Branding, Customer Experience, Customer Insight, Online Survey, Research
5 Ways to Use Surveys To Improve Customer Engagement
Are you actively engaging with your customers? Today, nearly 55% of customers think companies need to transform how they engage, and almost 65% of customers expect tailored engagements that...
Customer Insight, Online Survey, Research
7 Signs That It’s Time To Find a New Online Survey Company
When it’s time to send out a marketing research survey or just a company questionnaire, you have a lot of options. Of course, sometimes the most obvious solution may...
Customer Experience, Customer Insight
25 Great Customer Experience Resources for Marketers (Including Surveys)
There’s a motto in the eCommerce world that says, “customer is king.” Today, these customers have many avenues when it comes to shopping, whether it’s a brick-and-mortar store or...
Customer Insight, Event, Online Survey, Survey Questions
How to Create an Event Planning Survey + Template & Questions
Whether you’re planning a corporate conference, a hobbyist convention, an outdoor music festival, or an indoor party, event planning requires a lot of organizational and time-management skills. And, it...
Customer Insight, Online Survey, Research
5 Types of Market Segmentation & How To Segment Markets Effectively
Are you targeting the right audience? Are you providing a good customer experience? Or are you throwing money down the drain trying to appeal to a group that’s not...
Branding, Customer Insight, Online Survey, Survey Questions
7 Reasons to Conduct a Product Experience Survey + Sample Questions
We’ve talked a lot about the customer experience in the past – but what about the product experience? While customer experience may be king, product experience is just as...