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8 Types of Opt-Out Surveys + Legal Considerations
Have you ever received an unexpected survey from a company or organization? More than likely, you had an interaction with them, but to your knowledge, you didn’t agree to...
How To Use An Exit Intent Survey + Pros & Cons
“Hey, where you going?” In a nutshell, that’s the gist of an exit intent survey. These online surveys are designed to capture feedback from website visitors who are about...
7 Reasons To Use A Cancellation Survey & Questions To Ask
No company likes to see a customer leave. For one, it’s been drilled into all of us that it costs a lot more to acquire a new customer than...
Understanding Feedback Culture & Creating Feedback Surveys
“We all need people who will give us feedback. That’s how we improve.” – Bill Gates As this quote shows us, not only was Gates a tech whiz, he...
10 Ways To Battle Survey Bots (And Why They Attack)
A bot, short for “robot” of course, is a software app that’s programmed to perform automated tasks online. They go to work on their own, toiling away at repetitive...
7 Summertime Survey Considerations With Examples
Ah, summertime, that hot but happy season when the sun stretches its rays like a lazy dog waking from a nap. Vacations are planned, the kids are tasting freedom...