Customer Experience, Customer Insight, Research, Survey Examples

How to Use Surveys at Different Customer Stages

Getting to know your customers is critical for any business. By understanding them, you’re more likely to keep them! Of course, getting their business is the first step. There...

Research, Survey Examples

What is Research Design? (Plus 12 Key Elements for Survey Research)

A lot of thought needs to go into the creation of any survey. This way, you’re more likely to get the most accurate results and the best response rates...

COVID, Employee Surveys, Healthcare, Research, Survey Questions

What Is Healthcare Burnout? (+ Using Healthcare Surveys to Monitor Stress Levels)

Healthcare worker burnout is not a new phenomenon, but it’s one that is growing (and evolving) quickly.  The term was introduced in the early 1970s, characterized by “a state...

Employee Surveys, Survey Questions

20 Types of Questions to Ask on an Interview Questionnaire & Benefits of Using One

Interviewing for a new position can be a time-consuming task for human resources managers. Using nearly 85,000 interview reviews to come to a conclusion, employment resource Glassdoor reports that...

Data Types, Online Survey, Research, Survey Examples

What is a Cross-Sectional Survey and Why Should I Use One?

Are you in retail, healthcare, education, psychology, or marketing? Looking for a fast way to collect a large amount of data? Then you may want to consider a cross-sectional...

Online Survey, Survey Examples, Survey Questions

5 Types of Leading Questions with Examples + How They Differ From Loaded Questions

Have you ever created a survey with questions designed to subtly nudge a recipient in one direction or another? Or, have you ever taken a survey and felt boxed...