Relationships: there’s the good, the bad, and the ugly. Some relationships are rocky, while some are smooth sailing. They may be broken but fixable, or completely beyond repair. Either...
Is a picture really worth 1,000 words? Try 60,000 of them! Studies show that humans process visuals that many times faster than text. In fact, it takes just 13...
Nearly 50% of American workers say they are very satisfied with their current job, and another 30% are somewhat satisfied. The remainder report being either somewhat dissatisfied or very...
NPS surveys let you know where you stand with customers, but they have to be done right. Here are ten NPS survey best practices.
NPS surveys let you know where you stand with customers, but they have to be done right. Here are ten NPS survey best practices.
Today, customer service is king – and it’s critical for any business that wants to compete in a crowded marketplace. Forbes reports that more than 95% of customers say...