Internet Speed Feedback Survey Form

Ask adult campus Wi‑Fi users about the past seven days and name the exact network in the invitation. A 2024 IPB University thesis measured throughput, delay, jitter and packet loss across campus locations and tasks, then separately surveyed 50 students. Its abstract reports “a survey of 50 students rated connection speed at 3.04 (fair).” Read the university thesis abstract . That distinction matters: a person's rating and a network instrument's Mbps, delay or packet loss are different evidence. The IPB results describe one campus and do not validate this original SurveyLegend form.

Use the form to find repeat patterns that an IT team can investigate: areas, activities, symptoms and time bands. It is a feedback channel, not an automated diagnostic or ticketing system. If the question is whether learners have the devices and access needed before coursework, SurveyLegend's student technology survey serves that different task. If a particular person needs a reply about a current fault, use a monitored support request route rather than treating this anonymous-pattern questionnaire as an incident report.

These seven questions refer to one named campus Wi‑Fi network and the past seven days. Every item is optional and shown without branching. Choose one answer for listed options; skip any irrelevant item. Do not enter passwords or personal records.

Replace “campus Wi‑Fi” with the real network and map the broad area labels to locations your team can inspect without collecting exact private room numbers. Keep the seven-day window unless there is a clear operational reason to change it. Provide an alternative paper or offline route—people with no connection may not reach an online form. State who reviews replies and the real support contact for urgent service interruptions. An IT team should pair recurring complaints with its own authorized network measurements before changing infrastructure.

Copy the exact field specification into an AI assistant, then check the network name, area labels and support route before creating the SurveyLegend form.

Review location (Q1), activity (Q2) and symptom (Q3) together, then filter by recent frequency (Q4) and time band (Q5). A recurring video-call problem at midday calls for a different network check from an isolated login failure. Q6 tells the team what users could not complete; Q7 gives context but should be screened for accidentally shared personal details. These are voluntary reports and may miss people unable to connect at all. SurveyLegend does not calculate actual bandwidth from these answers. For individual troubleshooting and replies, direct users to the support request form or a real service desk.