---
generated_by: surveylegend-page-markdown
title: Property Management Survey Template | SurveyLegend
description: Ask residents about property-management communication, maintenance
  requests, and shared spaces. Use seven questions to prioritize service
  improvements.
canonical: https://www.surveylegend.com/survey-examples-templates/real-estate-housing-surveys/property-management-template/
---

# Property Management Survey Template

This property management survey asks residents about communication, maintenance requests, and shared spaces during the past three months. Use their feedback to identify where management service needs attention.

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**SurveyLegend** 1 / 7

Property Management Survey

How easy was it to find the right way to contact property management?

Very difficult

Somewhat difficult

Neither easy nor difficult

+3 more answer choices

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Property Management Survey [Preview](https://www.surveylegend.com/survey-examples-templates/real-estate-housing-surveys/property-management-template/#try-template)

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This property management survey asks residents about communication, maintenance requests, and shared spaces during the past three months. Use their feedback to identify where management service needs attention.

A repair can be completed while the resident still feels uninformed about what happened. This SurveyLegend template separates access to management, updates about a request, and satisfaction with completed work so you can see which part of the experience needs review.

## When to use this survey

Invite adult residents of the named property after they have had a chance to experience its management service. State the dates and who will review feedback. A clearly identified [email survey ](https://www.surveylegend.com/types-of-surveys/email/)invitation can explain the purpose, but this questionnaire should never replace the property’s maintenance-request or urgent-contact channels.

**Create your property management survey in SurveyLegend**

A repair can be completed while the resident still feels uninformed about what happened. This SurveyLegend template separates access to management, updates about a request, and satisfaction with completed work so you can see which part of the experience needs review.

## 7 questions for your property management survey

Think about the named property during the past three months. All questions are optional. Do not include your apartment number, neighbors’ names or sensitive personal details. Use the property’s normal contact route for a repair request or urgent concern.

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## A little feedback. A clearer picture.

Explore this 7-question example at your own pace. Every question is optional.

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SurveyLegend demo Question 1 of 7

### Property Management Survey

01 How easy was it to find the right way to contact property management?

Choose one answer, or skip this question.

Very difficult Somewhat difficult Neither easy nor difficult Somewhat easy Very easy I did not look for contact information

02 How clear were the routine updates from property management?

Choose one answer, or skip this question.

Not at all clear Slightly clear Moderately clear Very clear Extremely clear I did not receive any updates I did not read them

03 Have you submitted a maintenance request during the past three months?

Choose one answer, or skip this question.

Yes No Not sure Prefer not to say

04 For your most recent maintenance request, how satisfied were you with the updates about its progress?

Choose one answer, or skip this question.

Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied I received no updates I made no request in this period

05 For that request, how satisfied were you with the completed work?

Choose one answer, or skip this question.

Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied Work is not complete I made no request in this period

06 How satisfied were you with the cleanliness of shared spaces you used?

Choose one answer, or skip this question.

Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied I did not use shared spaces There are no shared spaces

07 What is one thing property management should improve?

Share your answer, or skip this question.

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## Customize your property management survey

Name the property and exact reference dates. If there are no shared spaces, remove that question from every version. Keep the no-request and unfinished-work options: residents should not have to rate a repair they did not receive. Explain a separate private route for follow-up rather than requesting apartment numbers in this general survey.

## Printable property management survey

Make printed copies available at a staffed reception or another accessible collection point for residents who prefer paper. Show the return deadline and ordinary maintenance contact details. Do not promise an anonymous collection process unless the actual handling supports that statement. Paper answers must be reviewed or entered separately.

![First page of the printable Property Management Survey Template with questions and answer spaces](https://www.surveylegend.com/survey-template-media/pdf-previews/property-management-template-pdf-preview.avif)

[![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download Property Management Survey Template (PDF)](https://www.surveylegend.com/downloads/survey-templates/property-management-survey-template.pdf)

Export property management survey as PDF

## Create your property management survey with AI

Copy this prompt into an AI assistant to draft the questions. Review the draft, then build and customize the survey in SurveyLegend before sharing.

Create your property management survey with AI

[](https://www.surveylegend.com/register/)

Copy the prompt into an AI assistant to draft the questions, then build your survey in SurveyLegend.

Already have an account? [Sign in](https://app.surveylegend.com/login/) to create your property management survey.

