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How to make a Pumpkin Carving Contests for Halloween

Example of Pumpkin Carving Contests for Halloween

 

Do you also want to run an engaging and fun pumpkin carving contests? Are you sharing your competition with many people in the same time, to vote and decide which creative individual wins the prize?

Every autumn, many local communities, NGOs, and even many people who plan fun Halloween parties use SurveyLegend to hold their pumpkin carving contests.

The reason is it is super easy to make a visual contest with our tool. All you need to do is to ask respondents to take pictures of their pumpkin artworks and send them to you. Then you upload all of the pumpkin images in your survey, and share your survey link with your respondents and gather their opinions and votes about the winner.

Results are collected and displayed to you in real-time, and you can even display the results page live in your event, to make the contest more fun.

To make your Pumpkin Carving Contests for Halloween, follow these step-by-step guide.

  1. Login to your account
  2. Add a new survey, and navigate to CREATE step.
  3. Then use our picture-based question type which is called Picture Selection by clicking/tapping on it.
  4. Click on the picture selection question that just added, and then click on the “upload” button.
  5. Select all of your pictures at once from your computer, and then hit upload. Wait until then upload process is completed for all images
  6. Note that you can change the layout and size of the pumpkin pictures as you wish, using the settings of the question on the left-hand side
  7. You can also choose whichever voting type you prefer, but people usually use the “Ranking” voting type and let people vote for their top 3 favorites. This way it becomes easier to choose the first 3 winners.
  8. Now if you want to change the look and feel of your survey, go to DESIGN step and choose a dark theme or upload your own background
  9. Then go to the CONFIGURE step and give your Holloween contest a good name so that you remember it. Also make sure you have this setting ON: “Limit number of participations” which will make sure nobody can cheat and vote several times.
  10. Finally continue to the SHARE step, copy your competition link, and send it to your audience using SMS, Email, Facebook, Slack or whatever you like

When the distribution of your best pumpkin for Halloween is done, go to Live Analytics and watch as the results come in.

A really good idea for you who have a live event is using a video projection and broadcasting the live analytics page to all attendees. This makes your Halloween competition super fun!

Feel your legendary powers with Kiosk Mode, Faster Analytics, Spam-bot protection, more customizability, and design improvements

Our legendary ?s! We have been ?ing hard, to give you new features and improvements. This is a brief list of most important highlights that we have released, since we published the last post regarding our updates. Continue ? & spread the ?!


New survey featuresNew Features:

Thanks ? for constantly chatting with us and giving us feedback and asking for new features. Together with you, we are making SurveyLegend the best survey tool that the internet has ever seen ?.

Kiosk modeKiosk mode surveys

Now with our Kisok mode feature, you can do so called “in-store surveys“, which automatically restart when submitted. And of course if a respondent partially fills-in the questionnaire and leaves it, the form can smartly restart itself.

This way you can collect fresh feedback from people who visit your shop, office, store, or business. All you need is a tablet, and a SurveyLegend account.

Learn more about our Kiosk mode.

spam bot iconSpam bots protection

We got litterally 2 reports from our users whose surveys have been victims of spam-bots, which means somebody had written a custom script which could participate in their survey and vote to tweak their results.

Well, “2” was already too much for us. Therefore, we made an anti-spam-bot system which measures many variables to see whether a robot taking the survey or a human. When our system detects a spam-bot, it will silently ignore their votes, so nothing will be collected or registered in our database.

Also, if our anti-spam system gets suspecious about a respondent but cannot judge by 100% certainity, it will instead mark their responses in the exported data as “suspected spam bot”. This way users can decide and filter them out.

Additionally, our new system automatically goes through old collected data and removes any eventual spam-bot responses.

We will keep improving our spam-bot protection code, and constantly make it smarter to mitigate more types of spam bots.

notification iconIFrame Notifications

From now on, you ask your embedded surveys to send a notification to your website. Enabling this setting allows you to send a notification message to the HTML page which contains your IFrame, as soon as responses are submitted. This opens up many possibilities for you. For instance you can hide the IFrame containing the survey, load another questionnaire, send the user to another page, or perform any desired actions after your respondent submits their answers.

Learn more about embedded surveys using IFrames.

link iconOpen image links in the same window

Recently we added the possibility of adding redirect links to images within a questionnaire. With this update you can make the links open in the same browser tab as the survey, or choose to open them in a new browser tab.

