--- generated_by: surveylegend-page-markdown title: Website Feedback Survey Template | SurveyLegend description: Find out what visitors came to do and where they got stuck. Explore website feedback questions and create your own survey with SurveyLegend. Start free. canonical: https://www.surveylegend.com/survey-examples-templates/technology-digital-experience-surveys/website-feedback-template/ --- # Website Feedback Survey Template [Create your survey ](https://app.surveylegend.com/register/)[Try the survey](https://www.surveylegend.com/survey-examples-templates/technology-digital-experience-surveys/website-feedback-template/#try-template) Preview on a device Show the desktop survey preview Show the tablet survey preview Show the mobile survey preview ![Website Feedback Survey: first question and response field, desktop preview](https://www.surveylegend.com/survey-template-media/previews/website-feedback-demo-preview.avif) ![Website Feedback Survey: first question and response field, tablet preview](https://www.surveylegend.com/survey-template-media/previews/website-feedback-demo-preview-tablet.avif) ![Website Feedback Survey: first question and response field, mobile preview](https://www.surveylegend.com/survey-template-media/previews/website-feedback-demo-preview-phone.avif) Website Feedback Survey [Preview](https://www.surveylegend.com/survey-examples-templates/technology-digital-experience-surveys/website-feedback-template/#try-template) Share [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftechnology-digital-experience-surveys%2Fwebsite-feedback-template%2F)[LinkedIn ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftechnology-digital-experience-surveys%2Fwebsite-feedback-template%2F)[X ](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftechnology-digital-experience-surveys%2Fwebsite-feedback-template%2F\&text=Website%20Feedback%20Survey%20Template)[Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftechnology-digital-experience-surveys%2Fwebsite-feedback-template%2F\&title=Website%20Feedback%20Survey%20Template) This website feedback survey template helps you learn why visitors came to your website, whether they completed their task, and what got in the way. Its six questions cover the visit’s purpose, outcome, and difficulties. Adapt the questions to your website and create your survey with SurveyLegend. ## When to Use a Website Feedback Survey Use this example to understand a visit to your website. It focuses on the visitor’s task and experience. If you need to learn who visits your site, use a visitor profile questionnaire instead. Keeping those purposes clear makes it easier to choose the right questions. **What brought visitors here? Find out what got in their way.** Ask about visitor goals, task completion, and confusing pages. Create your own website feedback survey with SurveyLegend and start for free. ## 6 Website Feedback Questions About the Visitor’s Task Begin with why the visitor came and whether they completed that task. Then ask about finding and understanding information, followed by two questions about difficulties and improvements. Keep “I am still working on it” separate from “No” when reviewing task completion; an unfinished visit does not yet tell you the final outcome. Try the survey ## A little feedback. A clearer picture. Explore this 6-question example at your own pace. Every question is optional. Preview on a device Show the survey at full desktop width Resize the survey to a tablet-width preview Resize the survey to a mobile preview with scrolling inside the frame Choose a look Use Classic: a white survey card over the background photo Use Light: dark text over a light tint covering the background photo Use Dark: light text over a dark tint covering the background photo SurveyLegend demo Question 1 of 6 ### Website Feedback Survey 01 What was the main reason for your visit today? Choose one answer, or skip this question. Find product or service information Compare options Make a purchase Book or register Get support Read or learn something Manage an existing account Other 02 Were you able to do what you came to do? Choose one answer, or skip this question. Yes Partly No I am still working on it 03 How easy was it to find the information you needed? Choose one answer, or skip this question. Very difficult Somewhat difficult Neither easy nor difficult Somewhat easy Very easy I was not looking for information 04 How clear was the information you found? Choose one answer, or skip this question. Not at all clear Slightly clear Moderately clear Very clear Extremely clear I did not find the information I needed 05 What, if anything, made your visit difficult? Share your answer, or skip this question. 