--- generated_by: surveylegend-page-markdown title: Software Evaluation Survey Template | SurveyLegend description: Evaluate software after a defined trial task. Collect feedback on task fit, ease of use, and limitations before a selection discussion. canonical: https://www.surveylegend.com/survey-examples-templates/technology-digital-experience-surveys/software-evaluation-template/ --- # Software Evaluation Survey Template Use this software evaluation survey after a defined trial to collect users’ feedback on task fit, ease of use, and limitations. Support a selection discussion with evidence from the work people actually tried. [Try this template ](https://app.surveylegend.com/register/)[Preview template](https://www.surveylegend.com/survey-examples-templates/technology-digital-experience-surveys/software-evaluation-template/#try-template) Preview on a device Show the desktop survey preview Show the tablet survey preview Show the mobile survey preview ![Software Evaluation Survey: first question and response field, desktop preview](https://www.surveylegend.com/survey-template-media/previews/software-evaluation-template-preview.avif) ![Software Evaluation Survey: first question and response field, tablet preview](https://www.surveylegend.com/survey-template-media/previews/software-evaluation-template-preview-tablet.avif) ![Software Evaluation Survey: first question and response field, mobile preview](https://www.surveylegend.com/survey-template-media/previews/software-evaluation-template-preview-mobile.avif) Software Evaluation Survey [Preview](https://www.surveylegend.com/survey-examples-templates/technology-digital-experience-surveys/software-evaluation-template/#try-template) Share [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftechnology-digital-experience-surveys%2Fsoftware-evaluation-template%2F)[LinkedIn ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftechnology-digital-experience-surveys%2Fsoftware-evaluation-template%2F)[X ](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftechnology-digital-experience-surveys%2Fsoftware-evaluation-template%2F\&text=Software%20Evaluation%20Survey%20Template)[Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftechnology-digital-experience-surveys%2Fsoftware-evaluation-template%2F\&title=Software%20Evaluation%20Survey%20Template) A software demo can look convincing without showing whether the tool fits your work. Give evaluators the same trial task and ask what they could complete. Keep their experience separate from technical checks that require specialist review. ## When to use this software evaluation survey Teams choosing software can use this questionnaire with trial participants. It focuses on fit for a defined work task rather than a general feature wishlist or an established app’s day-to-day experience. For a broader experience review beyond a defined software trial, use our [user experience](https://www.surveylegend.com/survey-examples-templates/user-experience-survey/) template. **Create your software evaluation survey in SurveyLegend** A software demo can look convincing without showing whether the tool fits your work. Give evaluators the same trial task and ask what they could complete. ## 7 questions for your software evaluation survey Use these 7 questions as a starting point. All fields are optional; choose one answer where choices are listed. Leave an irrelevant open field blank. Respondent introduction:\ Evaluate the named software after trying the supplied task. Report what you experienced, not capabilities you have not tested. Do not include confidential work data. Try the survey ## A little feedback. A clearer picture. Explore this 7-question example at your own pace. Every question is optional. Preview on a device Show the survey at full desktop width Resize the survey to a tablet-width preview Resize the survey to a mobile preview with scrolling inside the frame Choose a look Use Classic: a white survey card over the background photo Use Light: dark text over a light tint covering the background photo Use Dark: light text over a dark tint covering the background photo SurveyLegend demo Question 1 of 7 ### Software Evaluation Survey 01 How much of the supplied trial task did you complete? Choose one answer, or skip this question. None Some Most All Unable to attempt 02 How easy was the task to carry out? Choose one answer, or skip this question. Very difficult Somewhat difficult Neither difficult nor easy Somewhat easy Very easy Unable to assess 03 How well did the software support this task? Choose one answer, or skip this question. Not at all well Slightly well Moderately well Very well Extremely well Unable to assess 04 How clear were the instructions or help you used? Choose one answer, or skip this question. Very unclear Somewhat unclear Neither clear nor unclear Somewhat clear Very clear Did not use help 05 What capability was missing or difficult to use? Share your answer, or skip this question. 06 What worked well during the trial? Share your answer, or skip this question. 