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Customer Insight, Online Survey, Research

Online Survey Market Research Trends for 2022 (+ 7 Survey Considerations)

Online surveys continue to be a powerful tool for market researchers. Of course, they’re also popular with just about anyone else who wants to gauge the pulse of the...

Customer Experience, Customer Insight, Research, Survey Examples

How to Use Surveys at Different Customer Stages

Getting to know your customers is critical for any business. By understanding them, you’re more likely to keep them! Of course, getting their business is the first step. There...

Branding, Customer Experience, Customer Insight, Online Survey, Research

5 Ways to Use Surveys To Improve Customer Engagement

Are you actively engaging with your customers? Today, nearly 55% of customers think companies need to transform how they engage, and almost 65% of customers expect tailored engagements that...

Branding, Customer Insight, Online Survey, Research

7 Ways To Avoid Rebranding Mistakes (Plus Top Rebranding Failures & Successes)

Summer, 1985. Mikhail Gorbachev has just come into power. Back to the Future hits theaters. And Coca-Cola releases “New Coke” to combat dwindling sales. The consumer backlash over the...

Customer Insight, Online Survey, Survey Questions

How To Make a Fun Survey

Surveys are a great way to gather research and information from the general public or a specific target audience. The results can be used to validate or debunk theories,...

Customer Insight, Event, Online Survey, Survey Questions

How To Use an Employee Experience Survey To Improve the Workplace

Who doesn’t love pizza paydays, standing desks, nap pods, and “bring your dog to work day”? Many companies have initiated these types of perks in order to improve the...

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