--- generated_by: surveylegend-page-markdown title: Cruise Survey Template | SurveyLegend description: Review boarding, cabins, dining, and departure with seven cruise survey questions. Adapt the passenger feedback template in SurveyLegend. canonical: https://www.surveylegend.com/survey-examples-templates/travel-hospitality-surveys/cruise-template/ --- # Cruise Survey Template This cruise survey template collects passenger feedback on a completed voyage, including boarding, the cabin, dining, and departure. Use the answers to identify which part of the trip needs closer review. [Try this template ](https://app.surveylegend.com/register/)[Preview template](https://www.surveylegend.com/survey-examples-templates/travel-hospitality-surveys/cruise-template/#try-template) Preview on a device Show the desktop survey layout Show the tablet survey layout Show the mobile survey layout ![](https://www.surveylegend.com/survey-template-media/demo-backgrounds/cruise-template-background.avif) **SurveyLegend** 1 / 7 Cruise Survey Overall, how satisfied were you with this cruise? Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied +3 more answer choices Next → Cruise Survey [Preview](https://www.surveylegend.com/survey-examples-templates/travel-hospitality-surveys/cruise-template/#try-template) Share [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftravel-hospitality-surveys%2Fcruise-template%2F)[LinkedIn ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftravel-hospitality-surveys%2Fcruise-template%2F)[X ](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftravel-hospitality-surveys%2Fcruise-template%2F\&text=Cruise%20Survey%20Template)[Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Fwww.surveylegend.com%2Fsurvey-examples-templates%2Ftravel-hospitality-surveys%2Fcruise-template%2F\&title=Cruise%20Survey%20Template) This cruise survey template collects passenger feedback on a completed voyage, including boarding, the cabin, dining, and departure. Use the answers to identify which part of the trip needs closer review. A relaxing week at sea can still begin with confusing boarding instructions or end with a difficult departure. This questionnaire keeps those stages separate. SurveyLegend helps you adapt the questions to a specific voyage so the service team receives feedback it can act on. ## When to use this survey Send the survey after adult passengers have disembarked from an overnight cruise. Identify the ship and sailing dates in the introduction, without asking respondents to supply booking details. Use a different version for a short sightseeing boat ride, where cabins and onboard dining may not apply. **Create your cruise survey in SurveyLegend** A relaxing week at sea can still begin with confusing boarding instructions or end with a difficult departure. This questionnaire keeps those stages separate. ## 7 questions for your cruise survey Please think about the completed cruise identified above. Rate only the services you experienced. You may skip any question. Do not include booking details, cabin numbers, names or other private information. Try the survey ## A little feedback. A clearer picture. Explore this 7-question example at your own pace. Every question is optional. Preview on a device Show the survey at full desktop width Resize the survey to a tablet-width preview Resize the survey to a mobile preview with scrolling inside the frame Choose a look Use Classic: a white survey card over the background photo Use Light: dark text over a light tint covering the background photo Use Dark: light text over a dark tint covering the background photo SurveyLegend demo Question 1 of 7 ### Cruise Survey 01 Overall, how satisfied were you with this cruise? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied Not sure 02 How easy was it to follow the boarding process? Choose one answer, or skip this question. Very difficult Somewhat difficult Neither easy nor difficult Somewhat easy Very easy Not sure 03 How satisfied were you with the condition of your cabin when you arrived? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied I did not use a cabin 04 How satisfied were you with the dining options you used on board? Choose one answer, or skip this question. Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied I did not use onboard dining 05 How easy was it to follow the disembarkation process? Choose one answer, or skip this question. Very difficult Somewhat difficult Neither easy nor difficult Somewhat easy Very easy Not sure 06 Which area should receive the most attention before a future sailing? Choose one answer, or skip this question. Boarding Cabin condition Dining Onboard activities Shore excursion arrangements Disembarkation Another area No area needs attention Not sure 07 What specific change would improve the area you selected? Share your answer, or skip this question. #### One last look Review your answers before submitting this demo. 0 answered #### Thank you for trying the survey! You’ve tried the template from the respondent’s side. Make it your own with SurveyLegend. [Create your own survey](https://www.surveylegend.com/register/) Checking submission availability… This is a demo. We count starts and submissions only. Your answers stay in your browser and are never sent or saved. **—**Starts **—**Submissions Activity is temporarily unavailable. ## Customize your cruise survey Name one sailing so comments about different ships or seasons are not mixed. If the operator did not arrange excursions, remove that option before launch and update every version of the questionnaire. Keep changes neutral: SurveyLegend's article on [leading questions ](https://www.surveylegend.com/survey-questions/leading-questions/)explains why wording should not assume a wonderful trip. Tell passengers where to direct an unresolved individual service request; a feedback survey should not imply immediate case handling. ## Printable cruise survey Offer the printable questionnaire through an agreed post-voyage return process for passengers who prefer paper. If it is distributed before departure, explain that the disembarkation item should be completed afterward or skipped. Paper answers require a separate review or controlled entry process. ![First page of the printable Cruise Survey Template with questions and answer spaces](https://www.surveylegend.com/survey-template-media/pdf-previews/cruise-template-pdf-preview.avif) [![](https://www.surveylegend.com/user-guide-media/icons/download-pdf.svg) Download Cruise Survey Template (PDF)](https://www.surveylegend.com/downloads/survey-templates/cruise-survey-template.pdf) Export cruise survey as PDF ## Create this survey with AI The prompt below includes the cruise survey questions and response settings. Copy this prompt into an AI assistant to draft the questions. Review the draft, then build and customize the survey in SurveyLegend before sharing. Create this survey with AI [](https://www.surveylegend.com/register/) Copy the prompt into an AI assistant to draft the questions, then build your survey in SurveyLegend. Already have an account? [Sign