About sharing your data with us
When you contact us, you may provide us with your personal information such as your name, email, etc. You may also give us other information such as your device model, browser, OS, etc. You may also choose to share your experience as a user, or request a feature.
How do we use your data?
To give you a better support: We only use your personal information such as name and email, to contact you and to give you a better and more personalized support. Also, we may use this info to verify whether you are one of our users or not.
To improve our services: The info about the technology that you use is merely to help us to identify eventual bugs or problems which our system may have on certain devices. Such info may be used to help us reproduce a bug that you may report, or to guide you how to do certain things to achieve your goals, when using our tool. We NEVER collect or save this information for dark purposes, like selling your data, tracking you, or running targeted ads.
We may use your feedback or feature requests to enhance our services, remove problems in our services, and make new features.
How long do we keep this data?
Until you deliberately ask us to delete it. Otherwise it may remain in our email history.
Let us hear your voice!
We love hearing from people, so please don’t hesitate contacting us. Questions are more than welcome; and feedback is appreciated big time. Thanks for your time and trust!
If you need support or if you have found a bug, please use our support form or Live Chat at the bottom right corner of the page.