What is a digital marketing channel survey?

A digital marketing survey should ask customers about discovery, evaluation and preferred contact separately. It is not a performance report from campaign analytics.

Can the questions change?

Replace examples with channels the business actually uses. Anchor questions to a recent purchase or enquiry and allow 'none'. Keep contact preferences separate from consent to receive marketing.

How should results be used?

Map discovery and contact responses by customer group. Use these answers to form a testable channel plan, then compare with actual consented analytics and sales data. Self-report alone does not establish attribution.

Digital Marketing Channel Survey Template

A channel that catches attention may not be where a customer asks a question or makes a decision. Ask about each step of a recent journey and include offline options. This original seven-question example can be adapted and built with SurveyLegend. All questions are optional.

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Market Research and Analysis Survey Templates

Product Survey Template Market research & analysis Every time a new product is going to be launched on the market, the producers should make sure that it is going to be well-received by the consumers who are going to use it. Therefore, doing fundamental pre-launch market research is always an inevitable must. Analyzing the survey data collected during this research can provide actionable feedback and actionable insights that guide product development and enhance customer satisfaction.
New Service Survey Template Market research & analysis Thinking of launching a new product or service? Asking your audience what they think before you roll it out is one of the smartest moves you can make, especially if you can hear directly from your most loyal customers. It is something every company should do before bringing a brand-new service to the market.
Target Market Analysis Survey Template Market research & analysis Every smart marketing consultant needs the right tools to dive deep into a client’s target market—and that starts with asking the right questions. Whether you are offering professional services to others or trying to understand your audience, you need reliable insights to shape strategy.
Brand Awareness Survey Template Market research & analysis These days, we live in a global economy. People scroll through international news, wear clothes made on different continents, and dine on dishes from all over the world. It’s exciting, but it also ramps up the pressure on brands. With fierce competition, having a strong presence through a brand perception survey is more important than ever. It helps ensure your business stays relevant—not just now, but well into the next decade, whether you’re focused on local reach or global growth.
U.S. Demographics Survey Template Market research & analysis This U.S. demographics survey template helps you describe the adults who respond to your research. Its six optional questions cover age, location, education, work, household size, and household income. Choose the characteristics that serve your research question, then create your questionnaire with SurveyLegend.
Price Testing Survey Template Market research & analysis Use this price testing survey template to understand how potential buyers react to a specific offer at a stated price. The questions cover offer clarity, perceived value, purchase intention, and reasons for hesitation. Create your version in SurveyLegend before deciding which pricing assumptions need a closer test.
Focus Group Screener Template Market research & analysis A useful discussion starts with the right mix of participants. Define whose experience you need before recruiting. A screener helps identify that experience; it does not make a small discussion group representative of an entire market.
Post-Purchase Survey Template Market research & analysis A completed order does not mean every step was easy. Buyers may have worked around a confusing field or an unexpected cost. Ask while the transaction is fresh, before delivery or product use becomes part of the story.
B2B Thought Leadership Survey Template Market research & analysis A report can introduce an interesting idea without helping someone make a decision. Ask what readers understood and could use before treating attention as proof of influence.
Business Demographic Survey Template Market research & analysis A buyer survey can sound decisive while overrepresenting one type of organization. SurveyLegend helps researchers collect a small set of business characteristics and report whose answers they actually received.
Buyer Persona Research Survey Template Market research & analysis Send this seven-question survey soon after a completed purchase, while the decision journey is still reasonably easy to recall. It works best when every respondent is answering about the same product category and a clear recent time window.
Competitor Research Survey Template Market research & analysis This survey asks buyers about real alternatives and trade-offs. It is distinct from estimating an entire market or rating an owned product. Explore related product testing and market research.
Consumer Purchasing Habits Survey Template Market research & analysis “How do you usually shop?” leaves plenty of room for interpretation. This SurveyLegend template starts with a defined category and period, then asks about the latest purchase. That combination helps separate a broad frequency estimate from the details of a particular buying occasion.
Customer Development Survey Template Market research & analysis Customer development starts with how people handle a real task now. Ask about the most recent attempt, the workaround and the consequence before describing a solution. This survey can reveal patterns worth interviewing about; it does not prove product-market fit.
Employer Labor Market Survey Template Market research & analysis An open position and a recent hire tell different stories. A business may have filled several jobs last month and still have vacancies today. Ask about both before planning employer outreach or discussing training needs.
Market Potential Survey Template Market research & analysis This survey is a directional needs check for one product concept and market. It cannot estimate total addressable market from a convenience sample. Related SurveyLegend material: product testing and market research.
Online Shopping Attitudes Survey Template Market research & analysis Someone may enjoy browsing online but still want to see a product in person before buying it. Another shopper may value speed more than discovery. This SurveyLegend example helps retail researchers separate those attitudes instead of treating every online visit as an unfinished purchase.
Path to Purchase Survey Template Market research & analysis The place a customer paid is only one part of the buying journey. This SurveyLegend questionnaire asks about the earlier need, information search and comparison so you can understand what a receipt alone cannot explain.
Shopper Insights Survey Template Market research & analysis A shopper may enter with a list and leave with a substitute, an extra item or neither. SurveyLegend helps retail teams ask about a recent trip in enough detail to improve the shelf, information and route to a decision.
Shopping Behavior Survey Template Market research & analysis General questions about “how you shop” invite guesses and averages. Ask respondents to think about their most recent relevant purchase during a defined period. A concrete journey makes it easier to connect discovery, comparison channels, the final purchase or abandonment and the reason the path changed.

Digital Marketing Channel Survey Template

Use this template

What it helps decide

Seven survey questions

A little feedback. A clearer picture.