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Features, Online Survey, Survey Examples, Tools

How Do You Create a Matrix Survey? Is There a Better Survey Method?

Have you ever been caught in a matrix? No, not the Keanu Reeves movie. We’re talking about a matrix survey. A matrix survey question – which is really nothing...

Embedding in Surveys, Online Survey, Survey Examples

10 Benefits and Best Practices of Pop-Up Surveys & How to Create One

Surveys are popping up everywhere – literally! Today, marketers have their choice of survey methods, from in-person interviews and telephone surveys to snail mail and email surveys. One of the more...

Online Survey, Polls, Survey Examples, Survey Questions

How to Use Social Media Surveys (+ Benefits & Tips)

Whether you’re active on social media or actively dislike it, its power cannot be denied – especially when it comes to social media surveys. Today, more than 3.5 billion...

Customer Insight, Online Survey, Survey Questions

How to Use Open-Ended Survey Questions +25 Examples

When you have questions and need answers, a survey is a surefire way to go! Crafting your survey questions correctly is key to getting a better response rate. However,...

Customer Insight, Online Survey, Survey Examples, Survey Questions

How to Increase Participation in an Employee Engagement Survey

Do your employees feel valued? Are your employees being challenged? Is an employee looking to jump ship? These are all great employee engagement survey questions to ask (and we’ll...

Customer Insight, NPS, Online Survey, Survey Questions

5 Reasons to Conduct a Customer Experience Survey +20 Survey Questions

Are customers happy with your product or service? Are they happy enough to tell others about it? How do they actually feel about your brand? These are all questions...