Customer Experience

5 Steps of Usability Testing + Components, Benefits, & Examples

    “The usefulness of the cup is its emptiness.” No, this quote doesn’t come from Aristotle, Socrates, or Confucius. It’s a statement from none other than Chinese-American martial...

Online Survey, Polls, Questionnaires

How to Name a Survey, Questionnaire, Poll, Quiz, or Form

What’s in a name? Well, when you’re naming a survey, quite a lot! People are asked to take surveys all the time, so coming up with a name that...

Features, Kiosk Survey

What is Kiosk Mode? + Kiosk Mode Security

If you’re looking for feedback on customer satisfaction, a survey for customers and guests can be a quick, efficient way to know how to improve. Not everyone will have...

Customer Experience, Features, Kiosk Survey, Picture Survey, Survey Examples, Types of Surveys

How to Collect Customer Feedback Through Kiosk Surveys with Pictures

Marketers, retailers, and researchers are always looking to collect feedback from customers. They want to know if the service was good, what could be improved upon, and overall satisfaction...

Customer Experience, Image Poll, Online Survey, Picture, Picture Survey, Polls, Survey Examples, vote on images

How to Create a “Vote on Pictures” Survey (and Reduce Survey Fatigue)

Because of the ease of which online surveys can be created and sent, some people may be feeling burnt out by them. According to research company Forrester, more organizations...

Branding, Features, Image Poll, Online Survey, Picture, Picture Survey, Polls, Survey Examples

How a Picture Survey or Picture Poll Helps with Branding (with Examples)

Get this: 94% of the world population recognizes the Coca-Cola logo. That’s some powerful branding, and it all comes down to one image, a logo. While Coca-Cola can get...