Instant Notification
Enabling instant survey notifications, SurveyLegend notifies you by email as soon as someone finishes
your questionnaire. This feature is very powerful and optimized for use in surveys, specially online
forms that are embedded in your web-page, blog or social media. Often surveys that are used for direct
communication with participants, or when you want to take action based on a response to a survey right
away. For example, when using surveys and forms for support, customer feedback, lead generation, competitions,
sales, contact forms and more… where each particular response is important and actionable.
Tip:
Surveys that are expected to get many responses during a short time, or where the aggregate
and summary data is more important than a specific response should not use this feature, as it
will most likely just flood your email inbox. Summary notifications are sent out periodically
to notify that your surveys are getting responses. This feature is enabled by default for all
surveys. So don’t worry, we will always keep you up-to-date with the latest and greatest ; ).
Read more about Survey Summary Notifications
But If you still need to be informed about every new response, then we recommend enabling
instant survey notifications. They will help you connect faster to the respondent that just
finished the survey, form, or poll.
How to enable
You can enable Instant Survey Notifications in two different ways. Just follow the following instructions:1: For new surveys
- First start making a survey by clicking on button
- Then go to the “Configure” step in the survey editor.
-
Now in the
Notifications section, turn on Instant notifications
, by toggling the ON/OFF button.
2: For your existing surveys
-
- Choose your survey by clicking on its name in your survey list.
- Then simply click on button
-
Then simply turn on Instant survey notifications
, by toggling the ON/OFF button.
Include PDF link
Instant notification email will include a link to download a PDF with responses for a particular respondent.Note:
Normally you need to be logged in to SurveyLegend or use an API-key to access responses, by
enabling this feature anyone who has the link can download the file containing your data.
Share the link responsibly.
How to unsubscribe
You do not need to unsubscribe from instant notification emails. All you need to do is to go to your survey, and turn OFF Instant notificationsNote:
Please make sure you don’t mark us as SPAM, if you have this feature ON. If you mark us as
SPAM, other users might get affected as well and they might not be able to receive email
notifications. That’s how email providers work; they may believe that we’re really sending
spam messages to people and therefore block all emails which are being send from SurveyLegend
:(
Tip:
So if the emails start to get annoying, please firstly edit your survey settings and turn this
feature OFF! Alternatively, you can set your email program to filter and move all these types
of emails into a custom folder. Theis way they won’t populate your inbox anymore :)To learn
how, please read this article for Gmail users, and this one for Outlook users.