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8 Online Team Collaboration Tools to Improve Remote Work

The ability to work remotely was once reserved for select employees—and often for only a few days per week. The coronavirus has changed all that, and employees who used to be denied the ability to work from home are now being required to work from home. Now, “business as usual” has become business unusual, as companies and their teams scramble to change the way they operate. To keep team communication open, remain productive, hold people accountable for their work, and sometimes just to give employees a way to share jokes, memes, and pet photos, companies are embracing integration-ready tools for team collaboration. Here’s a look at eight of the most popular team collaboration tools being used today.

1. Salesforce

A robust customer relationship management (CRM) solution, Salesforce is one integrated platform that gives all departments within your company—from sales and service to marketing and logistics—a single, shared view of every customer, with collaboration tools at everyone’s fingertips for knowledge and document sharing. 

Solutions are available for users across all industries, including startups, small businesses, and non-profits. There’s even a recently developed COVID-19 solution on Salesforce

2. Slack

This popular workplace communication tool describes itself as “a single place for messaging, tools, and files,” but its bread and butter is all about chatting. Users can chat in channels (group chat) or direct message (person-to-person chat). Channels can be public or private (by invitation only). 

Slack online also allows users to contact one another through audio or video. Slack is free for small businesses only needing access to their 10,000 most recent messages, and pricing goes up from there with additional services and features. 

3. Microsoft Teams

Office 365 is today’s most-used productivity software. Since Microsoft Teams online is included as part of the subscription, it’s little surprise that this team collaboration and team communication platform is a hit with businesses big and small. 

Teams enables dispersed employees to work together remotely and share information in a common space, using features such as document collaboration, one-on-one chat, team chat, and more. It’s also fully integrated with other Office 365 services, such as Skype chat and SharePoint document management.

4. Google Docs & Google Sheets

Everyone’s gaga for Google, and now they’re loving its collaboration tools. Google Docs looks and feels like Word, and Google Sheets looks and feels like Excel; this comfortability has made many gravitate toward it (it doesn’t hurt that it’s also free). 

In Google Docs and Google Sheets, users in remote locations can work together within a single document at one time. Feedback and changes are saved instantly, with a revision history available, and those working on the project are notified of any changes via email.

5. Zoom

While Zoom can work for businesses of all sizes, it’s great for large organizations and virtual events. It can host events with up to 100 interactive video participants and up to 10,000 view-only attendees! That’s why, during the coronavirus crisis, many educational institutions are holding classes and webinars via Zoom. 

A basic Zoom meeting (up to 100 participants with a 40-minute limit) is free, with plans increasing in price from there. 

6. Jira

Jira boasts that it is the “Number one software development tool used by agile teams.” The tool is designed to enable every member of a team to plan, track, and prioritize individual workloads with complete visibility for everyone (projects are detailed within “cards,” which move around like a game of Solitaire as they touch different team members before reaching completion). 

Jira software also provides real-time reporting which allows team members to visualize their progress, thus improving performance. 

7. Basecamp

This remote team collaboration and project management tool went from 45 accounts in 2004 to 3.3 million accounts in 2020; not too shabby! With Basecamp, an administrator breaks up all work into separate projects, and each project houses everything related to it: the people involved and their discussions, all documents and files, all dates and deadlines. 

Basecamp is a lot like email—without the chaos! The software keeps everything organized and also allows group chats and more.

8. GoToMeeting

This popular team collaboration tool works for any type of company or organization. Features include: 

  • Quick one-click meetings, in which users can instantly join, host, or manage a video, audio or web meeting from anywhere; 
  • Webinars for business, allowing users to transform online events into engaging experiences for attendees; and 
  • GoToRoom, which transforms online conference rooms into collaboration centers.

Which Team Collaboration Tool Is Right For You?

There are dozens of team collaboration tools available, it’s simply a matter of finding the one that suits your business’ needs best. One way you can find out which platform your employees prefer is by conducting an online survey through SurveyLegend. That’s not all, of course. 

When employees are working remotely, and especially during these uncertain times, it’s important to get employee feedback on a variety of topics; you may want to find out if they’re satisfied working from home, if they have the resources and support they need, and if they’re finding their collaboration tools sufficient. 

All of this can be done by conducting a work from home survey! Even better, SurveyLegend integrates seamlessly with other apps like Google Drive, Salesforce, Facebook, Twitter, LinkedIn, and Edmodo, allowing you to easily sync collected data. 

Learn how a work from home survey can benefit your business during the COVID-19 outbreak in our recent blog, and then get started creating your own survey today for free.


About the Author

Jasko Mahmutovic

Born entrepreneur, passionate leader, motivator, great love for UI & UX design, strong believer in "less is more”. Big advocate of bootstrapping. BS in Logistics Service Management. I don't create company environments, I create family and team environments.

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