Learn more about Adding redirect links to images within a survey.

opinion scale iconHide text lables under Opinion scale choices

The Opinion Scale question is variation of the Likert-type question, but it is visually different. Choices are visually presented on a “scaled” or “ranged” clickable set of choices, and can have lables under the choices to clarify the scale.

However, sometimes you may want to hide these lables completely, and from now on, you can do so.

Learn more about Opinion scale question.

speardsheet iconTime spent in a survey is reflected in exported data

Now when you export collected data, the time spent by each respondent to answer your questions is reflected there as well.

Learn more about Exporting survey data.

choice text iconHide choice text for respondents

With our latest app, you can easily hide the choice text which was displayed under each picture in the Picture selection question type. However any title you type will appeear in the exported data and in your live analytics.

Learn more about customizing picture selection question.

chart iconHide “Participation” and “Geographical reach” charts from shared analytics page.

You can share the collected results of a survey publicly, either after the survey is submitted, or via a link. However, some users do not want to show the number of participants, and some users don’t want to show the map. So we have made it possible to hide these two charts now.


UI / UX updatesUX / UI updates

Constantly improving the user experience (UX) and User Interface (UI) of our solution has always been the core of our company. During the past few version releases, we have improved lots of details in the app. Here is a list of some of them.

configure step iconNew configure step

Previously, all survey settings where placed in the first step of creation, which was called “Start step”. Now that step is totally gone, instead we have a new step called “Configure”, which hosts all settings of the survey you are editing.

Additionally, we have divided up the settings to several sections, which will help you navigate between them more easily. Under each section, relevant settings are grouped into cards, and can easily be understood.

Further, the new cards provide more visual aid for abstract settings which do not otherwise have an instant visual representation, for example a “Notification email”.

share step iconNew share step

We have also re-designed the “Share” step and divided its settings into several sections. Under each section, relevant settings are grouped into cards, and can easily be found and manipulated.

analytics iconNew Live Analytics UI

Redesigned the Live analytics interface to provide more information in less space.

badge-pro iconExport receipts of your subscriptions

Now you can export a receipt of your new subscriptions (which are made after September 2018), by navigating to My account. This helps companies and their bookkeeping needs.

info iconMore informative messages

Now specially in the new Configure step, you will see explanation about why a setting is locked and cannot be changed by you. It is usually due to conflicting settings, or some features which require a setting to be ON or OFF.

whitelable iconWhitelabled loading screen

Now users with “Legendary” subscription level will have a completely whitelabled loading screen. We used to show our animated diamond logo before, when survey was being loaded.

Continue reading

How IoT Has Changed the Customer Experience

Internet of Things

 
The ability of “smart” objects to exchange and interpret data has given birth to the Internet of Things (IoT). The capabilities of web-connected devices provide new ways of improving the customer experience across several key industries, particularly in the fields of transportation and delivery.

IoT

In Sweden, telecom operator Telenor is leading the way in utilizing the IoT. Early this year, Telenor announced its plans to deliver on its agenda of digital transformation. And true to their word, the company has been pioneering a food and/or grocery delivery service that delivers goods straight to the customer’s kitchen. In partnership with digital lock maker ASSA ABLOY, Telenor’s delivery personnel are provided with temporary digital keys to bypass the Yale Doorman digital lock, allowing them to deliver ordered groceries directly inside customers’ homes. This means that customers won’t need to be home to accept deliveries – convenient for both consumers and service providers.

Meanwhile, the IoT Imperative for Consumer Industries sees an even more important role that the technology can take in the delivery industry: ensuring the integrity of sensitive medical cargo. Vehicles in charge of delivering medicine can be equipped with time and temperature sensors, allowing fleets to consistently maintain the optimal storage temperature of sensitive cargo on the road. Sensors can also be used to confirm whether or not medical cargo has been tampered with, preventing any losses or possible contamination. In short, IoT tech has the potential to revolutionise the industry of sensitive cargo delivery. Apart from medicine, the increased ability to ensure the integrity of sensitive supplies will also have practical applications in luxury, academic, and scientific industries.

In the busiest places in the world, these new technological advances are raising consumer expectations, with more and more customers expecting next-day delivery of ordered goods. This is becoming easier to do in the US due to Electronic Logging Devices (ELDs), which have become compulsory in commercial vehicles. The devices use IoT technology to connect fleet vehicles with their operators. Verizon Connect provides an overview of what a government-approved ELD device is actually capable of. For one, the fleet tracking software on an ELD allows for the seamless and intelligent planning of the most efficient delivery routes. Its compliance management software keeps drivers and operators informed of any changes in government regulations, helps avoid fines and delays from non-compliance. ELDs also allow fleets to manage driver schedules and even record driver behaviour on the road. All of this translates to better road safety, faster delivery times, and ultimately, better customer service.

