Customer Experience, Customer Insight, Features, Image Poll, Kiosk Survey, Online Survey, Picture Survey, Survey Examples, Types of Surveys

How to Conduct a Service Evaluation Survey with Pictures

Today, customer service is king – and it’s critical for any business that wants to compete in a crowded marketplace. Forbes reports that more than 95% of customers say...

Customer Experience, Features, Kiosk Survey, Picture Survey, Survey Examples, Types of Surveys

How to Collect Customer Feedback Through Kiosk Surveys with Pictures

Marketers, retailers, and researchers are always looking to collect feedback from customers. They want to know if the service was good, what could be improved upon, and overall satisfaction...

Customer Experience, Image Poll, Online Survey, Picture, Picture Survey, Polls, Survey Examples, vote on images

How to Create a “Vote on Pictures” Survey (and Reduce Survey Fatigue)

Because of the ease of which online surveys can be created and sent, some people may be feeling burnt out by them. According to research company Forrester, more organizations...

Customer Experience, Customer Insight, Research, Survey Examples

How to Use Surveys at Different Customer Stages

Getting to know your customers is critical for any business. By understanding them, you’re more likely to keep them! Of course, getting their business is the first step. There...

Branding, Customer Experience, Customer Insight, Online Survey, Research

5 Ways to Use Surveys To Improve Customer Engagement

Are you actively engaging with your customers? Today, nearly 55% of customers think companies need to transform how they engage, and almost 65% of customers expect tailored engagements that...

Customer Experience, Customer Insight

25 Great Customer Experience Resources for Marketers (Including Surveys)

There’s a motto in the eCommerce world that says, “customer is king.” Today, these customers have many avenues when it comes to shopping, whether it’s a brick-and-mortar store or...