--- generated_by: surveylegend-page-markdown title: Supplier Survey Template | SurveyLegend description: Review supplier quality, delivery, and issue handling for a defined period. Customize this supplier performance questionnaire in SurveyLegend. canonical: https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/supplier-template/ --- # Supplier Survey Template Use this supplier survey template to collect feedback from the people who work with a supplier. Review quality, delivery, communication, and issue handling over a defined period before deciding what to discuss with the supplier. [Try this template ](https://app.surveylegend.com/register/)[Preview template](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/supplier-template/#try-template) Preview on a device Show the desktop survey layout Show the tablet survey layout Show the mobile survey layout ![](https://www.surveylegend.com/survey-template-media/demo-backgrounds/sponsorship-satisfaction-template.avif) **SurveyLegend** 1 / 7 Supplier Survey How much direct experience did you have with this supplier during the review period? None One interaction or delivery Several interactions or deliveries +2 more answer choices Next → Supplier Survey [Preview](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/supplier-template/#try-template) Share [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fproduct-and-service-evaluation-surveys%2Fsupplier-template%2F)[LinkedIn ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fproduct-and-service-evaluation-surveys%2Fsupplier-template%2F)[X ](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fproduct-and-service-evaluation-surveys%2Fsupplier-template%2F\&text=Supplier%20Survey%20Template)[Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Fproduct-and-service-evaluation-surveys%2Fsupplier-template%2F\&title=Supplier%20Survey%20Template) A supplier may deliver on time but create extra work through inconsistent quality or unclear updates. Separate those experiences so the review points to a problem the supplier can address. ## When to use this supplier survey This questionnaire is for buyers and internal stakeholders evaluating one existing supplier. It is not a supplier registration form or a survey asking suppliers to rate your company. SurveyLegend helps bring operational observations into a shared review. For collaboration beyond supply performance, consider [partner satisfaction ](https://www.surveylegend.com/survey-examples-templates/business-operations-surveys/partner-satisfaction-template/). **Create your supplier survey in SurveyLegend** A supplier may deliver on time but create extra work through inconsistent quality or unclear updates. Separate those experiences so the review points to a problem the supplier can address. ## 7 questions for your supplier survey Use these seven questions as a starting point. Every field is optional. Choose one answer where choices are listed and leave irrelevant text fields blank. Respondent introduction:\ Think about your direct experience with the named supplier during the review period. Select 'Not enough experience to judge' when appropriate. Avoid names, confidential prices, and sensitive contract details. Try the survey ## A little feedback. A clearer picture. Explore this 7-question example at your own pace. Every question is optional. Preview on a device Show the survey at full desktop width Resize the survey to a tablet-width preview Resize the survey to a mobile preview with scrolling inside the frame Choose a look Use Classic: a white survey card over the background photo Use Light: dark text over a light tint covering the background photo Use Dark: light text over a dark tint covering the background photo SurveyLegend demo Question 1 of 7 ### Supplier Survey 01 How much direct experience did you have with this supplier during the review period? Choose one answer, or skip this question. None One interaction or delivery Several interactions or deliveries Frequent ongoing work Not sure 02 How consistently did the supplied work or items meet agreed requirements? Choose one answer, or skip this question. Never Rarely Sometimes Usually Always Not enough experience to judge 03 How consistently were agreed delivery dates met? Choose one answer, or skip this question. Never Rarely Sometimes Usually Always No delivery dates applied Not enough experience to judge 04 How clear were updates about changes or delays? Choose one answer, or skip this question. Very unclear Somewhat unclear Neither clear nor unclear Somewhat clear Very clear No changes or delays experienced Not enough experience to judge 05 How satisfied were you with the handling of issues you raised? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied No issue raised Not enough experience to judge 06 What example best explains a strength or problem in this supplier's performance? Share your answer, or skip this question. 07 What one improvement should be discussed at the next supplier review? Share your answer, or skip this question. #### One last look Review your answers before submitting this demo. 0 answered #### Thank you for trying the survey! You’ve tried the template from the respondent’s side. Make it your own with SurveyLegend. [Create your own survey](https://www.surveylegend.com/register/) Checking submission availability… This is a demo. We count starts and submissions only. Your answers stay in your browser and are never sent or saved. **—**Starts **—**Submissions Activity is temporarily unavailable. ## How to customize your supplier survey Set a review period that respondents can recall, such as the last quarter, and define what 'agreed requirements' means for that supply. Use separate surveys for different suppliers. If quantitative delivery or defect data exists, bring it to the review alongside the feedback. Before sharing, try the questionnaire with a few intended respondents and clarify anything they interpret differently. Review SurveyLegend's guidance on [avoiding double-barreled questions ](https://www.surveylegend.com/writing-professional-online-survey-questions/dos-donts/)before adding procurement criteria; quality and delivery may deserve different answers. SurveyLegend's [instructions for respondents ](https://www.surveylegend.com/user-guide/instructions-for-respondents/)setting gives you a place to clarify the agreed requirements without adding another question. ## Printable supplier survey template Use this printable supplier