Word of mouth is often said to be one of the best, if not the best, forms of advertising. Word of mouth marketing drives $6 trillion of annual consumer...
The Net Promoter Score (NPS) is a powerful tool for measuring customer satisfaction. Because of its popularity, several companies have begun specializing in this methodology. One such company is...
Because of the power and popularity of the Net Promoter Score (NPS), a tool for measuring customer satisfaction, several companies have begun specializing in this methodology. One such company...
“Shoot me a text…” It’s something we hear or say just about every day. And, most of us are quick to respond – or at least take a look...
The dentist-patient relationship can be… complicated. On one hand, everyone knows it’s important to keep their teeth well-maintained. On the other hand, sitting in a chair while someone puts...
“Hey, where you going?” In a nutshell, that’s the gist of an exit intent survey. These online surveys are designed to capture feedback from website visitors who are about...