Instant Notifications

Instant Notification

Enabling instant survey notifications, SurveyLegend notifies you by email as soon as someone finishes your questionnaire. This feature is very powerful and optimized for use in surveys, specially online forms that are embedded in your web-page, blog or social media.

Often surveys that are used for direct communication with participants, or when you want to take action based on a response to a survey right away. For example, when using surveys and forms for support, customer feedback, lead generation, competitions, sales, contact forms and more… where each particular response is important and actionable.

Tip:

Surveys that are expected to get many responses during a short time, or where the aggregate and summary data is more important than a specific response should not use this feature, as it will most likely just flood your email inbox.

Summary notifications are sent out periodically to notify that your surveys are getting responses. This feature is enabled by default for all surveys. So don’t worry, we will always keep you up-to-date with the latest and greatest ; ). Read more about Survey Summary Notifications

But If you still need to be informed about every new response, then we recommend enabling instant survey notifications. They will help you connect faster to the respondent that just finished the survey, form, or poll.

How to enable

You can enable Instant Survey Notifications in two different ways. Just follow the following instructions:

1: For new surveys

First start making a survey by clicking on Create a new survey button
Then go to the “Configure” step in the survey editor.
Now in the Notifications section, turn on Instant notifications, by toggling the ON/OFF button.

Instant notifications

Include PDF link

2: For your existing surveys

Choose your survey by clicking on its name in your survey list.
Then simply click on Configure button

which will open the “Configure” step in the survey editor directly.

Then simply turn on Instant survey notifications , by toggling the ON/OFF button.

Include PDF link

Instant notification email will include a link to download a PDF with responses for a particular respondent.

Note:

Normally you need to be logged in to SurveyLegend or use an API-key to access responses, by enabling this feature anyone who has the link can download the file containing your data. Share the link responsibly.

How to unsubscribe

You do not need to unsubscribe from instant notification emails. All you need to do is to go to your survey, and turn OFF Instant notifications , by toggling the ON/OFF button..

Note:

Please make sure you don’t mark us as SPAM, if you have this feature ON. If you mark us as SPAM, other users might get affected as well and they might not be able to receive email notifications. That’s how email providers work; they may believe that we’re really sending spam messages to people and therefore block all emails which are being send from SurveyLegend 🙁

Tip:

So if the emails start to get annoying, please firstly edit your survey settings and turn this feature OFF! Alternatively, you can set your email program to filter and move all these types of emails into a custom folder. Theis way they won’t populate your inbox anymore 🙂

To learn how, please read this article for Gmail users, and this one for Outlook users.