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Branding, Customer Insight, Online Survey, Survey Questions

7 Reasons to Conduct a Product Experience Survey + Sample Questions

We’ve talked a lot about the customer experience in the past – but what about the product experience? While customer experience may be king, product experience is just as...

Branding, Customer Insight, NPS, Online Survey

Top 5 Reasons to Use Brand Tracking Surveys

Brand tracking measures how the public perceives your brand over time. There are various brand tracking methods and five major benefits.

Branding, Customer Insight, Online Survey, Survey Examples, Survey Questions

The Best Day to Email a Survey? Drumroll Please…

What’s the best day to email a survey? We delve into the importance of survey timing to help you decide when you should send a survey.

Branding, Customer Insight, Online Survey, Survey Questions

How to Create a Brand Identity Using Surveys

Creating a brand identity is critical for any business. Here’s how to start and develop brand identity survey questions.

Branding, Customer Insight, NPS, Online Survey, Research

10 NPS Survey Best Practices You Need to Know

NPS surveys let you know where you stand with customers, but they have to be done right. Here are ten NPS survey best practices.

Branding, Customer Insight, NPS, Online Survey, Survey Questions

6 Tips to Improve Your NPS Survey Response Rate

A Net Promoter Score (NPS) lets you know how your business is doing using an NPS survey. Here are six ways to improve your NPS survey response rate.