Should this replace our IT help desk?

No. Use it to identify recurring patterns. Give employees a separate, monitored route for active problems and urgent support requests.

Can we use it after a software rollout?

Yes. Allow enough time for people to try real tasks, name the software, and keep the reference period consistent.

Does it measure technical performance?

It measures reported experience. Check technical logs and diagnostics separately before making claims about uptime, latency, or the cause of a failure.

Workplace Technology Survey Template

This workplace technology survey template asks employees about tool access, reliability, confidence, and available guidance over the past month. Connect the feedback to specific work tasks to prioritize a technology fix or clearer support.

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Workplace Technology Survey Template

When to use this workplace technology survey

7 questions for your workplace technology survey

A little feedback. A clearer picture.