Creating an in-store survey or form it’s a great step to understand customers on a location-based level. Understanding your customer’s needs and knowing what’s good and bad with a specific store location may help your store or franchise grow and doing so with the help of happy customers.
Asking your customer for their feedback with the help of an in-store survey helps you collect accurate, in-the-moment results. It enables you to interact with the customer instantly after a purchase is made or even get the chance to interact with them before a purchase has been done.
Getting their feedback as they are experiencing your shop is invaluable, making it impossible to replicate with a survey you email or share through social media.
Location based feedback collecting has several great advantages:
Creating an in-store survey and research the feedback collected is easy and not at all expensive. Start of by registering an free account with us here at SurveyLegend. When you have done that read our step by step guide of how to create a kiosk mode survey, and thats it.
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Stay curios and informed!
Best regards, Jasko
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