing. ## AI prompt Create an organization-specific version with AI [Create this survey in SurveyLegend](https://www.surveylegend.com/register/) Copy the prompt into an AI assistant to draft the questions, then build your survey in SurveyLegend. [Sign in](https://app.surveylegend.com/login/) to SurveyLegend. The copied prompt is not transferred automatically. ## How to interpret member feedback Start with tenure and benefit use, then compare which need was met best. Do not treat non-use as dissatisfaction: members may be unaware of a benefit, unable to access it, or simply not need it. Compare communication usefulness and contact support separately. Review future participation as an intention, not a forecast, and code open comments into specific benefits, channels, processes, or access barriers. Wang and Ki open their abstract with: “Professional associations face the challenge of member engagement.” Their peer-reviewed [member study ](https://scholars.cityu.edu.hk/en/publications/membership-matters-why-members-engage-with-professional-associati/)surveyed 13,229 people across 18 professional associations and reported relationships among need fulfillment, perceived support, attitudes, and engagement. It does not prove causality, represent every nonprofit or club, or validate this questionnaire. ## Frequently asked questions ### Is this the same as a member interest survey? No. Member Feedback reviews recent experience and value. Member Interest asks which future programs, topics, formats, or opportunities people want. ### Should renewal intent be included? Only if a renewal decision is genuinely part of the research task and the organization has a plan to act on it. This template uses future participation intention because membership value is broader than a single renewal prediction. ### Can responses be segmented by membership type? Yes, when the categories change the benefits people receive and each group is large enough to protect confidentiality. Avoid reporting tiny cells that could reveal an individual. Nonprofit Organization Surveys and Templates 1. [![Preview of the Non-Profit Donor Feedback Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-non-profit-donor-feedback-survey-template-survey-preview.avif) Non-Profit Donor Feedback Survey Template Nonprofit organizations Let’s be honest: donors are the heartbeat of any non-profit. Whether they gave a little or a lot, whether it’s their first donation or their fiftieth, these generous souls help make your mission possible.](https://www.surveylegend.com/survey-examples-templates/non-profit-donor-feedback-survey-template/) 2. [![Preview of the Non-Profit Fundraising Evaluation Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-non-profit-fundraising-evaluation-survey-template-survey-preview.avif) Non-Profit Fund-raising Evaluation Survey Template Nonprofit organizations You planned. You promoted. You pulled off a full-blown fundraising event with donors, volunteers, and a ton of heart. But once the thank-you notes are sent and the chairs are stacked, there’s one big question left: how did it go?](https://www.surveylegend.com/survey-examples-templates/non-profit-fundraising-evaluation-survey-template/) 3. [![Preview of the Non-Profit Volunteer Satisfaction Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-non-profit-volunteer-satisfaction-survey-template-survey-preview.avif) Non-Profit Volunteer Satisfaction Survey Template Nonprofit organizations Let’s get one thing straight. Your volunteers? They are not just helping hands. They’re the heartbeat of your nonprofit organization. They show up, give their time, lend their voices, and power your mission forward without asking for much in return.](https://www.surveylegend.com/survey-examples-templates/non-profit-volunteer-satisfaction-survey-template/) 4. [![Preview of the Member Interest Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/member-interest-template-preview.avif) Member Interest Survey Template Nonprofit organizations Interest is easier to act on when members can compare realistic options. Ask about one planning period and a manageable set of activities. Leave room for ideas, but avoid suggesting every requested program will be offered.](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/member-interest-template/) 5. [![Preview of the Volunteer Signup Form demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/volunteer-signup-form-template-preview.avif) Volunteer Signup Form Template Nonprofit organizations People need to know what they are expressing interest in and what happens next. Introduce the organization, real volunteer opportunities, and follow-up process before asking for details. Keep initial signup separate from screening and role-specific onboarding.](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/volunteer-signup-form-template/) 6. [![Preview of the Sponsorship Satisfaction Survey Template demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/sponsorship-satisfaction-template-preview.avif) Sponsorship Satisfaction Survey Template Nonprofit organizations Sponsors may support the same event for very different reasons. One may want community visibility; another may want conversations with prospective customers. Satisfaction is easier to interpret when you know which goal mattered.](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/sponsorship-satisfaction-template/) 7. [![Preview of the Volunteer Exit Survey Template demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/volunteer-exit-template-preview.avif) Volunteer Exit Survey Template Nonprofit organizations Leaving a volunteer role does not always mean the experience was poor. A project may have ended or someone's available time may have changed. Leave space for those circumstances as well as concerns about the organization.](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/volunteer-exit-template/) 8. [![Preview of the Campaign Donation Form Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/campaign-donation-form-template-preview.avif) Campaign Donation Form Template Nonprofit organizations This form gathers campaign feedback and an optional contact preference. It is not a payment form, pledge or proof of a donation. Related SurveyLegend material: nonprofit templates and testimonial form.](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/campaign-donation-form-template/) 9. [![Preview of the Church Membership Interest Form Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/church-membership-form-template-preview.avif) Church Membership Interest Form Template Nonprofit organizations Interest can mean wanting a conversation, reading more information or attending an introduction. Keep those choices separate from formal membership. Adapt the SurveyLegend form to the church’s actual process and explain what will happen after an inquiry.](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/church-membership-form-template/) 10. [![Preview of the Church Visitor Feedback Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/church-visitor-template-preview.avif) Church Visitor Feedback Survey Template Nonprofit organizations A visitor may leave with a positive impression but still not know where to ask a simple question. SurveyLegend helps a church team hear about those practical moments while the visit is fresh.](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/church-visitor-template/) 11. [![Preview of the Fundraising Campaign Feedback Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/fundraising-feedback-template-preview.avif) Fundraising Campaign Feedback Survey Template Nonprofit organizations A fundraising campaign feedback survey collects experience-based feedback about one appeal and the journey around it. It can include contributors and people who considered participating, which helps separate campaign-message problems from contribution-flow problems.](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/fundraising-feedback-template/) 12. [![Preview of the Nonprofit Organization Profile Form Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/non-profit-organization-information-template-preview.avif) Nonprofit Organization Profile Form Template Nonprofit organizations A shared mission does not mean two organizations can commit the same time or resources. An initial profile helps a coalition understand who an organization serves, what it hopes to do together, and what might limit participation.](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/non-profit-organization-information-template/) 13. [![Preview of the Nonprofit Pledge Form Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/pledge-form-template-preview.avif) Nonprofit Pledge Form Template Nonprofit organizations A pledge is a statement of intention, not money received. This SurveyLegend example makes the purpose and next step explicit so a nonprofit can follow up respectfully without counting a promise as a donation.](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/pledge-form-template/) 14. [![Preview of the Sponsorship Form Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/sponsorship-form-template-preview.avif) Sponsorship Form Template Nonprofit organizations Sponsorship is a working relationship, not just a donation amount. SurveyLegend can help a nonprofit organizer adapt this planning questionnaire before discussing availability, terms and a written agreement with a potential sponsor.](https://www.surveylegend.com/survey-examples-templates/nonprofit-organization-surveys/sponsorship-form-template/) Free survey maker ## Start creating surveys today *for free* Create and bring your ideas to life with the survey tool used by people all over the world. [Get started for free ](https://app.surveylegend.com/register/)[Book a demo](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/) Academic research survey ### Ready to collect better research data? Create academic surveys and questionnaires from ready-made templates. 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