Supplier Survey Template
Use this supplier survey template to collect feedback from the people who work with a supplier. Review quality, delivery, communication, and issue handling over a defined period before deciding what to discuss with the supplier.
A supplier may deliver on time but create extra work through inconsistent quality or unclear updates. Separate those experiences so the review points to a problem the supplier can address.
When to use this supplier survey
This questionnaire is for buyers and internal stakeholders evaluating one existing supplier. It is not a supplier registration form or a survey asking suppliers to rate your company. SurveyLegend helps bring operational observations into a shared review.
For collaboration beyond supply performance, consider partner satisfaction .
7 questions for your supplier survey
Use these seven questions as a starting point. Every field is optional. Choose one answer where choices are listed and leave irrelevant text fields blank.
Respondent introduction:
Think about your direct experience with the named supplier during the review period. Select 'Not enough experience to judge' when appropriate. Avoid names, confidential prices, and sensitive contract details.
A little feedback. A clearer picture.
Explore this 7-question example at your own pace. Every question is optional.
Supplier Survey
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How to customize your supplier survey
Set a review period that respondents can recall, such as the last quarter, and define what 'agreed requirements' means for that supply. Use separate surveys for different suppliers. If quantitative delivery or defect data exists, bring it to the review alongside the feedback.
Before sharing, try the questionnaire with a few intended respondents and clarify anything they interpret differently.
Review SurveyLegend's guidance on avoiding double-barreled questions before adding procurement criteria; quality and delivery may deserve different answers.
SurveyLegend's instructions for respondents setting gives you a place to clarify the agreed requirements without adding another question.
Printable supplier survey template
Use this printable supplier survey template during a procurement review with people who directly use the supplier's work. It gives people who prefer paper or are less comfortable online another way to respond. Include the same context, questions, and answer choices as the online version. Tell respondents where to return it and who will review it. Paper answers need separate review or manual entry; they are not automatically added to online responses.
Download Supplier Survey Template (PDF) AI prompt for your supplier survey
Bring specific supplier feedback to the next performance review.
The prompt below includes all seven questions and their response settings. Copy this prompt into an AI assistant to draft the questions. Review the draft, then build and customize the survey in SurveyLegend before sharing.
Copy the prompt into an AI assistant to draft the questions, then build your survey in SurveyLegend.
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How to use the answers
Exclude no-experience responses from performance interpretation without discarding their context. Review quality and delivery separately, then compare comments with purchase and issue records. Follow up on isolated serious reports as well as repeated themes. This questionnaire does not certify a supplier or replace a procurement assessment.
Use SurveyLegend's guide to reviewing individual responses in exported data to keep each stakeholder's ratings and comments together.
An empirical supplier-risk study examines multiple operational risk dimensions. This questionnaire applies that multidimensional approach to a practical review, keeping quality, delivery, and issue handling distinct rather than inventing a universal supplier score.
Frequently asked questions
Is this answered by suppliers or by buyers?
This version is answered by people who have worked with the supplier. It evaluates the supplier's performance from the buyer's side.
Can I rank suppliers using these ratings?
Only compare like-for-like scopes, periods, and respondent experience, with an agreed evaluation method. The template does not supply a weighted ranking model.
Should I include delivery records?
Use them alongside survey feedback. Records show documented events; comments can explain the operational experience around them.
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