Customer Insight, Online Survey, Research

How to Perform Data Cleaning in Survey Research + Top 7 Benefits

Ready to clean up your act? Then start with your data! Today, almost 95% of businesses suspect their customer and prospect data are inaccurate. And, it’s costing U.S. businesses...

Research, Survey Examples

360 Degree Feedback Questions for Employers + Sample Performance Review

A complete trip around the edge of a circle is 360 degrees, which means that if you “do a 360” (as you’ve probably heard when a car spins out...

Research, Sampling, Survey Examples

How to Determine Sample Size for Your Survey

Remember the children’s story “Goldilocks and the Three Bears,” in which a young girl named Goldilocks tries three bowls of porridge and finds one to be too hot, one...

Branding, Customer Insight, NPS, Online Survey, Research

How to Improve NPS in 8 Easy Steps

Your NPS lets you know how you’re doing with customers. Improving your NPS means you’re doing a better job! Here’s how to improve your NPS.

Research, Tools

CAHPS Surveys for Healthcare Experts

It’s always a good idea for healthcare experts to get external and internal feedback to improve the patient experience and gauge the satisfaction and needs of their staff.

Branding, Online Survey, Research

6 Ways to Build Brand Awareness (Even During COVID)

One piece of popular advice for improving self-esteem is “Don’t worry about what others think of you.” However, when it comes to brand building, you need to know if...