Corporate Social Responsibility Survey Template

This corporate social responsibility survey asks stakeholders which issues deserve the organization’s attention and what information would help them judge progress. Use the answers to guide a focused conversation about priorities.

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This corporate social responsibility survey asks stakeholders which issues deserve the organization’s attention and what information would help them judge progress. Use the answers to guide a focused conversation about priorities.

A company and its stakeholders may agree that responsibility matters while disagreeing about what needs attention first. This SurveyLegend template makes room for those differences. It separates familiarity, priorities, perceived information quality and suggested action, so a popular initiative is not mistaken for verified impact.

When to use this survey

Use this survey early in a responsibility-program review or before a stakeholder discussion. Identify the organization and the planning period. Invite the groups affected by the decision, rather than relying only on employees or existing supporters. This feedback can inform a planning discussion; it is not a formal materiality assessment, an ESG rating or a compliance audit.

7 questions for your corporate social responsibility survey

Think about the organization identified above and the planning period described. Corporate social responsibility here means how the organization addresses its effects on people, communities and the environment. You may skip any question. Please avoid names, private details and confidential business information.

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Corporate Social Responsibility Survey

01 Which option best describes your main connection to the organization?

Choose one answer, or skip this question.

02 How familiar are you with the organization's current responsibility activities?

Choose one answer, or skip this question.

03 Which area most needs the organization's attention during the planning period?

Choose one answer, or skip this question.

04 What is the main reason for choosing that area?

Share your answer, or skip this question.

05 How clear is the information available about the organization's progress in that area?

Choose one answer, or skip this question.

06 What would most help you assess progress?

Choose one answer, or skip this question.

07 What specific action or question should the organization consider next?

Share your answer, or skip this question.

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Customize your corporate social responsibility survey

Use neutral descriptions of the organization and its activities. Avoid leading questions that call a program “responsible,” “green,” or “successful” before respondents assess it. Keep broad stakeholder options unless more detail is necessary and safe to report. If several connections apply, the respondent selects the main one; interpret that choice as a simplification, not their complete relationship.

Printable corporate social responsibility survey

Use the printable version at stakeholder meetings where participants prefer paper or need time away from a shared screen. Make independent completion possible before discussion. Explain how forms will be collected and reviewed alongside online answers.

First page of the printable Corporate Social Responsibility Survey Template with questions and answer spaces
Download Corporate Social Responsibility Survey Template (PDF)

Create this survey with AI

The prompt below includes the corporate social responsibility survey questions and response settings. Copy this prompt into an AI assistant to draft the questions. Review the draft, then build and customize the survey in SurveyLegend before sharing.

Copy the prompt into an AI assistant to draft the questions, then build your survey in SurveyLegend.

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How to use the answers

Compare priority distributions across sufficiently sized stakeholder groups before combining them. State who was invited, who responded, and which perspectives may be missing. Do not let a large employee response drown out a smaller affected community. Read the reasons and next-action comments as open-ended data , distinguishing requests for information from reports of an actual problem. A low-awareness response is not evidence of poor performance, and high support does not verify impact. Use the results to choose questions for further investigation alongside independent evidence and the organization's responsibilities.

Research connection: Welford, Chan, and Man (2008) compared CSR priorities in a Hong Kong survey. Their abstract states, “Views about priority areas differ from group to group.” The stakeholder priorities study supports examining stakeholder perspectives separately instead of assuming one shared ranking. SurveyLegend applies that lesson with a broad connection question and a reason for the selected priority. The historical local findings do not establish your organization’s priorities or validate this questionnaire.

Frequently asked questions

Is this a materiality assessment?

No. It is a short stakeholder-feedback questionnaire. A formal assessment needs a defined framework, evidence sources, impact considerations and a documented process beyond these questions.

Should the most popular issue always receive the budget?

No. Response counts are one input. Consider severity, affected groups, obligations, available evidence and who was missing from the survey.

Can the results support a public impact claim?

Only within what was actually measured. You may accurately describe respondents' views and the sample, but the survey does not verify environmental or social outcomes.