--- generated_by: surveylegend-page-markdown title: Product Feature Survey Template | SurveyLegend description: Learn which product capability matters most, how it is used, and what needs improvement. Customize this product feature survey template in SurveyLegend. canonical: https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/product-feature-template/ --- # Product Feature Survey Template This product feature survey template asks current users how they used a named feature during the past month, which task it supports, and where it falls short. Use their answers to investigate an improvement priority before changing your product roadmap. [Try this template ](https://app.surveylegend.com/register/)[Preview template](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/product-feature-template/#try-template) Preview on a device Show the desktop survey preview Show the tablet survey preview Show the mobile survey preview ![Product Feature Survey: first question and response field, desktop preview](https://www.surveylegend.com/survey-template-media/previews/product-feature-template-preview.avif) ![Product Feature Survey: first question and response field, tablet preview](https://www.surveylegend.com/survey-template-media/previews/product-feature-template-preview-tablet.avif) ![Product Feature Survey: first question and response field, mobile preview](https://www.surveylegend.com/survey-template-media/previews/product-feature-template-preview-mobile.avif) Product Feature Survey [Preview](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/product-feature-template/#try-template) Share [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fproduct-and-service-evaluation-surveys%2Fproduct-feature-template%2F)[LinkedIn ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fproduct-and-service-evaluation-surveys%2Fproduct-feature-template%2F)[X ](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fproduct-and-service-evaluation-surveys%2Fproduct-feature-template%2F\&text=Product%20Feature%20Survey%20Template)[Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fproduct-and-service-evaluation-surveys%2Fproduct-feature-template%2F\&title=Product%20Feature%20Survey%20Template) Use this product feature survey template to understand what a specific capability helps people do and where it falls short. It connects feature use and task importance with a single improvement priority. Build your survey in SurveyLegend to investigate a roadmap decision without assuming that every requested addition deserves to be built. ## When to use this product feature survey Ask current users about one clearly named feature, such as shared scheduling or report filtering. Include people who rarely use it: their reasons may reveal poor relevance, discoverability, or a different workflow. This template studies an existing capability. If the feature is still an idea, present it as a concept rather than implying respondents have used it. For feedback on the overall product experience instead, use our [product feedback](https://www.surveylegend.com/survey-examples-templates/product-feedback-survey/) template. **Create your product feature survey in SurveyLegend** Use this product feature survey template to understand what a specific capability helps people do and where it falls short. It connects feature use and task importance with a single improvement priority. ## 7 questions for your product feature survey Use these 7 questions as a starting point. All fields are optional; choose one answer where choices are listed. Leave an irrelevant open field blank. Respondent introduction:\ Think about the feature named by the organizer and your experience during the past month. It is fine if you did not use it. All questions are optional. Try the survey ## A little feedback. A clearer picture. Explore this 7-question example at your own pace. Every question is optional. Preview on a device Show the survey at full desktop width Resize the survey to a tablet-width preview Resize the survey to a mobile preview with scrolling inside the frame Choose a look Use Classic: a white survey card over the background photo Use Light: dark text over a light tint covering the background photo Use Dark: light text over a dark tint covering the background photo SurveyLegend demo Question 1 of 7 ### Product Feature Survey 01 How often did you use this feature during the past month? Choose one answer, or skip this question. Daily Several times a week About once a week Less than once a week I did not use it I did not know it existed 02 What task do you use this feature for, if any? Share your answer, or skip this question. 03 How important is that task to you? Choose one answer, or skip this question. Not at all important Slightly important Moderately important Very important Extremely important I do not have a task for this feature 04 How well does the feature help you complete that task? Choose one answer, or skip this question. Not at all well Slightly well Moderately well Very well Extremely well I have not used it for this task 05 If you rarely or never use the feature, what is the main reason? Share your answer, or skip this question. 06 What is the most difficult part of using the feature, if anything? Share your answer, or skip this question. 07 If we improved one thing about this feature, what should it be? Share your answer, or skip this question. #### One last look Review your answers before submitting this demo. 0 answered #### Thank you for trying the survey! You’ve tried the template from the respondent’s side. Make it your own with SurveyLegend. [Create your own survey](https://www.surveylegend.com/register/) Checking submission availability… This is a demo. We count starts and submissions only. Your answers stay in your browser and are never sent or saved. **—**Starts **—**Submissions Activity is temporarily unavailable. ## How to customize your product feature survey Use the same feature name and short neutral description throughout. Define what counts as using it during the previous month. If you extend the form to several features, give each one its own block and avoid a long repetitive list. Do not combine importance and satisfaction in one question. For example, a rarely used export feature can still be essential at month-end, so frequency alone should not decide its priority. Before sharing widely, try the questions with a few people from the intended audience and clarify anything they interpret differently. ## Printable product feature survey template