Partner Satisfaction Survey Template

This partner satisfaction survey asks business partners about communication, responsibilities, and support over the past three months. Use their feedback to improve how your organizations work together.

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Partner Satisfaction Survey: first question and response field, desktop preview — Partner Satisfaction Survey Preview

Partner Satisfaction Survey: first question and response field, tablet preview — Partner Satisfaction Survey Preview

A partner relationship involves more than a transaction. Expectations, access to the right person, and the handling of shared work all shape the experience. Ask about these separately so a general satisfaction rating does not hide a fixable coordination issue.

When to use this partner satisfaction survey

Partnership managers can use this survey with established referral, delivery, or channel partners. It examines the working relationship rather than customer satisfaction or supplier compliance.

For feedback from customers rather than business partners, use our customer service template.

7 questions for your partner satisfaction survey

Use these 7 questions as a starting point. All fields are optional; choose one answer where choices are listed. Leave an irrelevant open field blank.

Respondent introduction:
Please think about working with our organization during the past three months. Share feedback on the partnership without confidential commercial details.

How to customize your partner satisfaction survey

Name the partnership and define the review period. Replace support wording if partners use an account manager or another contact route. Invite people who work directly with your team. Keep commercial terms and confidential account information out of open responses. Before sharing widely, try the questions with a few people from the intended audience and clarify anything they interpret differently.

Printable partner satisfaction survey template

Use this printable partner satisfaction survey template during a partner review meeting. It includes the same questions and space to write, giving people who prefer paper or are less comfortable online another way to take part. SurveyLegend helps you offer both formats. Tell respondents where to return the completed form and who will review it. Paper answers need a separate review or manual entry process; they are not automatically added to online responses.

AI prompt for a partner satisfaction survey

Use these questions to prepare a focused conversation with your business partners.

The full prompt below specifies your partner satisfaction survey, including all 7 questions and response settings. Copy it, register for a free SurveyLegend account, and paste it into SurveyLegend’s AI survey creation tool. Review the result and add your organization’s details before sharing.

Create a partner satisfaction survey in SurveyLegend using the exact questionnaire below.

Purpose: Use these questions to prepare a focused conversation with your business partners.

Creator setup before sharing:
Name the partnership, partner type, and three-month period; clarify comment visibility. No contract assessment.

Requirements:
- Include exactly 7 fields in the order shown. Preserve wording, field types, choice order, and optional settings verbatim.
- Show every field. Single choice means one selection. Preserve instructions for irrelevant fields; do not invent branching.
- Do not add questions, answers, scores, outcome predictions, certifications, or promises of anonymity.
- Do not invent organization details, dates, offer prices, a concept card, a job criterion, or other required context. Ask the creator for missing setup information before the survey is shared.
- This prompt creates a draft questionnaire. It does not process transactions, change accounts, issue tickets, publish testimonials, or make employment decisions.
- If an exact field or setting is unavailable, explain the limitation separately rather than silently changing it.

Respondent introduction:
Please think about working with our organization during the past three months. Share feedback on the partnership without confidential commercial details.

Exact questionnaire:

1. How often did you work with our team in the past three months?
Field type: Single choice
Answer choices, in order:
- Less than monthly
- About monthly
- About weekly
- Several times a week
- Not during this period
Required: No
Display rule: Always

2. How clear were each organization’s responsibilities?
Field type: Single choice
Answer choices, in order:
- Very unclear
- Somewhat unclear
- Neither clear nor unclear
- Somewhat clear
- Very clear
- Not sure
Required: No
Display rule: Always

3. How useful were the updates you received?
Field type: Single choice
Answer choices, in order:
- Not at all useful
- Slightly useful
- Moderately useful
- Very useful
- Extremely useful
- No updates received
- Not applicable
Required: No
Display rule: Always

4. How easy was it to reach the right person when you needed help?
Field type: Single choice
Answer choices, in order:
- Very difficult
- Somewhat difficult
- Neither difficult nor easy
- Somewhat easy
- Very easy
- Did not need help
Required: No
Display rule: Always

5. Overall, how satisfied are you with the working relationship?
Field type: Single choice
Answer choices, in order:
- Very dissatisfied
- Somewhat dissatisfied
- Neither satisfied nor dissatisfied
- Somewhat satisfied
- Very satisfied
- Not sure
Required: No
Display rule: Always

6. What part of the partnership works best?
Field type: Long text
Answer choices: none; respondent enters their own text.
Required: No
Display rule: Always

7. What should we improve first?
Field type: Long text
Answer choices: none; respondent enters their own text.
Required: No
Display rule: Always

Compare every field with this specification before finishing. Report differences separately. Ask the creator to review the draft and required context before sharing. Do not publish automatically.

Use prompt directly in SurveyLegend

Create a free account, then paste the copied prompt into SurveyLegend.

Already have an account? Sign in to create your partner satisfaction survey.

How to use the answers

Compare responsibility clarity, communication, and support ratings. Review low ratings alongside the suggested change to prepare a focused partner discussion. Keep responses from different partnership models separate when their obligations differ. The survey does not verify compliance with the partnership agreement.

Who should receive a partner satisfaction survey?

Send it to the people coordinating shared work, not only the senior contact who signed the agreement.

Can we compare all partner types?

Only where questions describe comparable responsibilities. Referral and delivery partners may need separate versions.

Does a low rating mean the partnership should end?

No. Use the response to investigate the underlying issue and discuss practical changes with the partner.

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Partner Satisfaction Survey Template

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7 questions for your partner satisfaction survey

A little feedback. A clearer picture.