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7 Differences Between B2B Surveys and B2C Surveys
Most companies market themselves differently to consumers than they do businesses (if they’re not, they’re probably doing something wrong). So, it makes sense that B2C and B2B surveys would...
How to Use Surveys at Different Customer Stages
Getting to know your customers is critical for any business. By understanding them, you’re more likely to keep them! Of course, getting their business is the first step. There...
5 Ways to Use Surveys To Improve Customer Engagement
Are you actively engaging with your customers? Today, nearly 55% of customers think companies need to transform how they engage, and almost 65% of customers expect tailored engagements that...
25 Great Customer Experience Resources for Marketers (Including Surveys)
There’s a motto in the eCommerce world that says, “customer is king.” Today, these customers have many avenues when it comes to shopping, whether it’s a brick-and-mortar store or...
How to Create an Event Planning Survey + Template & Questions
Whether you’re planning a corporate conference, a hobbyist convention, an outdoor music festival, or an indoor party, event planning requires a lot of organizational and time-management skills. And, it...
How to Use Social Media Surveys (+ Benefits & Tips)
Whether you’re active on social media or actively dislike it, its power cannot be denied – especially when it comes to social media surveys. Today, more than 3.5 billion...