in](https://app.surveylegend.com/login/) to create your survey. ## How to use the answers Compare the overall rating with boarding and departure ease before looking at cabin and dining ratings. Keep “not sure” and unused-service answers outside satisfaction percentages, and state each denominator. Read the selected priority alongside its comment; a dining complaint about opening hours calls for a different review from one about choice. Organize [open-ended data ](https://www.surveylegend.com/how-to-analyze-survey-results/open-ended-data/)by the service area and requested change, without presenting isolated accounts as the experience of every passenger. Compare sailings only when routes, conditions, invitation timing and respondent mix are understood. Research connection: Saydam’s 2021 doctoral thesis analyzed voluntarily submitted reviews of eight cruise ships. Its abstract identifies “embarkation” and “disembarkation” among the themes in passenger narratives. This [cruise service study ](https://i-rep.emu.edu.tr/items/ebbd23d7-9b3d-409c-9bd3-3480a50f1fc4)supports looking beyond the onboard experience when designing feedback. SurveyLegend applies that idea with separate boarding and departure questions. Online reviewers are a self-selected group, and the thesis does not establish current performance for your ship or validate these original questions. ## Frequently asked questions ### When should passengers answer? After disembarkation, so they can comment on the whole journey. Keep invitation timing reasonably consistent across sailings and record the period used. ### Can the survey identify the best cruise ship? No. It supports service review for the identified voyage. Comparing ships requires a suitable sample and attention to route, price, travel conditions and who responded. ### Should passengers report private booking issues here? Use the operator's established service channel for issues requiring a booking record. Keep this feedback survey focused on the experience and avoid collecting sensitive travel details. Travel & hospitality Survey Templates 1. [![Preview of the Airline Passenger Feedback Survey demo showing its first question and response field](https://www.surveylegend.com/survey-template-media/previews/airline-passenger-feedback-demo-preview.avif) Airline Passenger Feedback Survey Template Travel & hospitality Use this airline passenger feedback survey template to understand one completed flight from the traveler's point of view. Eight questions cover check-in, boarding, onboard service, arrival, and communication when plans change. Adapt the survey in SurveyLegend and connect passenger comments with the part of the journey your team can improve.](https://www.surveylegend.com/survey-examples-templates/travel-hospitality-surveys/airline-passenger-feedback-template/) 2. [![Preview of the Business Travel Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/business-travel-template-preview.avif) Business Travel Survey Template Travel & hospitality A trip can meet its business purpose while still being difficult to arrange. Separate booking and support from the travel experience itself. Ask about one completed trip so comments point to a process your travel team can review.](https://www.surveylegend.com/survey-examples-templates/travel-hospitality-surveys/business-travel-template/) 3. [![Preview of the Hotel Feedback Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/hotel-feedback-template-preview.avif) Hotel Feedback Survey Template Travel & hospitality A guest’s overall impression can hide a very specific problem. Ask about the main stages of the stay separately, then leave room for the guest to explain the change they would value most. Keep the feedback tied to one hotel and visit.](https://www.surveylegend.com/survey-examples-templates/travel-hospitality-surveys/hotel-feedback-template/) 4. [![Preview of the Travel Agent Service Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/travel-agent-template-preview.avif) Travel Agent Service Survey Template Travel & hospitality A trip’s outcome and the agent’s service are different things. Invite clients to review the planning stage once they have received an itinerary or booking explanation. That makes the answers useful even before departure.](https://www.surveylegend.com/survey-examples-templates/travel-hospitality-surveys/travel-agent-template/) 5. [![Preview of the Travel Preferences Survey demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/traveling-preferences-template-preview.avif) Travel Preferences Survey Template Travel & hospitality Start travel planning with the experience people want, not a list of destinations they may not know. This questionnaire provides an initial preference profile for a planning conversation. It does not collect passports or make reservations.](https://www.surveylegend.com/survey-examples-templates/travel-hospitality-surveys/traveling-preferences-template/) 6. [![Preview of the Commuting Survey Template demo showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/commuting-template-preview.avif) Commuting Survey Template Travel & hospitality Two people can use the same transport mode and have very different journeys. Ask about time and predictability as well as how they travel. That helps a workplace team identify support that matches the problem.](https://www.surveylegend.com/survey-examples-templates/travel-hospitality-surveys/commuting-template/) 7. [![Preview of the Hotel Guest Check-Out Form Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/hotel-guest-check-out-form-template-preview.avif) Hotel Guest Check-Out Form Template Travel & hospitality Share the form while there is still time for staff to review it. State the hotel's normal checkout time and the genuine contact route for an urgent question. SurveyLegend's example collects requests for staff to confirm; completing it does not settle a bill, approve extra time or check a guest out of the hotel's system.](https://www.surveylegend.com/survey-examples-templates/travel-hospitality-surveys/hotel-guest-check-out-form-template/) 8. [![Preview of the Post-Travel Survey Template showing its first question and answer choices](https://www.surveylegend.com/survey-template-media/previews/post-travel-template-preview.avif) Post-Travel Survey Template Travel & hospitality A traveler can enjoy a destination and still struggle with rushed transfers or unclear meeting instructions. This SurveyLegend questionnaire gives those parts of the trip their own questions, so an overall rating does not hide a practical problem.](https://www.surveylegend.com/survey-examples-templates/travel-hospitality-surveys/post-travel-template/) Free survey maker ## Start creating surveys today *for free* Create and bring your ideas to life with the survey tool used by people all over the world. [Get started for free ](https://app.surveylegend.com/register/)[Book a demo](https://www.surveylegend.com/schedule-a-demo-of-surveylegend/) Academic research survey ### Ready to collect better research data? 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