survey template during a procurement review with people who directly use the supplier's work. It gives people who prefer paper or are less comfortable online another way to respond. Include the same context, questions, and answer choices as the online version. Tell respondents where to return it and who will review it. Paper answers need separate review or manual entry; they are not automatically added to online responses. [![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download Supplier Survey Template (PDF)](https://www.surveylegend.com/downloads/survey-templates/supplier-template.pdf) Export supplier survey template as PDF ## AI prompt for your supplier survey Bring specific supplier feedback to the next performance review. The prompt below includes all seven questions and their response settings. Copy this prompt into an AI assistant to draft the questions. Review the draft, then build and customize the survey in SurveyLegend before sharing. AI prompt for your supplier survey [Create this survey in SurveyLegend](https://www.surveylegend.com/register/) Copy the prompt into an AI assistant to draft the questions, then build your survey in SurveyLegend. Already have an account? [Sign in to create your supplier survey.](https://app.surveylegend.com/login/) ## How to use the answers Exclude no-experience responses from performance interpretation without discarding their context. Review quality and delivery separately, then compare comments with purchase and issue records. Follow up on isolated serious reports as well as repeated themes. This questionnaire does not certify a supplier or replace a procurement assessment. Use SurveyLegend's guide to [reviewing individual responses ](https://www.surveylegend.com/user-guide/viewing-filtering-individual-respondents-in-exported-data/)in exported data to keep each stakeholder's ratings and comments together. An empirical [supplier-risk study ](https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0272157)examines multiple operational risk dimensions. This questionnaire applies that multidimensional approach to a practical review, keeping quality, delivery, and issue handling distinct rather than inventing a universal supplier score. ## Frequently asked questions ### Is this answered by suppliers or by buyers? This version is answered by people who have worked with the supplier. It evaluates the supplier's performance from the buyer's side. ### Can I rank suppliers using these ratings? Only compare like-for-like scopes, periods, and respondent experience, with an agreed evaluation method. The template does not supply a weighted ranking model. ### Should I include delivery records? Use them alongside survey feedback. Records show documented events; comments can explain the operational experience around them. Product and Service Evaluation Survey Templates 1. [![Preview of the Motivation and Buying Experience Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-motivation-buying-experience-survey-preview.avif) Motivation & Buying Experience survey template Products & services Great brands know that the customer experience is more than just a buzzword. It’s the feeling someone gets when they use your product, the delight of smooth service, or the frustration if something goes wrong. Even the user experience of opening a package can shape how people feel about your brand. It’s the kind of detail that sticks.](https://www.surveylegend.com/survey-examples-templates/motivation-buying-experience/) 2. [![Preview of the Retail Customer Feedback Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-retail-customer-feedback-survey-template-survey-preview.avif) Retail Customer Feedback Survey Template Products & services Running a retail store means always looking for ways to grow and improve—and that starts with listening to your customers. A retail customer feedback survey helps you do exactly that. With tools like the Net Promoter Score to gauge customer loyalty and thoughtfully crafted survey questions, businesses can gather meaningful feedback that leads to real action on what matters most.](https://www.surveylegend.com/survey-examples-templates/retail-customer-feedback-survey-template/) 3. [![Preview of the Customer Service Evaluation E-Commerce Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-customer-service-evaluation-e-commerce-survey-preview.avif) E-Commerce Customer Service Evaluation survey template Products & services When you manage a strong e-commerce business, your top priority is making sure your customers are happy with your online services. You want to meet your customers’ expectations and keep them coming back. The challenge is that, in e-commerce, you rarely interact with the customers face-to-face. This makes it difficult to observe their behavior or understand what they really think about your store.](https://www.surveylegend.com/survey-examples-templates/customer-service-evaluation-e-commerce/) 4. [![Preview of the Product Feedback Survey Template](https://www.surveylegend.com/survey-template-media/previews/template-product-feedback-survey-survey-preview.avif) Product Feedback Survey Template Products & services When you are developing a new product, it is not just about having the “right” idea—it is about making sure that the idea is right for the people who will actually use it. Instead of guessing based on assumptions about your target users, it is always smarter to rely on real customer feedback. After all, what you think users like and what they actually like can be two very different things.](https://www.surveylegend.com/survey-examples-templates/product-feedback-survey/) 5. [![Preview of the Product Feature Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/product-feature-template-preview.avif) Product Feature Survey Template Products & services Use this product feature survey template to understand what a specific capability helps people do and where it falls short. It connects feature use and task importance with a single improvement priority. Build your survey in SurveyLegend to investigate a roadmap decision without assuming that every requested addition deserves to be built.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/product-feature-template/) 6. [![Preview of the Product Testing Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/product-testing-template-preview.avif) Product Testing Survey Template Products & services Use this product testing survey template after participants try a product or prototype. It asks what they could complete, where they needed help, and what should change in the next version. Create the questionnaire in SurveyLegend to collect feedback that points to specific parts of the test experience.