Data Types, Online Survey, Research, Survey Examples

What is a Cross-Sectional Survey and Why Should I Use One?

Are you in retail, healthcare, education, psychology, or marketing? Looking for a fast way to collect a large amount of data? Then you may want to consider a cross-sectional...

Branding, Customer Experience, Customer Insight, Online Survey, Research

5 Ways to Use Surveys To Improve Customer Engagement

Are you actively engaging with your customers? Today, nearly 55% of customers think companies need to transform how they engage, and almost 65% of customers expect tailored engagements that...

Online Survey, QR Code

7 Ways the QR Code is Back – And How To Make QR Codes for Surveys

Remember when you first started seeing those weird, black-and-white barcode-esque squares – themselves comprised of many smaller squares – on everything from posters to products? It was probably around 2010,...

Customer Experience, Customer Insight

25 Great Customer Experience Resources for Marketers (Including Surveys)

There’s a motto in the eCommerce world that says, “customer is king.” Today, these customers have many avenues when it comes to shopping, whether it’s a brick-and-mortar store or...

Customer Insight, Online Survey, Survey Questions

How Police Surveys Can Improve Community Relations + Sample Questions

“The greatest challenge that we have is regaining the trust of those that we serve,” writes Dr. David J. Thomas, Police Foundation Senior Research Fellow, on the foundation’s website....

Customer Insight, Forms, Online Survey, Polls, Questionnaires, Survey Questions

3 Different Types of Data Collection: Survey vs Questionnaire vs Poll

Need to do some market research? Then chances are, you’ll want to conduct a survey. Or, maybe distribute a questionnaire. Better yet, maybe you should just take a poll....