Business Travel Survey Template

This business travel survey asks employees about booking, itinerary fit, support, and expense submission after a work trip. Use the feedback to improve your travel process.

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Business Travel Survey: first question and response field, desktop preview — Business Travel Survey Preview

Business Travel Survey: first question and response field, tablet preview — Business Travel Survey Preview

A trip can meet its business purpose while still being difficult to arrange. Separate booking and support from the travel experience itself. Ask about one completed trip so comments point to a process your travel team can review.

When to use this business travel survey

Travel coordinators and operations teams can use this questionnaire after an employee returns. It covers the employer’s travel arrangements rather than hotel service or travel preferences for a vacation.

To examine the flight experience separately, use our airline passenger feedback template.

7 questions for your business travel survey

Use these 7 questions as a starting point. All fields are optional; choose one answer where choices are listed. Leave an irrelevant open field blank.

Respondent introduction:
Think about your most recent completed work trip. Do not include booking codes, client details, or payment information. Use the normal travel support route for unresolved requests.

How to customize your business travel survey

Define the trip or invitation context without asking for sensitive itinerary details. Supply the real support and expense routes separately. Keep not-applicable answers for employees who did not book or submit expenses themselves. Before sharing widely, try the questions with a few people from the intended audience and clarify anything they interpret differently.

Printable business travel survey template

Use this printable business travel survey template during a post-trip team check-in. It includes the same questions and space to write, giving people who prefer paper or are less comfortable online another way to take part. SurveyLegend helps you offer both formats. Tell respondents where to return the completed form and who will review it. Paper answers need a separate review or manual entry process; they are not automatically added to online responses.

AI prompt for a business travel survey

Use these questions to review the steps employees follow when arranging a work trip.

The full prompt below specifies your business travel survey, including all 7 questions and response settings. Copy it, register for a free SurveyLegend account, and paste it into SurveyLegend’s AI survey creation tool. Review the result and add your organization’s details before sharing.

Create a business travel survey in SurveyLegend using the exact questionnaire below.

Purpose: Use these questions to review the steps employees follow when arranging a work trip.

Creator setup before sharing:
One completed work trip; employee respondent; no expense approval or emergency support.

Requirements:
- Include exactly 7 fields in the order shown. Preserve wording, field types, choice order, and optional settings verbatim.
- Show every field. Single choice means one selection. Preserve instructions for irrelevant fields; do not invent branching.
- Do not add questions, answers, scores, outcome predictions, certifications, or promises of anonymity.
- Do not invent organization details, dates, offer prices, a concept card, a job criterion, or other required context. Ask the creator for missing setup information before the survey is shared.
- This prompt creates a draft questionnaire. It does not process transactions, change accounts, issue tickets, publish testimonials, or make employment decisions.
- If an exact field or setting is unavailable, explain the limitation separately rather than silently changing it.

Respondent introduction:
Think about your most recent completed work trip. Do not include booking codes, client details, or payment information. Use the normal travel support route for unresolved requests.

Exact questionnaire:

1. How easy was it to arrange the trip through the available booking process?
Field type: Single choice
Answer choices, in order:
- Very difficult
- Somewhat difficult
- Neither difficult nor easy
- Somewhat easy
- Very easy
- Did not arrange it
Required: No
Display rule: Always

2. How well did the itinerary fit your work commitments?
Field type: Single choice
Answer choices, in order:
- Not at all well
- Slightly well
- Moderately well
- Very well
- Extremely well
- Not applicable
Required: No
Display rule: Always

3. How clear were the travel instructions provided before departure?
Field type: Single choice
Answer choices, in order:
- Very unclear
- Somewhat unclear
- Neither clear nor unclear
- Somewhat clear
- Very clear
- None received
Required: No
Display rule: Always

4. How easy was it to get travel support when needed?
Field type: Single choice
Answer choices, in order:
- Very difficult
- Somewhat difficult
- Neither difficult nor easy
- Somewhat easy
- Very easy
- Did not need support
Required: No
Display rule: Always

5. How easy was the expense submission process?
Field type: Single choice
Answer choices, in order:
- Very difficult
- Somewhat difficult
- Neither difficult nor easy
- Somewhat easy
- Very easy
- Not yet submitted
- Not applicable
Required: No
Display rule: Always

6. What caused the most avoidable difficulty?
Field type: Long text
Answer choices: none; respondent enters their own text.
Required: No
Display rule: Always

7. What would improve your next work trip?
Field type: Long text
Answer choices: none; respondent enters their own text.
Required: No
Display rule: Always

Compare every field with this specification before finishing. Report differences separately. Ask the creator to review the draft and required context before sharing. Do not publish automatically.

Use prompt directly in SurveyLegend

Create a free account, then paste the copied prompt into SurveyLegend.

Already have an account? Sign in to create your business travel survey.

How to use the answers

Review booking ease and itinerary fit before interpreting overall process satisfaction. Group difficulties by the stage involved, then check them against your actual travel procedures. A survey response does not approve an expense or establish that a trip was cost-effective.

Does this replace an expense report?

No. It asks about the submission experience, not amounts or approval. Use your established expense process.

Can employees who did not book the trip answer?

Yes. They can mark booking questions not applicable and review the arrangements they experienced.

Should we ask about every trip at once?

A single completed trip gives clearer context. Use a consistent invitation point if you want to compare experiences over time.

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Business Travel Survey Template

When to use this business travel survey

7 questions for your business travel survey

A little feedback. A clearer picture.