Back in 2017, a Kansas City community survey revealed that residents were unhappy with the city’s aging infrastructure. Acting on this, city officials proposed a pricey repair plan. Residents...
Are you actively engaging with your customers? Today, nearly 55% of customers think companies need to transform how they engage, and almost 65% of customers expect tailored engagements that...
Remember when you first started seeing those weird, black-and-white barcode-esque squares – themselves comprised of many smaller squares – on everything from posters to products? It was probably around 2010,...
There’s a motto in the eCommerce world that says, “customer is king.” Today, these customers have many avenues when it comes to shopping, whether it’s a brick-and-mortar store or...
“The greatest challenge that we have is regaining the trust of those that we serve,” writes Dr. David J. Thomas, Police Foundation Senior Research Fellow, on the foundation’s website....
Need to do some market research? Then chances are, you’ll want to conduct a survey. Or, maybe distribute a questionnaire. Better yet, maybe you should just take a poll....