Use this printable product feature survey template during a customer product review. It includes the same questions and space to write, giving people who prefer paper or are less comfortable online another way to take part. SurveyLegend helps you offer both formats. Tell respondents where to return the completed form and who will review it. Paper answers need a separate review or manual entry process; they are not automatically added to online responses. [![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download PDF](https://www.surveylegend.com/downloads/survey-templates/product-feature-template.pdf) Export product feature survey template as PDF ## AI prompt for a product feature survey Find the feature improvement that matters for your users’ actual work. The full prompt below specifies your product feature survey, including all 7 questions and response settings. Copy it, register for a free SurveyLegend account, and paste it into SurveyLegend’s AI survey creation tool. Review the result and add your organization’s details before sharing. AI prompt for a product feature survey [Use prompt directly in SurveyLegend](https://www.surveylegend.com/register/) Create a free account, then paste the copied prompt into SurveyLegend. Already have an account? [Sign in to create your product feature survey.](https://app.surveylegend.com/login/) ## Assess feature importance in the context of a real task Compare frequency, task importance, and how well the feature supports that task. An important capability that performs poorly may warrant investigation even if few respondents use it daily. Read nonuse reasons separately from improvement requests by active users. Use the first-priority answer to organize follow-up research, then weigh the findings against feasibility and product strategy. Do not describe a voluntary survey as a representative roadmap vote. ## Frequently asked questions ### Should I ask about every feature at once? Usually focus on the decision you need to make. A long list can produce shallow answers. Test a smaller set or use separate versions when audiences use different capabilities. ### Does low usage mean we should remove a feature? Not necessarily. Some features are infrequent but essential. Read the task-importance answer and understand the workflow before making that decision. ### Can customers decide our roadmap with this survey? They can provide evidence about needs and friction. Your team still needs to assess feasibility, dependencies, and product direction before committing to changes. Product and Service Evaluation Survey Templates 1. [![Preview of the Motivation and Buying Experience Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-motivation-buying-experience-survey-preview.avif) Motivation & Buying Experience survey template Products & services Great brands know that the customer experience is more than just a buzzword. It’s the feeling someone gets when they use your product, the delight of smooth service, or the frustration if something goes wrong. Even the user experience of opening a package can shape how people feel about your brand. It’s the kind of detail that sticks.](https://www.surveylegend.com/survey-examples-templates/motivation-buying-experience/) 2. [![Preview of the Retail Customer Feedback Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-retail-customer-feedback-survey-template-survey-preview.avif) Retail Customer Feedback Survey Template Products & services Running a retail store means always looking for ways to grow and improve—and that starts with listening to your customers. A retail customer feedback survey helps you do exactly that. With tools like the Net Promoter Score to gauge customer loyalty and thoughtfully crafted survey questions, businesses can gather meaningful feedback that leads to real action on what matters most.](https://www.surveylegend.com/survey-examples-templates/retail-customer-feedback-survey-template/) 3. [![Preview of the Customer Service Evaluation E-Commerce Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-customer-service-evaluation-e-commerce-survey-preview.avif) E-Commerce Customer Service Evaluation survey template Products & services When you manage a strong e-commerce business, your top priority is making sure your customers are happy with your online services. You want to meet your customers’ expectations and keep them coming back. The challenge is that, in e-commerce, you rarely interact with the customers face-to-face. This makes it difficult to observe their behavior or understand what they really think about your store.](https://www.surveylegend.com/survey-examples-templates/customer-service-evaluation-e-commerce/) 4. [![Preview of the Product Feedback Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-product-feedback-survey-survey-preview.avif) Product Feedback Survey Template Products & services When you are developing a new product, it is not just about having the “right” idea—it is about making sure that the idea is right for the people who will actually use it. Instead of guessing based on assumptions about your target users, it is always smarter to rely on real customer feedback. After all, what you think users like and what they actually like can be two very different things.](https://www.surveylegend.com/survey-examples-templates/product-feedback-survey/) 5. [![Preview of the Product Testing Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/product-testing-template-preview.avif) Product Testing Survey Template Products & services Use this product testing survey template after participants try a product or prototype. It asks what they could complete, where they needed help, and what should change in the next version. Create the questionnaire in SurveyLegend to collect feedback that points to specific parts of the test experience.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/product-testing-template/) Free survey maker ## Start creating surveys today *for free* Create and bring your ideas to life with the survey tool used by people all over the world. 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[Start free](https://app.surveylegend.com/register/) to create your product feature survey and adapt the questions to your audience. [*Self-serve* Start free Create your first survey in minutes **Start free** ](https://app.surveylegend.com/register/)[*Guided help* Book a demo Talk with a SurveyLegend expert and choose the right plan. **Book a demo**](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/)