The new year is a time to reset things. For many, it’s a fresh start – the time to make some life changes. For retailers and brands, it’s also a...
When it comes to survey questions, you have a whole host of options available to you. Today, types of survey questions go far beyond the traditional yes/no and multiple-choice...
The holiday commercials have begun, Mariah Carey is belting out her famous Christmas tune on radio stations, and stores are stocking up on gifts. This time of year, holding...
In today’s digital world, it’s more important than ever for brands to interact online with customers (or potential customers). That’s why most are now very active on social media,...
Is a picture really worth 1,000 words? Try 60,000 of them! Studies show that humans process visuals that many times faster than text. In fact, it takes just 13...
Today, customer service is king – and it’s critical for any business that wants to compete in a crowded marketplace. Forbes reports that more than 95% of customers say...