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/product-testing-template/) 7. [![Preview of the Automobile Buyer Feedback Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/automobile-buyer-feedback-template-preview.avif) Automobile Buyer Feedback Survey Template Products & services Use this survey within 30 days of a completed vehicle purchase or lease from one named dealership. It focuses on dealership-controlled steps, not the vehicle’s long-term performance. For a broader cross-industry view of motivations and purchase experience, use the buying experience template.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/automobile-buyer-feedback-template/) 8. [![Preview of the Car Buyer Information Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/automobile-information-template-preview.avif) Car Buyer Information Survey Template Products & services Vehicle choices combine practical constraints, priorities and information from several sources. This questionnaire asks what an adult buyer needs to compare before narrowing options. It is not a recommendation, credit application or safety assessment.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/automobile-information-template/) 9. [![Preview of the Candle Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/candle-template-preview.avif) Candle Survey Template Products & services A candle survey can help a maker understand first impressions of a specific scent and design. This example asks adults about one unlit sample, with separate questions for fragrance and appearance. Use it at a planned concept review or sample-feedback session. It records preferences at that moment; it does not measure how the candle burns or how far its scent travels in a room.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/candle-template/) 10. [![Preview of the Car Dealership Visit Feedback Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/car-dealership-template-preview.avif) Car Dealership Visit Feedback Survey Template Products & services A car dealership visit feedback survey asks prospective or recent buyers about one sales interaction. The useful unit of analysis is the visit itself: what the visitor needed, how the conversation felt, whether information was understandable and whether the next step was clear.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/car-dealership-template/) 11. [![Preview of the Car Wash Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/car-wash-template-preview.avif) Car Wash Survey Template Products & services A customer may understand the package but struggle with the entry instructions, or find the service easy to use but be unhappy with the result. Separate these parts of the visit so feedback points to a specific action.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/car-wash-template/) 12. [![Preview of the Electric Vehicle Owners Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/electric-vehicle-owners-template-preview.avif) Electric Vehicle Owners Survey Template Products & services Having a charger nearby is different from being able to use it when needed. Ask drivers where they normally charge and what happened on a recent attempt before drawing conclusions from an overall satisfaction rating.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/electric-vehicle-owners-template/) 13. [![Preview of the Motorcycle Trip Feedback Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/motorcycle-template-preview.avif) Motorcycle Trip Feedback Survey Template Products & services Send the survey after riders have finished and parked, with the trip name and dates in the introduction. A memorable route and clear practical information are different parts of the experience. SurveyLegend's example helps organizers hear about both without asking participants to judge a route's technical safety.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/motorcycle-template/) 14. [![Preview of the Post Office Service Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/post-office-template-preview.avif) Post Office Service Survey Template Products & services An efficient visit depends on more than how long a customer waits. This SurveyLegend questionnaire asks where the process was clear and where someone needed more help.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/post-office-template/) 15. [![Preview of the Product Development Team Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/product-development-team-template-preview.avif) Product Development Team Survey Template Products & services Product work can stall when people understand the goal but cannot find the evidence or decision owner they need. This SurveyLegend questionnaire separates those obstacles and asks the team to identify one change worth trying in the next cycle.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/product-development-team-template/) 16. [![Preview of the Self-Driving Cars Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/self-driving-cars-template-preview.avif) Self-Driving Cars Survey Template Products & services People may picture very different technologies when they hear “self-driving.” This SurveyLegend questionnaire starts with one hypothetical passenger-service scenario so respondents are reacting to the same idea.](https://www.surveylegend.com/survey-examples-templates/product-and-service-evaluation-surveys/self-driving-cars-template/) Free survey maker ## Start creating surveys today *for free* Create and bring your ideas to life with the survey tool used by people all over the world. [Get started for free ](https://app.surveylegend.com/register/)[Book a demo](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/) Academic research survey ### Ready to collect better research data? 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[Start free ](https://app.surveylegend.com/register/)to create your supplier survey and adapt these questions to your audience. [*Self-serve* Start free Create your first survey in minutes **Start free** ](https://app.surveylegend.com/register/)[*Guided help* Book a demo Talk with a SurveyLegend expert and choose the right plan. **Book a demo**](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/)