Smart Home Survey Template
This smart home survey asks adults about one connected device, including reliability, settings, and privacy information. Use it to identify practical changes that would make the device easier to understand and use.
This smart home survey asks adults about one connected device, including reliability, settings, and privacy information. Use it to identify practical changes that would make the device easier to understand and use.
A device can work reliably while leaving people unsure how to change its settings or understand its data collection. Ask about those experiences separately rather than combining them in one satisfaction rating.
When to use this smart home survey
Product research and support teams can use this questionnaire with adults who used a named connected household device in the past 30 days. It reviews the user experience. It is not a security audit or a check of the device's actual data flows. Customize the questions in SurveyLegend.
7 questions for your smart home survey
Think about one connected household device you used in the past 30 days. Every question is optional. Do not share passwords, access details or information about when your home is occupied.
A little feedback. A clearer picture.
Explore this 7-question example at your own pace. Every question is optional.
Smart Home Survey
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Customize the questions for your setting
Ask about one device and compare products with similar purposes if comparison is necessary. Retain did-not-try and not-sure answers; they mean something different from a neutral rating. Keep the open use-case question focused on function rather than schedules or access details. Avoid adding sensitive questions that reveal household routines or access details.
Use a printable smart home survey
Offer the blank questionnaire after a supervised device-use session for people who prefer paper or cannot answer online. Explain where completed forms should be returned and who will review them. Handwritten replies need separate manual handling; they are not automatically added to online results.
Download Smart Home Survey Template (PDF) Create your smart home survey with AI
Copy this prompt into an AI assistant to draft the questions. Review the draft, then build and customize the survey in SurveyLegend before sharing.
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Turn the responses into practical improvements
Separate reliability, settings usability, information clarity, and perceived control. Read requests for explanations alongside the privacy-information answers. These responses describe what users understand and experience; they do not establish what a device actually collects or whether a technical security control works. Group open-ended data into practical controls, reliability issues and requests for clearer explanations.
In the abstract, Zheng and colleagues (2018) write: “users trust IoT device manufacturers to protect their privacy but do not verify that these protections are in place”. This observation came from the study's small interview sample. Their research informs the distinction between device use, information and perceived control here. A small qualitative study does not establish population-wide rates, and this questionnaire is not a security assessment. Read the smart home research .
Frequently asked questions
Is this a security audit?
No. User perceptions cannot verify technical safeguards or data collection. Those require a separate assessment.
Should respondents provide Wi-Fi details?
No. This feedback questionnaire does not need network names, passwords or access codes.
Can people who do not own a device answer?
This version concerns recent use. A nonuser adoption survey needs different questions about interest and barriers.
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