Logic conditions for questions with scored answers

We offer several question types that by nature have scored answers. For example: Net Promoter Score ®, and different Rating type questions (Stars and Sliders).

Scores, Sum, and different question types

For each choice in these types of questions, you can consider a score or a point. Then based on the score, create a logic flow.

Net Promoter Score

A NPS question can get a score between 0 to 11, because respondents either do not choose a choice (which gives you 0 points) or pick the number 0 (which also give you 0 point), or pick a number between 1 to 10.

Opinion Scale

An Opinion Scale question can get a score between 0 to 11 depending on how you have setup your question. Keep in mind that our system takes into account if you start the scale from 0 or 1. So if the first choice is 0 it also gets “0” as score in the calculations, and if it is 1, its respective score will be “1”.

Star rating

A rating question which reiceves 1 star ⭐️, gets only 1 score; while 5 stars ⭐️⭐️⭐️⭐️⭐️ will give you 5 scores.

Sliders

The slider questions will give a score between 0 (if respondents do not interact with it) to the max value that is assigned by you.

As you see, we’re talking simple math. And therefore, the conditions that you can assign to this type logic are like the number based questions. Below is an example of a logic flow which is made for two questions that have scored answers.

Logic Flow #1

IF

SUM of the following question(s)

Choose a question, or type here to find it

#1 How likely are you to recommend our app to a colleague or a friend?

#2 How do you rate your overall experience with our app?

Choose a condition

• is equal to
• is not equal to
• is less than
• is less than or equal to
• is greater than
• is greater than or equal to
• is between
• is not between

Type one or more numbers…

= equal

is equal to

Here you can type one or several items (numbers), and then our system will look for any of them to trigger the logic. When you choose this condition, you are putting an “OR” between each number that you type.

Logic Flow #1

IF

SUM of the following question(s)

Choose a question, or type here to find it

#1 How likely are you to recommend our app to a colleague or a friend?

#2 How do you rate your overall experience with our app?

is equal to

1

or

2

Type what to match here…

THEN

Choose an action

The example above shows a required question with number input. Tags which are added by survey creator state that, if a respondent types the numbers 1 or 2 as answer, this survey logic rule shall be triggered.

Note:

Of course you can choose to type only one single number. In that case, our system only looks for and reacts to that one specific number.

≠ not equal

is not equal to

For this condition too, you can have one or several items (numbers). Our system will look for them, and if participant’s input is not similar to your items, then it triggers the logic. When you choose this condition, you are putting an “OR” between each number that you type.

Logic Flow #1

IF

SUM of the following question(s)

Choose a question, or type here to find it

#1 How likely are you to recommend our app to a colleague or a friend?

#2 How do you rate your overall experience with our app?

is not equal to

1

or

2

Type what to match here…

THEN

Choose an action

The example above shows a required question with number input. Tags which are added by survey creator state that, if a respondent types anything except 1 or 2 as answer, this numerical logic rule shall be triggered.

Note:

You can of course choose to type only one single number. In that case, our system only looks that one specific number, and reacts if that’s what your respondent types.

< less

is less than

For this condition, you are allowed to add only one item (number). Then our system will trigger the rule, if a participant types a number which is smaller than the number that you put in.

Logic Flow #1

IF

SUM of the following question(s)

Choose a question, or type here to find it

#1 How likely are you to recommend our app to a colleague or a friend?

#2 How do you rate your overall experience with our app?

is less than

5

THEN

Choose an action

The example above shows a required question with number input. Tags which are added by survey creator state that, if a respondent types a number which is smaller than 5 (but not number 5 itself), this logic rule shall be triggered.

Note:

You can only type one single number here for this option.

≤ less or equal

is less than or equal to

For this condition, you are allowed to add only one item (number). Then our system will trigger the rule, if a participant types a number which is exactly similar to, or smaller than the number that you put in.

Logic Flow #1

IF

SUM of the following question(s)

Choose a question, or type here to find it

#1 How likely are you to recommend our app to a colleague or a friend?

#2 How do you rate your overall experience with our app?

is less than or equal to

2

THEN

Choose an action

The example above shows a required question with number input. Tags which are added by survey creator state that, if a respondent’s answer is 2 or a smaller value, this survey logic rule shall be triggered.

Note:

You can only type one single number here for this option.

> greater

is greater than

For this condition, you are allowed to add only one item (number). Then our system will trigger the rule, whenever a participant types a number which greater than the number that you put in.

Logic Flow #1

IF

SUM of the following question(s)

Choose a question, or type here to find it

#1 How likely are you to recommend our app to a colleague or a friend?

#2 How do you rate your overall experience with our app?

is greater than

5

THEN

Choose an action

The example above shows a required question with number input. Tags which are added by survey creator state that, if a respondent’s answer is greater than 5 (but not number 5 itself), this logic rule shall be triggered.

Note:

You can only type one single number here for this option.

≥ greater or equal

is greater than or equal to

For this condition, you are allowed to add only one item (number). Then our system will trigger the rule, whenever a participant types a number which is exactly similar to, or greater than the number that you put in.

Logic Flow #1

IF

SUM of the following question(s)

Choose a question, or type here to find it

#1 How likely are you to recommend our app to a colleague or a friend?

#2 How do you rate your overall experience with our app?

is greater than or equal to

5

THEN

Choose an action

The example above shows a required question with number input. Tags which are added by survey creator state that, if a respondent’s answer is 5 or a larger number, this logic rule shall be triggered.

Note:

You can only type one single number here for this option.

·{✓}· is between

is between

For this condition, you are allowed to add only one item (number) for the minimum value, and one item for the maximum value. Then our system will trigger the rule, whenever a participant types a number which is within that range.

Logic Flow #1

IF

SUM of the following question(s)

Choose a question, or type here to find it

#1 How likely are you to recommend our app to a colleague or a friend?

#2 How do you rate your overall experience with our app?

is between

5

and

10

THEN

Choose an action

The example above shows a required question with number input. Tags which are added by survey creator state that, if the sum of respondent’s answer is between 5 and 10, this logic rule shall be triggered.

Note:

The Min and Max numbers that you put in are also considered to trigger the logic. So in this example, we are asking the system to react, if the sum is ≥ greater or equal to 5, AND, ≤ less or equal to 10.

·{✕}· is not between

is not between

For this condition, you are allowed to add only one item (number) for the minimum value, and one item for the maximum value. Then our system will trigger the rule, whenever a participant types a number which is within that range.

Logic Flow #1

IF

SUM of the following question(s)

Choose a question, or type here to find it

#1 How likely are you to recommend our app to a colleague or a friend?

#2 How do you rate your overall experience with our app?

is not between

5

and

10

THEN

Choose an action

The example above shows a required question with number input. Tags which are added by survey creator state that, if the sum of respondent’s answer is NOT between 5 and 10, this logic rule shall be triggered.

Note:

The Min and Max numbers that you put in are also considered to trigger the logic. So in this example, we are asking the system to react, if the sum is ≤ less or equal to 5, OR, ≥ greater or equal to 10.