Opt-out surveys assume participation unless declined; they boost response rates but raise legal concerns. Used by businesses, governments, and healthcare, these surveys must follow laws like GDPR and HIPAA....
“Hey, where you going?” In a nutshell, that’s the gist of an exit intent survey. These online surveys are designed to capture feedback from website visitors who are about...
No company likes to see a customer leave. For one, it’s been drilled into all of us that it costs a lot more to acquire a new customer than...