## How to use the answers

Separate residents with a maintenance request from those without one before interpreting repair feedback. Compare progress updates and completed-work ratings without treating unfinished work as dissatisfaction. Group [open-ended data ](https://www.surveylegend.com/how-to-analyze-survey-results/open-ended-data/)into communication, repair and shared-space themes. Review serious concerns through the appropriate service process even when only one respondent raises them.

Yosof, Abdullah, and Mohd Najib’s 2014 study of public housing in Penang examined communication and residents’ perceived maintenance performance. Its abstract identifies “accuracy of information” as a relevant communication attribute. This [maintenance communication study ](https://journals.vilniustech.lt/index.php/IJSPM/article/view/3475)informs the separate update and work-completion questions. The Malaysian public-housing findings do not establish a universal service standard or validate this original questionnaire.

## Frequently asked questions

### Can residents submit a maintenance request here?

This template is for feedback. Direct new requests and urgent issues to the property’s monitored service channels.

### Should residents without a recent repair answer?

Yes. They can comment on contact information, routine updates and shared spaces, and select the no-request options for repair questions.

### Does this inspect the property’s condition?

No. Resident feedback can identify concerns to investigate, but it does not replace a qualified inspection or establish compliance.

Real Estate & Housing Survey Templates

1. [![Preview of the Office Building Comfort Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/office-building-comfort-template-preview.avif) Office Building Comfort Survey Template Real estate & housing This office building comfort survey collects seven practical observations from people working in a named office. It separates environmental conditions so one overall rating does not hide a persistent problem. Build the questionnaire in SurveyLegend and use the feedback to guide a facilities review, alongside appropriate inspections or measurements.](https://www.surveylegend.com/survey-examples-templates/real-estate-housing-surveys/office-building-comfort-template/)
2. [![Preview of the Home Buyer Feedback Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/home-buyer-feedback-template-preview.avif) Home Buyer Feedback Survey Template Real estate & housing A buyer can like a property's appearance and still leave without knowing whether the layout fits everyday life. This SurveyLegend questionnaire helps agents separate those reactions. Use the answers to clarify missing information, plan a useful follow-up, and improve the next viewing.](https://www.surveylegend.com/survey-examples-templates/real-estate-housing-surveys/home-buyer-feedback-template/)
3. [![Preview of the Rental Housing Search Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/housing-template-preview.avif) Rental Housing Search Survey Template Real estate & housing A resident survey starts after the move. A rental search survey can also hear from people still looking or who paused their search. That matters when you want to improve housing information rather than evaluate a property manager.](https://www.surveylegend.com/survey-examples-templates/real-estate-housing-surveys/housing-template/)
4. [![Preview of the HVAC Equipment Feedback Form Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/hvac-equipment-form-template-preview.avif) HVAC Equipment Feedback Form Template Real estate & housing Share the form after people have used the same space during a defined seven-day period. Their answers can identify experiences worth investigating, such as a room that feels too warm or controls that are hard to understand. Use SurveyLegend to adapt the questionnaire, then compare feedback with a separate facilities review before choosing a repair.](https://www.surveylegend.com/survey-examples-templates/real-estate-housing-surveys/hvac-equipment-form-template/)
5. [![Preview of the Real Estate Agent Evaluation Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/real-estate-agent-evaluation-template-preview.avif) Real Estate Agent Evaluation Survey Template Real estate & housing Buying a home involves decisions, deadlines, and questions that may be unfamiliar to a client. This SurveyLegend questionnaire gives buyers space to explain how the agent supported them, whether or not the engagement ended in a purchase.](https://www.surveylegend.com/survey-examples-templates/real-estate-housing-surveys/real-estate-agent-evaluation-template/)
6. [![Preview of the Resident Feedback Form Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/resident-feedback-form-template-preview.avif) Resident Feedback Form Template Real estate & housing The most useful resident feedback describes an actual property and time period. SurveyLegend lets a property team adapt a short questionnaire for residents while keeping emergency and repair requests in the proper service channel.](https://www.surveylegend.com/survey-examples-templates/real-estate-housing-surveys/resident-feedback-form-template/)
7. [![Preview of the Resident Satisfaction Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/resident-satisfaction-template-preview.avif) Resident Satisfaction Survey Template Real estate & housing A broad satisfaction score cannot show whether a problem involves the dwelling, a repair, a message or a shared area. Ask residents to think about their current property and a recent, defined period so the answers point to work the housing team can review.](https://www.surveylegend.com/survey-examples-templates/real-estate-housing-surveys/resident-satisfaction-template/)

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