Branding, Customer Insight, NPS, Online Survey, Research

15 NPS Survey Best Practices You Need to Know

NPS surveys let you know where you stand with customers, but they have to be done right. Here are ten NPS survey best practices.

Customer Experience, Customer Insight, Features, Image Poll, Kiosk Survey, Online Survey, Picture Survey, Survey Examples, Types of Surveys

How to Conduct a Service Evaluation Survey with Pictures

Today, customer service is king – and it’s critical for any business that wants to compete in a crowded marketplace. Forbes reports that more than 95% of customers say...

Customer Experience, Features, Kiosk Survey, Picture Survey, Survey Examples, Types of Surveys

How to Collect Customer Feedback Through Kiosk Surveys with Pictures

Marketers, retailers, and researchers are always looking to collect feedback from customers. They want to know if the service was good, what could be improved upon, and overall satisfaction...

Research, Survey Examples, Tools, Types of Surveys

10 Different Types of Survey Methods + Pros & Cons

There are many reasons why surveys are important. Surveys help researchers find solutions, create discussions, and make decisions. They can also get to the bottom of the really important...

Features, Online Survey, Survey Examples, Tools

How Do You Create a Matrix Survey? Is There a Better Survey Method?

Have you ever been caught in a matrix? No, not the Keanu Reeves movie. We’re talking about a matrix survey. A matrix survey question – which is really nothing...

Customer Experience, Image Poll, Online Survey, Picture, Picture Survey, Polls, Survey Examples, vote on images

How to Create a “Vote on Pictures” Survey (and Reduce Survey Fatigue)

Because of the ease of which online surveys can be created and sent, some people may be feeling burnt out by them. According to research company Forrester, more organizations...