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7 Reasons To Use Customer Retention Surveys
They say it is much cheaper to retain a customer than it is to acquire a new one. But is this an arbitrary statement? And who exactly are they?...
5 Ways to Use Surveys To Improve Customer Engagement
Are you actively engaging with your customers? Today, nearly 55% of customers think companies need to transform how they engage, and almost 65% of customers expect tailored engagements that...
How to Use Social Media Surveys (+ Benefits & Tips)
Whether you’re active on social media or actively dislike it, its power cannot be denied – especially when it comes to social media surveys. Today, more than 3.5 billion...
5 Reasons to Conduct a Customer Experience Survey +20 Survey Questions
Are customers happy with your product or service? Are they happy enough to tell others about it? How do they actually feel about your brand? These are all questions...
Top 5 Reasons to Use Brand Tracking Surveys
Brand tracking measures how the public perceives your brand over time. There are various brand tracking methods and five major benefits.
How IoT Has Changed the Customer Experience
Create your first IoT ready survey, form or poll now! The ability of “smart” objects to exchange and interpret data has given birth to the Internet of Things...