IoT technology is not done with transforming the customer experience. From delivering groceries straight to customers’ kitchens, to optimising the entire American heavy trucking industry, IoT tech has made the impossible into reality. The best part is that this is just the beginning. With the development of new technologies like the Internet of Things and SurveyLegend’s own automated customer support software, we can expect more tech-based improvements for the customer experience in the near future.

 

 

How to Leverage Surveys To Gain Customer Insights

Leverage Surveys To Gain Customer Insights

 

Surveys are an important way for support teams, HR teams, and executives to understand their customers. They’re quick and easy to draft when done correctly, and the impact is significant. They tell the customer that the business is interested in learning more about him or her.

When done incorrectly, they’re vague, they’re too general, they’re unhelpful bringing in key insights, and they’re time consuming. All these things can create a negative customer experience when you’re trying to do the opposite. Here, we’re going to break down how to leverage surveys to gain customer insights.

Keep Questions Clear and Relevant

In order to gain key customer insights, you should first determine what you want to find out more about. If you don’t know what you’re looking for, your survey will not be clear and concise. It will cover too wide a range of topics and come off as unfocused. If the survey is unfocused and the questions aren’t relevant to what you need insights on, you’re wasting the effort your customers are putting into the survey, and it’s not going to be easy to ask them to do another one afterwards.

Segment Your Customers

Segmenting your customersis a great way to target specific groups of people with specific similarities between each other. These similarities can be based on demographics, purchase history, and agents they’ve worked with. Your business can create customer profiles that are representative of all the different segments and then draft more personalized surveys. Personalized surveys targeted to specific segments allows your business to ask more than one question at a time and determine the best strategies going forward to improve the customer experience.

Purchase Survey Software

Survey software can create surveys, generate unique questions, and allow businesses to choose pre-made templates. They also help manage the delivery of surveys and store data collected from the surveys. When integrated with CRM software, that data can be organized and turned into powerful customer reports that offer businesses unique insights. There are tons of survey software providers to choose from, so make sure you’re picking one that best fits your businesses needs. All providers should offer a free trial so take advantage of that as well. The reports that can be generated will save you and your employees tons of time by making sense of it all for you.

Offer Incentives to Complete Surveys

One of the best ways to convince a customer to complete a survey to the best of their ability is to make the effort worthwhile. If they understand early on that nothing will come from completing the survey, they’re not likely to try as hard to complete it accurately. However, offering an incentive to complete your survey is a great way to convince a customer that this survey matters, that their opinion matters, and something will come from it. What you’re willing to give away is, of course, up to you, but don’t be cheap about it. Give away good discounts or free samples of products. This will also encourage those who take the survey to tell others to complete it too.

Ask for Feedback

If you’re not sure what to put in a survey after any number of attempts, and you’re still not getting the results you’re looking for, reach out to your customers and ask them how they would rank the survey. Some questions to consider would be: Did this survey accurately represent your experience with our company?and Do you have any suggestions or issues you’d like to bring to our attention? This let’s you become even more transparent with your customers, which allows them to feel as if they can be transparent with you. This creates a culture where everyone’s looking out for each other.

The Final Word

Surveys are an extremely useful tool for businesses to leverage and gain important customer insights. Gaining these insights is significant because they will ultimately determine how your business is operating and what can be done differently to optimize your entire strategy. When surveys are clear, relevant, transparent, and come with an incentive, you give your business the best chance at acquiring key customer insights.

Using survey software can also be a huge benefit for businesses with large teams or don’t have enough time to sit down and draft a survey themselves. The software can automate the entire creation process and deliver them in bulk on whatever date you schedule them. From there, through integrations or a paid survey software provider, reports can be generated and contact info can be collected, organized, and analyzed.

The best way, however, to ensure you’re getting the most out of your surveys is by going into them knowing what you want to find out. You have to have a question in mind that needs to be answered. These questions need to, of course, be relevant to your business’ and your customer’s needs. If you’re not keeping the customer in mind, you’re not going to help create a more positive customer experience. Using these tips to leverage surveys to gain customer insights will give your businesses a great head start.