07 What needs further testing before a decision? Share your answer, or skip this question. #### One last look Review your answers before submitting this demo. 0 answered #### Thank you for trying the survey! You’ve tried the template from the respondent’s side. Make it your own with SurveyLegend. [Create your own survey](https://www.surveylegend.com/register/) Checking submission availability… This is a demo. We count starts and submissions only. Your answers stay in your browser and are never sent or saved. **—**Starts **—**Submissions Activity is temporarily unavailable. ## How to customize your software evaluation survey Supply the software version, trial dates, and exact task before collecting responses. Ask the same core questions for competing options while preserving each version identifier. Evaluate security, procurement, and integration requirements separately; a user rating cannot verify them. Before sharing widely, try the questions with a few people from the intended audience and clarify anything they interpret differently. ## Printable software evaluation survey template Use this printable software evaluation survey template during a facilitated software trial. It includes the same questions and space to write, giving people who prefer paper or are less comfortable online another way to take part. SurveyLegend helps you offer both formats. Tell respondents where to return the completed form and who will review it. Paper answers need a separate review or manual entry process; they are not automatically added to online responses. [![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download PDF](https://www.surveylegend.com/downloads/survey-templates/software-evaluation-template.pdf) Export software evaluation survey template as PDF ## AI prompt for a software evaluation survey Use these questions to bring trial participants’ observations into your software selection discussion. The full prompt below specifies your software evaluation survey, including all 7 questions and response settings. Copy it, register for a free SurveyLegend account, and paste it into SurveyLegend’s AI survey creation tool. Review the result and add your organization’s details before sharing. AI prompt for a software evaluation survey [Use prompt directly in SurveyLegend](https://www.surveylegend.com/register/) Create a free account, then paste the copied prompt into SurveyLegend. Already have an account? [Sign in to create your software evaluation survey.](https://app.surveylegend.com/login/) ## How to use the answers Compare task completion with ease of use and missing capabilities. A high liking rating does not outweigh an essential task that participants could not finish. Record unresolved requirements for further testing instead of converting opinions into a procurement approval. ## Frequently asked questions ### Should every evaluator try the same task? Use a common core task when comparing tools. If roles require different tasks, label those groups and interpret them separately. ### Can users rate security? They can describe what they experienced, but security requirements need a separate qualified review. This form does not verify them. ### Does the survey choose the winning software? No. It supports discussion alongside requirements, costs, and technical evaluation. Technology & Digital Experience Survey Templates 1. [![Preview of the Website Feedback Survey demo showing its first question and answer options](https://www.surveylegend.com/survey-template-media/previews/website-feedback-demo-preview.avif) Website Feedback Survey Template Technology & digital experience This website feedback survey template helps you learn why visitors came to your website, whether they completed their task, and what got in the way. Its six questions cover the visit’s purpose, outcome, and difficulties. Adapt the questions to your website and create your survey with SurveyLegend.](https://www.surveylegend.com/survey-examples-templates/technology-digital-experience-surveys/website-feedback-template/) 2. [![Preview of the AI Readiness Assessment demo showing its first question and response field](https://www.surveylegend.com/survey-template-media/previews/ai-readiness-assessment-demo-preview.avif) AI Readiness Assessment Template Technology & digital experience Use this AI readiness assessment template to identify what your team still needs before starting an AI pilot. Nine questions cover the proposed task, data access, review responsibilities, support, and success criteria. Build the assessment in SurveyLegend to bring practical questions into one conversation before choosing the next step.](https://www.surveylegend.com/survey-examples-templates/technology-digital-experience-surveys/ai-readiness-assessment-template/) 3. [![Preview of the App Feedback Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/app-feedback-template-preview.avif) App Feedback Survey Template Technology & digital experience A broad app rating rarely tells a product team where to start. Anchor feedback to a recent session and ask what the user was trying to do. Keep bug investigation separate from the feedback form so people are not asked to submit sensitive screenshots or account data.](https://www.surveylegend.com/survey-examples-templates/technology-digital-experience-surveys/app-feedback-template/) 4. [![Preview of the SaaS Onboarding Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/saas-onboarding-template-preview.avif) SaaS Onboarding Survey Template Technology & digital experience Creating an account is only one part of onboarding. Ask whether users attempted their intended task and what happened next. Include people who did not get started so you do not hear only from successful users.](https://www.surveylegend.com/survey-examples-templates/technology-digital-experience-surveys/saas-onboarding-template/) Free survey maker ## Start creating surveys today *for free* Create and bring your ideas to life with the survey tool used by people all over the world. [Get started for free ](https://app.surveylegend.com/register/)[Book a demo](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/) Academic research survey ### Ready to collect better research data? Create academic surveys and questionnaires from ready-made templates. 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[Start free](https://app.surveylegend.com/register/) to create your software evaluation survey and adapt the questions to your audience. [*Self-serve* Start free Create your first survey in minutes **Start free** ](https://app.surveylegend.com/register/)[*Guided help* Book a demo Talk with a SurveyLegend expert and choose the right plan. **Book a demo**](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/)