06 What is one change that would improve this website for you? Share your answer, or skip this question. #### One last look Review your answers before submitting this demo. 0 answered #### Thank you for trying the survey! You’ve tried the template from the respondent’s side. Make it your own with SurveyLegend. [Create your own survey](https://www.surveylegend.com/register/) Checking submission availability… This is a demo. We count starts and submissions only. Your answers stay in your browser and are never sent or saved. **—**Starts **—**Submissions Activity is temporarily unavailable. ## Customize the Website Feedback Survey Replace the task options with activities available on your website. Keep an “Other” option so visitors are not forced into a category that does not fit. Ask people after they have had a chance to explore. Decide where and how to offer the survey without interrupting an important task. For a shop, keep purchasing in the task list; for a service business, include booking only if visitors can book on the site. If comments need page context, add the optional question “Which page were you using when the difficulty occurred?” Ask for a page name, not account details. A focused survey about booking should say “book an appointment” in its questions instead of asking visitors to interpret “your task.” ## Printable website feedback survey template Use this printable website feedback survey template to collect answers from people who prefer paper or are less comfortable with online forms. Use a printed questionnaire during an in-person website review so participants can record their experience on paper. Download the PDF, print the 6-question questionnaire, and provide copies for people to complete by hand. It includes the same core questions as the online template, with space for written answers. Online or on paper, SurveyLegend helps you give your audience a way to respond that works for them. [![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download PDF](https://www.surveylegend.com/downloads/survey-templates/website-feedback-template.pdf) Export website feedback survey template as PDF ## AI prompt for a website feedback survey Create a website feedback survey in SurveyLegend with questions about visitor goals, task completion, finding information, and content clarity. This prompt includes six questions and their answer choices. Register for a free account to use it in SurveyLegend, then review and customize your survey before sharing it. Website feedback survey creation prompt [Use prompt directly in SurveyLegend](https://www.surveylegend.com/register/) Create a free account, then paste the copied prompt into SurveyLegend. ## Find the Page or Process That Needs Attention Group answers by the visitor’s intended task before comparing outcomes. Visitors seeking support may face different obstacles from people comparing products. Read the explanations from people who answered “Partly” or “No,” then inspect the page or process they describe. Review “I am still working on it” separately. A comment about confusing instructions gives you a specific issue to investigate; it does not establish the cause of every abandoned visit. After making a change, use the same core questions to check whether respondents still report that difficulty. ## Frequently asked questions about website feedback surveys ### Should I show this survey to every visitor? Choose a sampling approach that fits your research question and visitor experience. Avoid repeatedly interrupting the same person, and describe the audience reached when reporting results. ### Can survey feedback explain every drop-off? It can suggest reasons, but people who answer may differ from those who leave without responding. Compare feedback with other evidence before deciding what caused a problem. ### What is the difference between website feedback and a UX survey? This questionnaire focuses on a website visit and its outcome. A broader UX survey may cover a product, application, or experience across several interactions. If that wider scope matches your research, explore SurveyLegend’s [user experience survey ](https://www.surveylegend.com/survey-examples-templates/user-experience-survey/)template. Free survey maker ## Start creating surveys today *for free* Create and bring your ideas to life with the survey tool used by people all over the world. [Get started for free ](https://app.surveylegend.com/register/)[Book a demo](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/) Academic research survey ### Ready to collect better research data? Create academic surveys and questionnaires from ready-made templates. [Sign up!](https://app.surveylegend.com/register/) Share this page [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftechnology-digital-experience-surveys%2Fwebsite-feedback-template%2F)[LinkedIn ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftechnology-digital-experience-surveys%2Fwebsite-feedback-template%2F)[X ](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftechnology-digital-experience-surveys%2Fwebsite-feedback-template%2F\&text=Website%20Feedback%20Survey%20Template)[Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftechnology-digital-experience-surveys%2Fwebsite-feedback-template%2F\&title=Website%20Feedback%20Survey%20Template) Ready when you are ## Create Your Website Feedback Survey Use SurveyLegend to ask visitors about the task they came to complete. Adapt the six example questions to your website, choose when to invite feedback, and use the responses to identify pages or processes worth improving. [*Self-serve* Start free Create your first survey in minutes **Start free** ](https://app.surveylegend.com/register/)[*Guided help* Book a demo Talk with a SurveyLegend expert and choose the right plan. **Book a demo**](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/)